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Records Management and ISO 15489 Compliance Essentials

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Records Management and ISO 15489 Compliance Essentials Course Curriculum



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of records management principles and practices, as well as the requirements of the ISO 15489 standard. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Outline

Module 1: Introduction to Records Management

  • Definition and importance of records management
  • Benefits of effective records management
  • Records management lifecycle
  • Roles and responsibilities in records management

Module 2: Understanding ISO 15489

  • Overview of the ISO 15489 standard
  • Key principles and concepts
  • Records management policies and procedures
  • Records management metadata

Module 3: Records Management Principles

  • Records creation and capture
  • Records classification and indexing
  • Records storage and retrieval
  • Records retention and disposal
  • Records security and access control

Module 4: Records Management Systems

  • Designing and implementing a records management system
  • Records management system requirements
  • Records management system functionality
  • Records management system implementation and maintenance

Module 5: Electronic Records Management

  • Electronic records management principles
  • Electronic records management systems
  • Metadata and electronic records
  • Preservation and long-term access to electronic records

Module 6: Records Management and Compliance

  • Regulatory requirements and records management
  • Compliance risks and records management
  • Records management and audit readiness
  • Records management and litigation

Module 7: Records Management Best Practices

  • Records management policies and procedures
  • Records management training and awareness
  • Records management monitoring and review
  • Continuous improvement in records management

Module 8: Implementing ISO 15489

  • Gaining commitment and support for ISO 15489 implementation
  • Conducting a records management assessment
  • Developing a records management plan
  • Implementing ISO 15489 requirements

Module 9: Auditing and Maintaining ISO 15489 Compliance

  • Auditing records management systems and processes
  • Maintaining ISO 15489 compliance
  • Continual improvement and records management
  • Records management and ISO 15489 certification

Module 10: Case Studies and Group Exercises

  • Real-world case studies in records management and ISO 15489 compliance
  • Group exercises and discussions
  • Applying records management principles and ISO 15489 requirements to real-world scenarios


Course Features

  • Interactive and engaging: Learn through a combination of video lessons, interactive quizzes, and group exercises
  • Comprehensive and up-to-date: Stay current with the latest developments in records management and ISO 15489 compliance
  • Personalized learning: Learn at your own pace and on your own schedule
  • Practical and applicable: Apply records management principles and ISO 15489 requirements to real-world scenarios
  • Expert instruction: Learn from experienced professionals in the field of records management
  • Certification: Receive a certificate upon completion issued by The Art of Service
  • Flexible learning: Access the course from anywhere, at any time, on any device
  • User-friendly: Navigate the course easily with a user-friendly interface
  • Mobile-accessible: Learn on-the-go with a mobile-friendly course design
  • Community-driven: Connect with other learners and instructors through discussion forums
  • Actionable insights: Gain practical knowledge and skills that can be applied immediately
  • Hands-on projects: Apply records management principles and ISO 15489 requirements to real-world projects
  • Bite-sized lessons: Learn in short, manageable chunks
  • Lifetime access: Access the course materials for a lifetime
  • Gamification: Engage with the course through interactive quizzes and challenges
  • Progress tracking: Track your progress and stay motivated


What You'll Receive

  • A comprehensive understanding of records management principles and practices
  • Knowledge of the ISO 15489 standard and its requirements
  • Practical skills in implementing and maintaining a records management system
  • A certificate upon completion issued by The Art of Service
  • Lifetime access to the course materials
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