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While talking to clients, I often have to answer questions about the Self Assessment Toolkits. More specifically, queries why there are so many questions in the toolkits. And why there isn’t more...

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The Standard Requirements Self Assessment Guides are quite popular with consultants and executives. They use the Assessment Guides as part of their annual benchmarks and prior to improvement projects...

Organizational use & internal alignment How Organizations Use The Art of Service Many readers encounter The Art of Service through shared links, internal emails, or forwarded mater

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I was completely impressed with the assessment's coverage of questions and processes. No matter which angle you take, it's in there. This made ease of use very impressive and very appealing. Not to...