Transforming Business Operations: A Step-by-Step Guide to Implementing a Target Operating Model
Course Overview This comprehensive course provides a step-by-step guide to transforming business operations by implementing a target operating model. Participants will learn how to design, implement, and sustain a target operating model that aligns with their organization's strategy and goals.
Course Objectives - Understand the concept of a target operating model and its importance in business operations
- Learn how to design a target operating model that aligns with your organization's strategy and goals
- Understand how to implement a target operating model and overcome common obstacles
- Learn how to sustain a target operating model and continuously improve business operations
- Develop the skills and knowledge needed to lead and manage a target operating model implementation project
Course Outline Module 1: Introduction to Target Operating Models
- Defining a target operating model
- Benefits of a target operating model
- Key components of a target operating model
- Case studies: Successful target operating model implementations
Module 2: Designing a Target Operating Model
- Understanding your organization's strategy and goals
- Identifying key business processes and activities
- Designing a target operating model framework
- Defining roles and responsibilities
- Establishing key performance indicators (KPIs)
Module 3: Implementing a Target Operating Model
- Developing a project plan and timeline
- Establishing a project team and governance structure
- Communicating changes to stakeholders
- Managing resistance to change
- Monitoring and reporting progress
Module 4: Overcoming Common Obstacles
- Identifying and mitigating risks
- Managing stakeholder expectations
- Addressing cultural and behavioral changes
- Resolving conflicts and issues
- Maintaining momentum and enthusiasm
Module 5: Sustaining a Target Operating Model
- Establishing a continuous improvement culture
- Monitoring and reporting performance
- Identifying and addressing areas for improvement
- Maintaining stakeholder engagement
- Celebrating successes and learning from failures
Module 6: Leading and Managing a Target Operating Model Implementation Project
- Developing leadership and management skills
- Building a high-performing team
- Communicating effectively with stakeholders
- Making informed decisions
- Managing project scope, schedule, and budget
Module 7: Case Studies and Best Practices
- Real-world examples of successful target operating model implementations
- Lessons learned and best practices
- Common pitfalls and mistakes to avoid
- Panel discussions and Q&A sessions
Course Features - Interactive and engaging: The course includes interactive lessons, quizzes, and activities to keep participants engaged and motivated.
- Comprehensive and personalized: The course covers all aspects of target operating model implementation and provides personalized feedback and coaching.
- Up-to-date and practical: The course includes the latest research, trends, and best practices in target operating model implementation.
- Real-world applications: The course includes real-world examples and case studies to illustrate key concepts and principles.
- High-quality content: The course includes high-quality video lessons, readings, and resources.
- Expert instructors: The course is taught by experienced instructors with expertise in target operating model implementation.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at your own pace.
- User-friendly: The course is easy to navigate and includes user-friendly features such as progress tracking and bookmarking.
- Mobile-accessible: The course can be accessed on mobile devices, making it easy to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply key concepts and principles.
- Bite-sized lessons: The course includes bite-sized lessons and modules, making it easy to learn and retain information.
- Lifetime access: Participants have lifetime access to the course materials and resources.
- Gamification: The course includes gamification elements such as badges, points, and leaderboards to make learning fun and engaging.
- Progress tracking: The course includes progress tracking features, making it easy to track your progress and stay motivated.
,
- Understand the concept of a target operating model and its importance in business operations
- Learn how to design a target operating model that aligns with your organization's strategy and goals
- Understand how to implement a target operating model and overcome common obstacles
- Learn how to sustain a target operating model and continuously improve business operations
- Develop the skills and knowledge needed to lead and manage a target operating model implementation project
Course Outline Module 1: Introduction to Target Operating Models
- Defining a target operating model
- Benefits of a target operating model
- Key components of a target operating model
- Case studies: Successful target operating model implementations
Module 2: Designing a Target Operating Model
- Understanding your organization's strategy and goals
- Identifying key business processes and activities
- Designing a target operating model framework
- Defining roles and responsibilities
- Establishing key performance indicators (KPIs)
Module 3: Implementing a Target Operating Model
- Developing a project plan and timeline
- Establishing a project team and governance structure
- Communicating changes to stakeholders
- Managing resistance to change
- Monitoring and reporting progress
Module 4: Overcoming Common Obstacles
- Identifying and mitigating risks
- Managing stakeholder expectations
- Addressing cultural and behavioral changes
- Resolving conflicts and issues
- Maintaining momentum and enthusiasm
Module 5: Sustaining a Target Operating Model
- Establishing a continuous improvement culture
- Monitoring and reporting performance
- Identifying and addressing areas for improvement
- Maintaining stakeholder engagement
- Celebrating successes and learning from failures
Module 6: Leading and Managing a Target Operating Model Implementation Project
- Developing leadership and management skills
- Building a high-performing team
- Communicating effectively with stakeholders
- Making informed decisions
- Managing project scope, schedule, and budget
Module 7: Case Studies and Best Practices
- Real-world examples of successful target operating model implementations
- Lessons learned and best practices
- Common pitfalls and mistakes to avoid
- Panel discussions and Q&A sessions
Course Features - Interactive and engaging: The course includes interactive lessons, quizzes, and activities to keep participants engaged and motivated.
- Comprehensive and personalized: The course covers all aspects of target operating model implementation and provides personalized feedback and coaching.
- Up-to-date and practical: The course includes the latest research, trends, and best practices in target operating model implementation.
- Real-world applications: The course includes real-world examples and case studies to illustrate key concepts and principles.
- High-quality content: The course includes high-quality video lessons, readings, and resources.
- Expert instructors: The course is taught by experienced instructors with expertise in target operating model implementation.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at your own pace.
- User-friendly: The course is easy to navigate and includes user-friendly features such as progress tracking and bookmarking.
- Mobile-accessible: The course can be accessed on mobile devices, making it easy to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply key concepts and principles.
- Bite-sized lessons: The course includes bite-sized lessons and modules, making it easy to learn and retain information.
- Lifetime access: Participants have lifetime access to the course materials and resources.
- Gamification: The course includes gamification elements such as badges, points, and leaderboards to make learning fun and engaging.
- Progress tracking: The course includes progress tracking features, making it easy to track your progress and stay motivated.
,
- Interactive and engaging: The course includes interactive lessons, quizzes, and activities to keep participants engaged and motivated.
- Comprehensive and personalized: The course covers all aspects of target operating model implementation and provides personalized feedback and coaching.
- Up-to-date and practical: The course includes the latest research, trends, and best practices in target operating model implementation.
- Real-world applications: The course includes real-world examples and case studies to illustrate key concepts and principles.
- High-quality content: The course includes high-quality video lessons, readings, and resources.
- Expert instructors: The course is taught by experienced instructors with expertise in target operating model implementation.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at your own pace.
- User-friendly: The course is easy to navigate and includes user-friendly features such as progress tracking and bookmarking.
- Mobile-accessible: The course can be accessed on mobile devices, making it easy to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on projects: The course includes hands-on projects and activities to help participants apply key concepts and principles.
- Bite-sized lessons: The course includes bite-sized lessons and modules, making it easy to learn and retain information.
- Lifetime access: Participants have lifetime access to the course materials and resources.
- Gamification: The course includes gamification elements such as badges, points, and leaderboards to make learning fun and engaging.
- Progress tracking: The course includes progress tracking features, making it easy to track your progress and stay motivated.