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Transforming Business Operations; Mastering Target Operating Model Implementation

Transforming Business Operations; Mastering Target Operating Model Implementation

$199.00
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Transforming Business Operations: Mastering Target Operating Model Implementation



Course Overview

This comprehensive course is designed to equip business professionals with the knowledge and skills necessary to transform their organization's operations by implementing a Target Operating Model (TOM). Participants will learn how to design, implement, and sustain a TOM that aligns with their organization's strategic objectives, improves efficiency, and enhances customer satisfaction.



Course Objectives

  • Understand the principles and benefits of a Target Operating Model (TOM)
  • Learn how to design and implement a TOM that aligns with organizational strategy
  • Develop skills to analyze and optimize business processes
  • Understand how to leverage technology to enable TOM implementation
  • Learn how to measure and sustain TOM performance
  • Develop a personalized action plan to implement a TOM in their organization


Course Outline

Module 1: Introduction to Target Operating Model (TOM)

  • Definition and principles of TOM
  • Benefits of implementing a TOM
  • Case studies of successful TOM implementations
  • Group discussion: Challenges and opportunities in implementing a TOM

Module 2: Designing a Target Operating Model

  • Understanding organizational strategy and goals
  • Identifying key business processes and activities
  • Designing a TOM framework
  • Group exercise: Designing a TOM for a case study organization

Module 3: Analyzing and Optimizing Business Processes

  • Introduction to business process analysis and optimization
  • Tools and techniques for process mapping and analysis
  • Identifying opportunities for process improvement
  • Group exercise: Analyzing and optimizing a business process

Module 4: Leveraging Technology to Enable TOM Implementation

  • Introduction to digital transformation and its role in TOM implementation
  • Understanding the role of technology in enabling business processes
  • Case studies of successful digital transformation initiatives
  • Group discussion: Challenges and opportunities in leveraging technology for TOM implementation

Module 5: Measuring and Sustaining TOM Performance

  • Introduction to performance measurement and management
  • Designing a performance measurement framework for TOM
  • Understanding the role of continuous improvement in sustaining TOM performance
  • Group exercise: Designing a performance measurement framework for a case study organization

Module 6: Implementing a Target Operating Model

  • Developing a business case for TOM implementation
  • Understanding the role of stakeholders in TOM implementation
  • Developing a project plan for TOM implementation
  • Group exercise: Developing a project plan for TOM implementation

Module 7: Sustaining and Improving TOM Performance

  • Understanding the role of continuous improvement in sustaining TOM performance
  • Developing a continuous improvement plan for TOM
  • Understanding the role of innovation in improving TOM performance
  • Group discussion: Challenges and opportunities in sustaining and improving TOM performance

Module 8: Case Studies and Best Practices

  • Case studies of successful TOM implementations
  • Best practices for TOM implementation and sustainability
  • Group discussion: Lessons learned and key takeaways


Certificate of Completion

Upon completing the course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging: The course includes group discussions, exercises, and case studies to ensure participants are engaged and motivated throughout the learning process.
  • Comprehensive and up-to-date: The course covers all aspects of TOM implementation and sustainability, including the latest trends and best practices.
  • Personalized learning: Participants will have the opportunity to develop a personalized action plan to implement a TOM in their organization.
  • Practical and real-world applications: The course includes case studies and examples of successful TOM implementations to illustrate key concepts and best practices.
  • High-quality content: The course content is developed by expert instructors with extensive experience in TOM implementation and sustainability.
  • Certification: Participants will receive a Certificate of Completion issued by The Art of Service upon completing the course.
  • Flexible learning: The course is designed to accommodate busy schedules and can be completed at the participant's own pace.
  • User-friendly and mobile-accessible: The course is delivered through a user-friendly and mobile-accessible platform to ensure participants can access the course materials anywhere and anytime.
  • Community-driven: Participants will have the opportunity to connect with other participants and instructors through a community forum to share knowledge, ask questions, and learn from each other.
  • Actionable insights: The course provides actionable insights and practical recommendations that participants can apply in their organization.
  • Hands-on projects: The course includes hands-on projects and exercises to help participants apply key concepts and best practices.
  • Bite-sized lessons: The course is divided into bite-sized lessons to ensure participants can easily digest and retain the information.
  • Lifetime access: Participants will have lifetime access to the course materials and community forum.
  • Gamification and progress tracking: The course includes gamification elements and progress tracking to motivate participants and ensure they stay on track.
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