Artificial Intelligence in Business Critical Capabilities

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Look inside the Kanban:


Evaluate and lead implementation of new digital automation tools and technologies with emerging platforms, including intelligent and cognitive automation to automate business processes that involve attended robotics process automation (human-in-the-loop), integration with natural language processing, artificial intelligence and machine learning services, Chatbots, and text analytics on data extracted from semi-structured and unstructured documents.  


Benefits of the Artificial Intelligence in Business Kanban 

1354 Ready to use prioritized Artificial Intelligence in Business requirements:

  • How do you ensure that the use of Artificial Intelligence and Machine Learning is to the benefit of the individual and does not cause physical, psychological, social or financial harm to the individual?
  • What should your organization watch for as they adopt Artificial Intelligence and Machine Learning to streamline data privacy and compliance?
  • How is Artificial Intelligence and Machine Learning to be used to predict an individual consumers immediate and near future information needs, interests, and activities in your organization?
  • On which part of your organizations value chain do you see the Artificial Intelligence use case you have developed will have the greatest impact?
  • Should your organization invest in Artificial Intelligence and machine learning now, or wait until advanced analytical approaches are more mature?
  • Which type of Artificial Intelligence do you decision makers think would make the most immediate improvement to business?
  • Are big data, cloud hosted data, cloud analytics, data science and Artificial Intelligence among current expectations of your business leaders and data consumers?
  • How do you apply Machine Learning, Artificial Intelligence and analytics to your compliance efforts?
  • Are you taking full advantage of available channels, digital capabilities, data analytics, and Artificial Intelligence tools to boost service sales?
  • Are there specific regulatory issues that the use of Artificial Intelligence tools in the context of your organization raises?



The Art of Service has identified and prioritized 1354 Artificial Intelligence in Business critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Artificial Intelligence in Business roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 1354 Artificial Intelligence in Business critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Artificial Intelligence in Business critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Artificial Intelligence in Business Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Artificial Intelligence in Business Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



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