Lead the development of custom software, focusing on tailoring the complexity of the solution to the business need, balancing full stack custom development with citizen development using business productivity tools and ensure you organize activities, training, and certification of Citizen Developers prior to providing platform access, and facilitate a community for ongoing skills building.
The Art of Service has identified hundreds of Citizen Development critical capabilities and use cases to assess and compare, or prepare for, your assessment results. Leaders should select a result that best aligns with their business needs before implementing a solution.
The Art of Service's Critical Capabilities evaluates hundreds of results to help with the outcome selection process.
This Critical Capabilities report will enable leaders to shortlist hundreds of appropriate results across the seven RDMAICS typical use cases, this research will help guide leaders' choices.
This Analysis will help you plan your Citizen Development roadmap.
Table Of Contents
What You Need to Know
- Recognize results
- Define results
- Measure results
- Analyze results
- Improve results
- Control results
- Sustain results