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EFQM - Complete Self-Assessment Guide

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
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30-day money-back guarantee — no questions asked
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Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the EFQM - Complete Self-Assessment Guide course cover?

EFQM - Complete Self-Assessment Guide is covered here in 7 modules: Introduction to EFQM: Key principles and concepts, Benefits of using the EFQM model, Understanding the EFQM Framework: How to apply the RADAR logic, Preparing for Self-Assessment: Developing a self-assessment plan and 4 more.

How do you approach EFQM - Complete Self-Assessment Guide step by step?

The work is sequenced in 7 stages. It starts with Introduction to EFQM: Key principles and concepts, Benefits of using the EFQM model, moves through Understanding the EFQM Framework: How to apply the RADAR logic and Preparing for Self-Assessment: Developing a self-assessment plan, and ends at Advanced Topics in EFQM: Using the EFQM model for strategic planning.

What is in Module 1 of the EFQM - Complete Self-Assessment Guide course?

Module 1 is Introduction to EFQM: Key principles and concepts, Benefits of using the EFQM model. It works through Overview of the EFQM Excellence Model, History and evolution of the EFQM model, key principles and concepts and 1 more. It sets the vocabulary the remaining 6 modules build on.

How is the EFQM - Complete Self-Assessment Guide course delivered?

The EFQM - Complete Self-Assessment Guide course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the EFQM - Complete Self-Assessment Guide course cost?

The EFQM - Complete Self-Assessment Guide course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: EFQM Model Complete Self-Assessment Guide, EFQM Excellence Model and Self-Assessment Mastery, EFQM Excellence Model Training for Organizational, EFQM Self-Assessment Tools for Business Excellence.

More answers: what you get with every course, refund policy, all help answers.

EFQM - Complete Self-Assessment Guide Course Curriculum



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the EFQM Excellence Model and its application in real-world scenarios. Through interactive lessons, hands-on projects, and expert instruction, participants will gain the knowledge and skills necessary to conduct a self-assessment of their organization using the EFQM framework.



Course Objectives

  • Understand the principles and concepts of the EFQM Excellence Model
  • Learn how to apply the EFQM framework to conduct a self-assessment of your organization
  • Gain insights into best practices and common pitfalls in implementing the EFQM model
  • Develop the skills necessary to identify areas for improvement and create action plans
  • Receive a certificate upon completion, issued by The Art of Service


Course Outline

Module 1. Introduction to EFQM: Key principles and concepts, Benefits of using the EFQM model

  • Overview of the EFQM Excellence Model
  • History and evolution of the EFQM model
  • Key principles and concepts
  • Benefits of using the EFQM model

Module 2. Understanding the EFQM Framework: How to apply the RADAR logic

  • In-depth review of the EFQM framework
  • Understanding the nine criteria
  • How to apply the RADAR logic
  • Understanding the different types of assessments

Module 3. Preparing for Self-Assessment: Developing a self-assessment plan

  • Understanding the purpose and scope of self-assessment
  • Identifying stakeholders and their roles
  • Establishing a self-assessment team
  • Developing a self-assessment plan

Module 4. Conducting the Self-Assessment: Using the RADAR logic, Assessing the nine criteria

  • Data collection and analysis
  • Assessing the nine criteria
  • Using the RADAR logic
  • Identifying strengths and areas for improvement

Module 5. Reporting and Action Planning: Creating an action plan, Writing the self-assessment report

  • Writing the self-assessment report
  • Creating an action plan
  • Prioritizing and implementing improvements
  • Reviewing and updating the self-assessment report

Module 6. Implementing and Sustaining Change: Sustaining momentum and engagement

  • Implementing changes and improvements
  • Sustaining momentum and engagement
  • Monitoring and evaluating progress
  • Continuously improving and refining the self-assessment process

Module 7. Advanced Topics in EFQM: Using the EFQM model for strategic planning

  • Using the EFQM model for strategic planning
  • Integrating the EFQM model with other management frameworks
  • Using the EFQM model for benchmarking and best practice sharing
  • Advanced techniques for data analysis and reporting


Course Features

  • Interactive and engaging: Our course is designed to be interactive and engaging, with a mix of video lessons, quizzes, and hands-on projects.
  • Comprehensive and personalized: Our course covers all aspects of the EFQM Excellence Model, and our expert instructors provide personalized feedback and guidance.
  • Up-to-date and practical: Our course is regularly updated to reflect the latest developments in the EFQM model, and our focus is on practical application rather than theory.
  • Real-world applications: Our course includes real-world examples and case studies to illustrate the application of the EFQM model in different contexts.
  • High-quality content: Our course materials are of the highest quality, and our expert instructors have extensive experience in the field.
  • Certification: Participants receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Our course is designed to be flexible, with participants able to learn at their own pace and on their own schedule.
  • User-friendly: Our course platform is user-friendly and easy to navigate, with clear instructions and minimal technical requirements.
  • Mobile-accessible: Our course is accessible on mobile devices, allowing participants to learn on-the-go.
  • Community-driven: Our course includes a community forum where participants can connect with each other and with our expert instructors.
  • Actionable insights: Our course provides actionable insights and practical advice that participants can apply in their own organizations.
  • Hands-on projects: Our course includes hands-on projects that allow participants to apply their knowledge and skills in a practical way.
  • Bite-sized lessons: Our course is divided into bite-sized lessons that are easy to digest and fit into a busy schedule.
  • Lifetime access: Participants have lifetime access to our course materials and community forum.
  • Gamification: Our course includes gamification elements that make learning fun and engaging.
  • Progress tracking: Our course platform allows participants to track their progress and stay motivated.
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