Enterprise Tech Buying Critical Capabilities

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Look inside the Kanban:

Make sure your organization is creating and maintaining an enterprise technology architecture that is aligned with business objectives, server and desktop support, network systems design and maintenance, help desk management and support, data center, DR planning, security monitoring and control, telecommunications, and data processing operations.  


Benefits of the Enterprise Tech Buying Kanban 


  • Does your organization CIO organization have a program as Technology Business Management (TBM) in place to measure the cost of enterprise technology on an ongoing basis?
  • Why does enterprise technology have to be polar opposite in complexity to consumer technology?
  • How does media influence the enterprise technology buying cycle?
  • What does it take to be effective during enterprise technology evaluation and selection?
  • How does your cloud solution work with the rest of your business and technology environment?
  • What technology infrastructure does your organization need?
  • Does your organization feel there is a big shift in enterprise technology happening?
  • What challenges does your organization face when it comes to procuring enterprise technology?
  • What information does your organization always need to have when it conducts a break even analysis?
  • How do you leverage emerging technologies and strategic trends in your enterprise technology planning efforts?



The Art of Service has identified and prioritized Enterprise Tech Buying critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Enterprise Tech Buying roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp, Monday.com, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete Enterprise Tech Buying critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like Monday.com, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Enterprise Tech Buying critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Enterprise Tech Buying Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Enterprise Tech Buying Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



You're in good company. Join:

Trusted by: FTI Consulting, Inc., Tableau, Fannie Mae, Dell Technologies, Archer Daniels Midland Company, Dovel Technologies, LLC, Seabrook Technology Group, Medtronic, BeiGene, Green Thumb, Google, Ivanti, US DHS Headquarters, L3Harris Technologies, Agilent Technologies, Inc., Truist Financial, Insight Enterprises, Inc., Georgia Tech, Inspire Brands, EnterpriseDB Corporation, Kyndryl, Red Hat Software, Zebra Technologies, Bitdefender, PNC Financial Services Group, Toast, EY, Publicis Sapient, PICKUP Now, Inc, The Scotts Miracle-Gro Company, Abbott Laboratories, SHINE Medical Technologies, Tennessee Colleges of Applied Technology, Gem Technologies Inc, Abacus Technology, HP, HRM Enterprises, Crestwood Technology Group Corp., Radiance Technologies Inc., Second Order Effects, Bravo Consulting Group, LLC, Consolidated Technologies, Applied Information Sciences, Puck Enterprises, Tech Data Corporation, Sacramento Municipal Utility District, KMM Technologies, Joint Enterprise Technologies, Hewlett Packard Enterprise, Northwestern Mutual, Bio-Reference Laboratories, Inc., Logical Technology and Research, Koalafi, Bank of America, U.S. Xpress Enterprises, Inc., The Walt Disney Company (Corporate), Milwaukee Area Technical College, CyberCore Technologies, Keysight Technologies, CENCORE LLC, Microsoft, EVERSOURCE, Icertis, Jobvite, Spotify, GridGain, NBCUniversal, GridGain Systems, TRA'BIAN ENTERPRISES, Dell Technologies - RSA, Unisys, Johns Hopkins University, US STRATEGIC SYSTEMS PROGRAMS (SSP), U.S. Military Academy, US Bureau of Naval Personnel, Cognizant Technology Solutions, U.S. Army Cyber Command, Fidelity National Financial, Gainwell Technologies, Kastle Systems, Fairfax County Government, JM Family Enterprises, JPMorgan Chase Bank, N.A., American Family Insurance, Decision Support Technology, General Dynamics Information Technology, Wells Fargo, GE Digital, TECHGUARD SECURITY LLC, MasterCard, InspiHER Tech, Bond Financial Technologies, FIS Global, Maxar Technologies, US Customs and Border Protection, US Internal Revenue Service, Home Depot / THD, Amtrak, Lululemon, JetBlue Airways Corporation, Anthem, TechAccel, Publishing Concepts, Pyramid Technology Services, Paychex, LLC, Novant Health, Hawaii Medical Service Association, Edward Jones, Workday, Square, Capital One - US, Silicon Valley Bank, Fulton County, GA, Protiviti, City of San Jose, Intel, Autodesk, Seagate Technology, Oracle, Procore Technologies, Ivy Tech Community College, Cash App, LPL Financial, Queens District Attorney's Office, Yelp, Macnaught, isolved, Under Armour, Charles Schwab, Harmony Healthcare IT, Toyota, Federal Reserve Bank of Minneapolis, UnitedHealth Group, Public Health Institute, Giant Eagle, Inc., Washington County, MN, HQ Digital, BOK Financial, Nike, American Nurses Association ANA, Blue Cross and Blue Shield of North Carolina, Abbvie, Johnson Controls, Johnson & Johnson, Federal Home Loan, CareFirst BlueCross BlueShield, Citi, Mayo Clinic, Mayor's Office of Contract Services, TransUnion, Meta, Health & Human Services Comm, Expedia.com, Prime Trust, City of Brownsville, TX, GE Healthcare, Cigna, Oni Studios, The Travelers Companies, Inc., Warner Music Group, Bayview Asset Management, Central Michigan University, RGA, Planned Parenthood Federation of America, Creighton University, Sees Management Llc, University of Arkansas, Fayetteville, Columbia Sportswear Company, University of Wisconsin–Madison, Compassion, North Carolina State Board of Elections, Mercyhealth, Accenture, Generac Power Systems, Maryland Department of Transportation, U.S. Bank, Allstate, Humana, AVP/VP Director of Risk & Analytics, FedEx Services, WELLS FARGO BANK, Michael Baker International, Gainwell Technologies LLC, MUFG, Empower Retirement, BlackRock, Exec Office of Technology Services and Security, GreatAmerica Financial Services, Transcarent, Techline, Inc., World Wide Technology Holding, LLC, Zurich Insurance, Capgemini, Booz Allen Hamilton, Centene Corporation, Mirati Therapeutics Inc, Southwest Airlines, KPMG, DataDog, Veterans Enterprise Technology Solutions, Novanta, Cotiviti, Inc., Aramark, Weyerhaeuser, Blackstone Group, Virginia Tech, GSK, Peloton, Modernizing Medicine, Inc., Applied Research Associates, Inc, Options Clearing Corporation, TD Bank, Perkins+Will, Dupont, University of Texas at Austin, GSPANN Technologie, University of Texas at San Antonio, Global Enterprise Technologies, Heartland Business Systems and Heartland Label Printers, City and County of San Francisco, Pegasystems, WALGREENS, Walton Enterprises, Magic EdTech, Starbucks, Weber Shandwick, SM&A, Enterprise Peak, Northrop Grumman, Capital One, Syneos Health Clinical, Tulane University, Hillsborough County, Florida, City of Fort Collins, Center for Reproductive Rights







About The Art of Service

Our clients want to be confident that they base their risk management and compliance decisions on accurate data. But compliance is complex and you don’t know what you don’t know.

You should have clarity in your business around risk management and compliance without being frustrated about spending thousands of dollars and waiting for external consultants to identify your company’s blind spots.

As senior executives and business owners for over 22 years, we understand your frustration. 

That’s why the Art of Service has created the Self Assessment and implementation tools which have been used by more than 100,000 professionals globally to control their own compliance assessments; resulting in 500+ Academic citations, making it in the top 1 % of most cited work worldwide.

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