Hyperautomation Critical Capabilities

Normal Price: $249.00

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Look inside the Kanban:



Benefits of the Hyperautomation Kanban 


  • What tools, systems and software being used currently will have a role in the automated process solution?
  • Does management have a process in place to automate controls for large volume transaction processes to improve efficiency?
  • What architecture would allow you to automate the existing process using a hybrid approach and ensure that the architecture can support the evolution of processes over time?
  • Does your organization have an automated process for documenting the EA?
  • Do you have an automated process for defining and enforcing user account roles?
  • What will the automated to be process look and feel like to end users?
  • Do you have an automated charge back and subscription fee billing process that is transparent to and easily understood by your customers?
  • Do you have an automated user request process that captures all required request information?
  • Do you have an automated and validated process to recover applications in a disaster?
  • How much of the process could benefit of automated or ready to use technologies?



The Art of Service has identified and prioritized Hyperautomation critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Hyperautomation roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp, Monday.com, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete Hyperautomation critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like Monday.com, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Hyperautomation critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Hyperautomation Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Hyperautomation Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



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