IT Service Continuity Plan Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical IT Service Continuity Plan Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Service Continuity Plan related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IT Service Continuity Plan specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IT Service Continuity Plan Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Service Continuity Plan improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. Does itsc management exchange information with problem management and incident management for consideration of problems where cause / resolution is possibly within the domain of itsc management?

  2. What alternatives to your organizations regular way of doing business have been developed to ensure the resiliency of its most critical data, systems, business functions, services and processes?

  3. How is the IT/cybersecurity function changing its priorities in the short, mid, and long term to address the potential impacts to the critical business services and key assets?

  4. Is it required that user authentication/authorization be passed to the database, or does a service account access the database for all applications to database integration?

  5. Does it manage risk, security, continuity, legal and regulatory issues, and protection of intellectual property, while keeping up with changing requirements in areas?

  6. Which needs to be established between an IT service provider and its clients to the BEST enable adequate continuity of service in preparation for an outage?

  7. Are the technical activities necessary in order to invoke the contingency measures fully documented, so that IT personnel can undertake recovery actions?

  8. Which needs to be established between an IT service provider and its clients to BEST enable adequate continuity of service in preparation for an outage?

  9. Does your organizations emergency plan currently address maintaining continuity of IT applications, services and data, and recovery of the same?

  10. What are the key essential aspects of BCM – is there an evaluative tool that can tell you how your BCM process compares to others in industry?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IT Service Continuity Plan book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your IT Service Continuity Plan self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IT Service Continuity Plan Self-Assessment and Scorecard you will develop a clear picture of which IT Service Continuity Plan areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IT Service Continuity Plan Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Service Continuity Plan projects with the 62 implementation resources:

  • 62 step-by-step IT Service Continuity Plan Project Management Form Templates covering over 1500 IT Service Continuity Plan project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Source Selection Criteria: When is it appropriate to issue a Draft Request for Proposal (DRFP)?

  2. Monitoring and Controlling Process Group: Based on your IT Service Continuity Plan project communication management plan, what worked well?

  3. Stakeholder Management Plan: Are the schedule estimates reasonable given the IT Service Continuity Plan project?

  4. Stakeholder Management Plan: Are updated IT Service Continuity Plan project time & resource estimates reasonable based on the current IT Service Continuity Plan project stage?

  5. Monitoring and Controlling Process Group: How were collaborations developed, and how are they sustained?

  6. Quality Metrics: Did the team meet the IT Service Continuity Plan project success criteria documented in the Quality Metrics Matrix?

  7. Team Performance Assessment: To what degree does the teams work approach provide opportunity for members to engage in fact-based problem solving?

  8. Assumption and Constraint Log: Are there processes in place to ensure internal consistency between the source code components?

  9. Communications Management Plan: Do you then often overlook a key stakeholder or stakeholder group?

  10. Network Diagram: Which type of network diagram allows you to depict four types of dependencies?

 
Step-by-step and complete IT Service Continuity Plan Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 IT Service Continuity Plan project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 IT Service Continuity Plan project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IT Service Continuity Plan project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IT Service Continuity Plan project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IT Service Continuity Plan project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IT Service Continuity Plan project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IT Service Continuity Plan project with this in-depth IT Service Continuity Plan Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IT Service Continuity Plan projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in IT Service Continuity Plan and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IT Service Continuity Plan investments work better.

This IT Service Continuity Plan All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.