A tailored course, built for your situation
Operational Excellence for Industrial Engineers: Lean Six Sigma Execution
A 12-module system to strengthen process control, reduce waste, and lead high-impact improvement initiatives
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Stuck between high expectations and inconsistent process results?
The situation this course is for
You're certified and capable, but real-world execution is messy. Projects stall, teams resist change, and gains erode without strong control systems. The tools exist, but applying them consistently, especially across sites, systems, or supply chains, is where most initiatives fail. Without a structured way to lead, document, and sustain improvements, even the best analyses lose impact.
Who this is for
Industrial Engineer with Lean Six Sigma Black Belt certification, working in logistics or manufacturing, responsible for leading process improvement projects and delivering measurable efficiency gains.
Who this is not for
This is not for entry-level practitioners, theoretical trainers, or those seeking certification prep. It assumes Black Belt knowledge and focuses on execution, not foundations.
What you walk away with
- Lead improvement projects with a repeatable, structured framework
- Reduce process variation using advanced control mechanisms
- Accelerate project timelines with proven templates and playbooks
- Gain stakeholder buy-in through data-driven communication
- Sustain improvements with monitoring systems and feedback loops
The 12 modules (with all 144 chapters)
Module 1. Project Scoping and Charter Development
Define clear project boundaries, objectives, and success metrics aligned with operational goals. Learn to draft a compelling charter that secures stakeholder alignment and sets realistic timelines.
12 chapters in this module
- Identifying improvement opportunities
- Defining project scope
- Setting measurable goals
- Stakeholder mapping
- Creating the project charter
- Baseline performance analysis
- Risk assessment integration
- Resource planning
- Timeline development
- Approval workflows
- Charter communication plan
- Charter revision control
Module 2. Voice of the Customer Analysis
Translate customer requirements into actionable process inputs. Use structured methods to gather, prioritize, and validate expectations across internal and external stakeholders.
12 chapters in this module
- Customer segmentation
- Interview techniques
- Requirement gathering
- Kano model application
- CTQ tree development
- Requirement prioritization
- Feedback validation
- Stakeholder alignment
- Requirement documentation
- CTQ to process mapping
- Voice integration
- Validation checklist
Module 3. Process Mapping and Value Stream Analysis
Visualize workflows to identify waste, bottlenecks, and non-value-added steps. Build accurate, scalable maps that support data collection and improvement planning.
12 chapters in this module
- Process boundary definition
- Current state mapping
- Value-added analysis
- Waste identification
- Cycle time measurement
- Lead time breakdown
- Swimlane diagramming
- Data collection planning
- Process walk preparation
- Stakeholder input integration
- Map validation
- Future state framing
Module 4. Data Collection and Measurement System Analysis
Ensure data integrity with robust collection plans and measurement system validation. Avoid flawed conclusions with proper gauge R&R and data reliability checks.
12 chapters in this module
- Variable selection
- Data type classification
- Collection frequency
- Sampling strategy
- Data collection forms
- Gauge selection
- Gauge R&R setup
- Repeatability testing
- Reproducibility testing
- Bias analysis
- Linearity check
- MSA reporting
Module 5. Process Capability and Baseline Performance
Quantify current process performance using statistical methods. Establish baselines that inform improvement targets and validate project impact.
12 chapters in this module
- Normality testing
- Distribution fitting
- Process stability check
- Control chart selection
- Baseline sigma level
- Defect rate calculation
- Yield analysis
- Rolled throughput yield
- Capability indices
- Short-term vs long-term
- Performance benchmarking
- Baseline documentation
Module 6. Root Cause Analysis Techniques
Go beyond symptoms to uncover systemic causes. Apply structured tools like 5 Whys, Fishbone, and Pareto to focus improvement efforts where they matter most.
12 chapters in this module
- Problem statement clarity
- 5 Whys execution
- Fishbone diagramming
- Pareto principle
- Data-based prioritization
- Cause validation
- Multi-voting technique
- Correlation vs causation
- Root cause confirmation
- Impact assessment
- Cause hierarchy
- Documentation standards
Module 7. Solution Generation and Evaluation
Develop and assess improvement ideas using structured creativity and decision-making frameworks. Prioritize solutions based on impact, feasibility, and risk.
12 chapters in this module
- Idea brainstorming
- Affinity diagramming
- Solution screening
- Feasibility analysis
- Impact estimation
- Risk assessment
- Cost-benefit analysis
- Pilot planning
- Stakeholder feedback
- Decision matrix use
- Solution selection
- Implementation roadmap
Module 8. Pilot Testing and Change Management
Test improvements safely and build adoption through structured change management. Minimize resistance and maximize early wins.
12 chapters in this module
- Pilot scope definition
- Test environment setup
- Data collection during pilot
- Change impact analysis
- Stakeholder communication
- Resistance identification
- Adoption barriers
- Training plan development
- Feedback loop creation
- Pilot evaluation
- Scaling criteria
- Lessons documentation
Module 9. Control Plan Development and Standardization
Lock in gains with control systems that ensure sustainability. Develop monitoring plans, response protocols, and documentation standards.
12 chapters in this module
- Control method selection
- Monitoring frequency
- Response plan creation
- Owner assignment
- Standard work documentation
- Process owner training
- Audit schedule
- Control chart maintenance
- KPI tracking
- Escalation protocol
- Documentation control
- Update process
Module 10. Statistical Process Control Implementation
Apply control charts and statistical rules to detect process shifts early. Maintain stability and prevent regression.
12 chapters in this module
- Chart type selection
- Data aggregation
- Control limit calculation
- Rule application
- Out-of-control response
- Process adjustment
- Chart interpretation
- False alarm reduction
- Automated monitoring
- Trend detection
- Performance alerts
- Chart review cycle
Module 11. Project Closure and Benefit Validation
Formally close projects with verified results and documented learnings. Ensure financial and operational benefits are recognized and sustained.
12 chapters in this module
- Final performance check
- Benefit calculation
- Sustainability assessment
- Lessons learned
- Knowledge transfer
- Documentation archive
- Stakeholder sign-off
- Post-project review
- Improvement handover
- Control ownership
- Project audit
- Final report
Module 12. Leadership and Communication for Continuous Improvement
Lead teams and influence stakeholders with confidence. Use data, storytelling, and structured communication to drive cultural change.
12 chapters in this module
- Stakeholder engagement
- Progress reporting
- Data storytelling
- Meeting facilitation
- Conflict resolution
- Influence without authority
- Team motivation
- Feedback delivery
- Celebrating wins
- Scaling improvements
- CI culture building
- Leadership alignment
How this maps to your situation
- Project initiation and scoping
- Data-driven analysis and validation
- Solution implementation and control
- Sustained performance and leadership
Before vs. after
Before
Projects stall due to unclear scope, weak stakeholder alignment, or inconsistent data.
After
You lead structured initiatives that deliver measurable, sustained improvements with clear accountability.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per module, designed for working professionals. Total investment: 36-48 hours over 12 weeks.
If nothing changes
Without a structured execution approach, even certified professionals see projects fail to deliver, lose credibility, or fail to scale, wasting time and resources.
How this compares to the alternatives
Unlike generic Lean Six Sigma courses, this program focuses exclusively on execution, what to do when the training ends and real-world complexity begins. No theory, no filler, just actionable steps, templates, and decision frameworks used by top performers.
Frequently asked
Who is this course for?
Industrial Engineers and operations leaders with Lean Six Sigma Black Belt certification who are responsible for leading improvement projects.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is certification included?
No. This course focuses on execution, not certification. It assumes Black Belt knowledge.
$199 one-time. Approximately 3-4 hours per module, designed for working professionals. Total investment: 36-48 hours over 12 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours