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Mastering Salesforce Marketing Cloud; Unlocking Risk-Free Customer Journeys

$200.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the Salesforce Marketing Cloud course cover?

Salesforce Marketing Cloud is covered here in 10 modules: Introduction to Salesforce Marketing Cloud, Understanding Customer Journeys: Defining customer journeys and their importance in marketing, Email Marketing with Salesforce Marketing Cloud and 7 more. The outline lists 30 specific topics, opening with Overview of the Salesforce Marketing Cloud platform and closing with Creating and managing advanced campaigns in Salesforce Marketing Cloud.

How do you approach Salesforce Marketing Cloud step by step?

The work is sequenced in 10 stages. It starts with Introduction to Salesforce Marketing Cloud, moves through understanding Customer Journeys: Defining customer journeys and their importance in marketing and Email Marketing with Salesforce Marketing Cloud, and ends at Best Practices and Advanced Topics. Each stage carries its own topic list, so the sequence is followed rather than summarised.

What is in Module 1 of the Salesforce Marketing Cloud course?

Module 1 is Introduction to Salesforce Marketing Cloud. It works through Overview of the Salesforce Marketing Cloud platform, Understanding the benefits of using Salesforce Marketing Cloud and Setting up and configuring your Salesforce Marketing Cloud account. It sets the vocabulary the remaining 9 modules build on.

How is the Salesforce Marketing Cloud course delivered?

The Salesforce Marketing Cloud course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Salesforce Marketing Cloud course cost?

The Salesforce Marketing Cloud course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Salesforce Marketing Cloud for High-Impact Customer, Salesforce CPQ, Salesforce Marketing Cloud Toolkit, Salesforce Service Cloud Toolkit.

More answers: what you get with every course, refund policy, all help answers.

Mastering Salesforce Marketing Cloud: Unlocking Risk-Free Customer Journeys



Course Overview

This comprehensive course is designed to help you master the Salesforce Marketing Cloud platform and unlock risk-free customer journeys. With a focus on interactive and engaging learning, you'll gain the skills and knowledge needed to succeed in today's fast-paced marketing landscape.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical, real-world applications
  • High-quality content and expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options, including mobile accessibility
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Salesforce Marketing Cloud

  • Overview of the Salesforce Marketing Cloud platform
  • Understanding the benefits of using Salesforce Marketing Cloud
  • Setting up and configuring your Salesforce Marketing Cloud account

Module 2. Understanding Customer Journeys: Defining customer journeys and their importance in marketing

  • Defining customer journeys and their importance in marketing
  • Understanding customer journey mapping and its role in Salesforce Marketing Cloud
  • Creating and managing customer journeys in Salesforce Marketing Cloud

Module 3: Email Marketing with Salesforce Marketing Cloud

  • Overview of email marketing and its role in Salesforce Marketing Cloud
  • Creating and sending email campaigns in Salesforce Marketing Cloud
  • Understanding email metrics and analytics in Salesforce Marketing Cloud

Module 4: Mobile Marketing with Salesforce Marketing Cloud

  • Overview of mobile marketing and its role in Salesforce Marketing Cloud
  • Creating and sending mobile campaigns in Salesforce Marketing Cloud
  • Understanding mobile metrics and analytics in Salesforce Marketing Cloud

Module 5: Predictive Intelligence with Salesforce Marketing Cloud

  • Overview of predictive intelligence and its role in Salesforce Marketing Cloud
  • Understanding how to use predictive intelligence in Salesforce Marketing Cloud
  • Creating and managing predictive models in Salesforce Marketing Cloud

Module 6: Content Management with Salesforce Marketing Cloud

  • Overview of content management and its role in Salesforce Marketing Cloud
  • Creating and managing content in Salesforce Marketing Cloud
  • Understanding content metrics and analytics in Salesforce Marketing Cloud

Module 7: Personalization with Salesforce Marketing Cloud

  • Overview of personalization and its role in Salesforce Marketing Cloud
  • Understanding how to use personalization in Salesforce Marketing Cloud
  • Creating and managing personalized content in Salesforce Marketing Cloud

Module 8: Analytics and Reporting with Salesforce Marketing Cloud

  • Overview of analytics and reporting in Salesforce Marketing Cloud
  • Understanding how to use analytics and reporting in Salesforce Marketing Cloud
  • Creating and managing reports in Salesforce Marketing Cloud

Module 9: Integration with Salesforce CRM

  • Overview of integrating Salesforce Marketing Cloud with Salesforce CRM
  • Understanding how to integrate Salesforce Marketing Cloud with Salesforce CRM
  • Creating and managing integrated campaigns in Salesforce Marketing Cloud and Salesforce CRM

Module 10: Best Practices and Advanced Topics

  • Overview of best practices for using Salesforce Marketing Cloud
  • Understanding advanced topics in Salesforce Marketing Cloud
  • Creating and managing advanced campaigns in Salesforce Marketing Cloud


Certificate and Recognition

Upon completion of this course, you will receive a certificate issued by The Art of Service, recognizing your mastery of Salesforce Marketing Cloud and your ability to unlock risk-free customer journeys.



Course Format

This course is delivered online, with interactive and engaging content, including video lessons, hands-on projects, and downloadable resources.



Course Duration

This course is self-paced, allowing you to complete it at your own speed. The estimated completion time is 40 hours.



Prerequisites

There are no prerequisites for this course, although prior knowledge of marketing and Salesforce Marketing Cloud is recommended.



Target Audience

This course is designed for marketers, business owners, and anyone looking to master Salesforce Marketing Cloud and unlock risk-free customer journeys.

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