Post Implementation Review Critical Capabilities

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Look inside the Kanban:


Secure that your strategy performs and leads activities related to requirements analysis, business process analysis, product configuration and customization, scope analysis, workflow consulting, data mapping, detailed project documentation, (internal) customer communication, issue resolution, testing, (internal) customer training/education, solution deployment and implementation, and transitory post implementation support.  


Benefits of the Post Implementation Review Kanban 

937 Ready to use prioritized Post Implementation Review requirements, to:

  • Use data to inform on going project implementation.
  • Ensure that changes to company documentation have been implemented.
  • Define, implement and maintain an appropriate level of information security.
  • Optimize business processes across all applications.
  • Justify the initiation time to the Project Sponsor or Customer who just wants it done.
  • Ensure data consistency across all applications.
  • Pick the right system, implement it efficiently and get people using it.
  • Monitor and review the information related to the external and internal issues.
  • Get feedback from the frontline staff as to whether they can implement that in practice.
  • Lower your post implementation costs while increasing the value of your current investments.



The Art of Service has identified and prioritized 937 Post Implementation Review critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Post Implementation Review roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 937 Post Implementation Review critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Post Implementation Review critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Post Implementation Review Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Post Implementation Review Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



You're in good company. Join:

Trusted by: Chobani, FIS Global, American Electric Power, RStudio, thredUP Inc, Alight, General Dynamics Information Technology, The Seattle Mariners Baseball Club, OGE Energy Corp., Point B, Aflac, Incorporated, Hinge Health, GE Aviation, bluebird bio, M1 Finance, IQVIA, Ebix Inc., Redtail Technology, Inc., GE, Okta, Charles Schwab, Technology Credit Union, Phelps Health, USDM Life Sciences, Healthedge, Medical College of Wisconsin, Molex, Bankers Healthcare Group, SAIC, Highmark Health, S&P Global, Amex, RoundPoint Mortgage Servicing Corporation, Tableau, Chenega MIOS, National Veterinary Associates, Public Consulting Group, Citi, Vivo, Wynne System, Pensar Development, First Student, Frontier Communications, Goldman Sachs, Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications, Together Credit Union, Choice Hotels, Johnson & Johnson Family of Companies, BNP Paribas, Bind, Sila SG, NYC Careers, Boulevard, Pennsylvania Higher Education Assistance Agency, Siemens Healthineers, Raymond James Financial, Garmin, Piper Companies, Adaptive Biotechnologies, Peraton, BNY Mellon, VillageMD, Sephora, Kendra Scott, Workforce Insight, Paychex Inc., Peek, Integral Ad Science, Mercari, Blue Cross Blue Shield of IL, MT, NM, OK & TX, Morgan Stanley, CIBC US, Citizens, Prologis, Alaska Airlines, Ingic, 10Pearls, XPO Logistics, AssetWorks, MedImpact Healthcare Systems, Sony Interactive Entertainment PlayStation, DMI, Siemens, Virtusa, Disney Streaming, Federal Reserve Bank of New York, UPMC, Visionary Integration Professionals LLC, Vori Health, Dupont


112 Reviews

  • 4
    Justify the initiation time to the Project Sponsor or Customer who just wants it done.

    Posted by Brandon G. on 28th Oct 2021

    Brandon G., Sr. IT Project Management Specialist

  • 4
    Decide if your pilot was successful enough to implement across programs.

    Posted by Alyssa B. on 27th Oct 2021

    Alyssa B., Head of Project Execution

  • 4
    Influence the government to implement digital initiatives.

    Posted by Casey W. on 23rd Oct 2021

    Casey W., Technical Project Manager

  • 4
    Ensure that your architecture and your concerns are implemented as intended.

    Posted by Stella K. on 16th Oct 2021

    Stella K., Veterans Affairs Project Manager

  • 5
    Implement the strategy in your organization.

    Posted by Derek A. on 14th Oct 2021

    Derek A., Sr Business Data Analyst

  • 5
    Ensure that changes to company documentation have been implemented.

    Posted by Kylie C. on 14th Oct 2021

    Kylie C., Sr Application Support Associate

  • 4
    Use the architecture to evaluate the implementation of a system.

    Posted by Christian M. on 13th Oct 2021

    Christian M., Associate Director Procure to Pay

  • 4
    Implementing the Clickstream Post-Processor.

    Posted by Adeline B. on 7th Oct 2021

    Adeline B., Enterprise Application Engineer

  • 5
    Know that actions identified in incident investigations are effectively implemented.

    Posted by Blake E. on 5th Oct 2021

    Blake E., Sr. Project Manager