Supply Chain Management Critical Capabilities

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Look inside the Kanban:



Be sure your design collaborates closely with the platform team to ensure effective management of the supply chain (Vendors and Subcontractors) by evaluating supplier capabilities, managing supplier deliverables against project schedules, ensuring quality requirements are flowed down and followed, enhancing supplier relationships, and identifying and onboarding the right suppliers to meet business needs.  


Benefits of the Supply Chain Management Kanban 

2346 Ready to use prioritized Supply Chain Management requirements:

  • Does your organization have procedures in place to ensure that all transport conveyances used for transportation of cargo within its supply chain are capable of being effectively secured?
  • What impact does your ability to manage supply chain risk have on protecting your brand, ensuring margins, moving cash, and generating revenue to assure long term growth?
  • Do the practices, processes, or systems that supply chain stakeholders use to exchange transaction information or transaction histories include or have the ability to include IoT level data?
  • Will a particular program enable the people in your organization to make significantly better decisions in less time with respect to inventory and supply chain flexibility?
  • How do you know it is time to improve your organizations performance management in supply chain and operations?
  • What is your organization doing to develop continuous improvement strategies addressing climate change and sustainability in its supply chain practices?
  • How do you make sure that your operations strategy addresses a wide range of complex issues as supply chain positioning, market opportunities and internal capabilities?
  • How do you use the historical data to get a better demand and supply chain planning process?
  • What are your organizations supply chain professionals planning in order to make sure processes are solid and the right technology is utilized for maximum success?
  • Who is to possess a deeper understanding of supply chain design, planning and operations necessary to manage risk in a more integrated, centralized and intricate environment?



The Art of Service has identified and prioritized 2346 Supply Chain Management critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Supply Chain Management roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 2346 Supply Chain Management critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Supply Chain Management critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Supply Chain Management Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Supply Chain Management Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



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Trusted by: iknowvate technologies, Revolution Data Systems, Valent U.S.A. LLC, Home Depot / THD, Biogen, Nike, Northrop Grumman, CrowdStrike, Facebook, PG&E Corporation, MSC Industrial Supply, Truist Financial, Federal Reserve Bank of New York, Toyota, Cepheid, Rockwell Automation, Hewlett Packard Enterprise, Harvard Pilgrim Health Care, KPMG, Fender, CareJourney, Atomic, EY, Industrial Scientific Corporation, Kimberly-Clark, Blue Shield of California, Federal Reserve Bank of San Francisco, UPMC, Foodbuy, Nuvance Health, Amazon Data Services, Inc., Quva Pharma, Sony Electronics Inc, BOEING, Walmart, Stanley Black & Decker, General Mills, Wornick Foods, Uline, TikTok, Tech Data Corporation, Princeton University, White Distribution & Supply, LLC, Amazon Advertising LLC, Marc Jacobs, Pfizer, CBRE, Tractor Supply, Neiman Marcus, Alcoa Corporation, University of Minnesota, Confluent, Kinaxis, Asite, Delta, Deloitte, Orchid Orthopedics, Envision Healthcare, BKD, W.W. Grainger, UCHealth, HD Supply, Baylor Scott & White Health, Briggs and Stratton, Newell Brands, Zwift, ViaSat, PRICE WATERHOUSE COOPERS, Amgen, Sabel Systems, bluecrux, BJC HealthCare, Macy’s, Plastic Omnium, Altra Industrial Motion Corp., Omnex PlanTech, Collins Aerospace, P3 group GmbH, Brunswick Corporation, Airbus Americas, L3Harris Technologies, STS Aviation Group, Tesla, Dolly, Inc., quip, Webstaurant Store, Inc., US Foods, Abcam, US Naval Supply Systems Command, Revlon, General Dynamics Mission Systems, Inc, Google, Gilead Sciences, SHATTUCK LABS, INC., Farmers Pride Inc, Capital One - US, Barry Wehmiller Companies Inc, Dorman Products, Pentair, Saint-Gobain High Performance Solutions - Life Sciences, Composites & Mobility, Viant Medical, Square, GENEVA SUPPLY INC, QC Supply, LLC, Anheuser-Busch, Northwestern Medicine, Froedtert, GE Healthcare, Cargill, Advocate Aurora Health, Bristol Myers Squibb, Chevron Phillips Chemical Company, Evans, Northwestern Memorial Healthcare, Caterpillar, Kapco Inc, Pratt & Whitney, Milwaukee Tool, United States Senate, Mayo Clinic, Workday, Molson Coors, Domino's Supply Chain, STIHL Inc., Dow, The Clorox Company, Services LLC, EOS, AptarGroup, Tennessee Valley Authority, Huntington Ingalls Industries Inc., JUSDA USA / Hon Hai Foxconn Group, Microsoft, Dupont, McKinsey & Company, Procter & Gamble, Nestle USA, Georgia Tech, Siemens, Textron Systems: Lycoming Engines, Kerry, Chick-fil-A, Inc., Froedtert South, Zebra Technologies, Snap-on Inc, BLUE PLANET, Medtronic, thyssenkrupp Materials NA Inc., Kroger Logistics, Boone Health, VF Corporation, Disney Parks, Experiences and Products, Trek Bicycle, Corning, Dal-Tile, Advanced Micro Devices, Inc., BNSF, Abbott Laboratories, Northern Light Health, PepsiCo, Virginia Commonwealth University, Johnson & Johnson Family of Companies, Edwards Lifesciences, Abbvie, Lozier, Johns Hopkins All Children's Hospital, Florida Gulf Coast University, Amazon Web Services, Inc., Activision, IBM, BSI, International Forest Products Llc, UNC Health, Wixon Inc, LynnCo Supply Chain Solutions, Inc., Kellogg Company, Oracle, The Hershey Company, Cerner Corporation, Modine Manufacturing Company, Comcast, Northwest Hardwoods, Inc., Cedars-Sinai, Hennessy Industries, EATON, Piedmont Healthcare, Sur La Table, Maersk, Johnson Controls, Supply Chain SSC, Essentia Health, TechStyle Fashion Group, Andersen Distribution, AdventHealth Hendersonville, GreenWorks Tools, LOCKHEED MARTIN CORPORATION, TechnipFMC, Mount Sinai, Everstream Analytics, Zoro Tools, Bayer, Hitachi ABB Power Grids, Gartner, Carle Health, Universal Music Group, Spectrum Health, Avnet, Diebold Nixdorf, Sealed Air Corporation, Accenture, Johns Hopkins Health System, Summit Racing Equipment, Lutron Electronics, 3M, Cosmic Advanced Engineered Solutions Inc, ZF, Patagonia, Inc, AstraZeneca, Lowe's, US Veterans Health Administration, Freudenberg Sealing Technologies, Direct Supply, Thermo Fisher Scientific, The Scotts Miracle-Gro Company, Silgan, U.S. Army Communications Electronics Command, Texas Instruments, NW Natural, Plexus, SBM Life Science, APK Chowk, Qorvo, Intel, UC Health, Exelon Corporation, Arkema Americas, NE Solar Inc. / ZNShine, Eastman, Welbilt, GE Renewable Energy, Ashley Furniture, Uhuru Design, Cardinal Health, FUJIFILM, Kopin Corporation, Evergy, Triumph Group, Mohawk Industries, Naval Nuclear Laboratory, StandardAero, Apple, National Oilwell Varco, OEConnection, L'Oreal, BD, Ascension, Miami-Dade County, St. Luke's Health System, AT&T, Diamond Jo Dubuque, Gap Inc., MD Orthopaedics, Inc., Raytheon Intelligence & Space, IDEMIA, Energizer, Descartes, The Coca-Cola Company, Ingram Micro, Fuji Vegetable Oil USA, DHR Health, Harley-Davidson, Ballad Health, TARGET, Perfetti Van Melle, The Walt Disney Company (Corporate), HelloFresh, UC Irvine Health, Wake Technical Community College, Texas Children's Hospital, Permobil, Moderna, Peloton, The Boston Beer Company, Group II, Life Work Search, Norfolk Southern Corp, Siemens Healthineers, Moog Inc., Virginia VA Information Technologies, Creatively Classic Activities and Books, Wabtec, Smith & Nephew, Meggitt, MISA Metal Processing, O'Reilly Auto Parts, REI, Mazars USA, Oshkosh Corporation, Medline Industries Inc, Trelleborg Group HQ - Trelleborg AB, Torani, Aspirus Health System, Kite Pharma, Oldcastle Architectural, BranCore Technologies, Alfa Laval, Whirlpool Corporation, OOCL USA Inc, US Defense Logistics Agency, Chewy, Manitou Group, THE WELL, Nexamp, Flex, Evonik Corporation, Myers Restaurant Supply, LLC a Division of Edward Don, Dominion Energy, Coca Cola Bottling Co. Consolidated, Unilever, Levy, Dupage Medical Group, Corteva Agriscience, Syngenta, CKE Restaurant Holdings, LeasePlan, Apex Tool Group, Deliverr Inc, John Deere, Marathon Petroleum Corporation, GRSi, CI Software, KBR, Jacobs, U.S. Marine Corps, Wist Supply & Equipment Co Inc, Wayfair, employHER, FedEx Supply Chain, CVS Health, Barclays, TriHealth Inc., BankUnited, The City of Asheville, Hennepin Healthcare, Millipore Sigma, Johnson Matthey, Proclinical Staffing, Tunnell Consulting, WuXi AppTec Inc, KBI Biopharma, EQRX, Eli Lilly, Novavax, Inc., Forbius, Warman O'Brien, Arrowhead Pharmaceuticals, Bryllan LLC, GSK, Lubrizol, Eurofins Central Laboratory, AGC Biologics, Kelly, Astellas Pharmaceuticals, Regeneron, Translate Bio, Argonaut Manufacturing Services, BioMarin Pharmaceutical Inc., Cytovance Biologics, Adaptive Phage Therapeutics, Emergent Biosolutions, Medicago, Arc Bio, Nitto Avecia Pharma Services, Tool Gauge and Machine Works, Entasis Therapeutics, Alkermes, Inc., Northeast Georgia Health System, Ross Stores, Standard Cognition, Gables Search Group, Coupa, Nationwide Children's Hospital, Darden, Steelcase, Hengst of North America, Acosta, Inc., MCI Careers, Clearsulting, Mattel, Philips, Sanofi, General Dynamics, Allstate, Great Minds, Fidelity Investments, Dell Technologies, Perficient, Inc, Hazelden Betty Ford Foundation, Fiserv, Carnival Cruise Line, Nu Skin, opentext, Oregon Health & Science University, Genentech, Crawford Technologies, Gainwell Technologies, Carrington Mortgage Holdings, LLC, Viewpointe Archive Services, Genuine, Iron Mountain, Point B, American Tower, Access Sciences, ColonialWebb, Epson America, Inc, Kyocera Document Solutions America, Inc., SAE International, OLIVER North America, AURITAS, FM Global, Agilent Technologies, Inc., International Monetary Fund, Western Union, The iQ Business Group, Box, Jade Global, Clayton Homes, Visions Federal Credit Union, Red Hat Software, ImageSoft, Orbis Technologies, Zia Consulting, Metropolitan Transportation Authority, Graduate Management Admission Council®, Berkley, ASRC Federal Holding Company, Honeywell, Ricoh, MJH Life Sciences, MTS Software Solutions, HugeInc, Client Resources, Inc., GAF Materials Corporation, SiteOne Landscape Supply, Candela Medical, Resilience, Micron Technology, IDC, Cancer Treatment Centers of America, CACI, ITT, Inc., Citi, Floor & Decor, Cobham Mission Systems, Blue Origin, GXO Logistics, Echodyne, Infosys Limited, Black Opal Cosmetics, Singer Vehicle Design, University of Nebraska at Omaha, Palladium Group, Inc., National University System, Logistics Management Institute, University of Central Arkansas, 4flow, Messer Americas, Bristol Community College, Project HOPE, El Paso Community College, NFI Industries, Intone Networks, Bering Straits Native Corporation, Aerojet Rocketdyne, Precise Systems, Qapel Medical, Liquidia Corporation, Clare, Myriad Technical Services Corp, Martin Brower, McDonald's Corporation, Restaurant Supply Chain Solutions, DIG Support, North American Lighting, Tecomet, Inc., DS Smith, Athea Laboratories, Netflix, Entek International LLC, MasterMold, Sundyne, Master Lock, Putzmeister, Kelsan, Inc, Honda Dev. and Mfg. of Am.,LLC, PROAMPAC, Confidential, Hearth & Home Technologies, Longbow Advantage, DHL, Battelle, Kubota Tractor Corp, Eagle Window & Door Manufacturing, Trek Bikes, Champagne Metals, West Pharmaceutical Services, Shelf Engine, Formlabs, SwagUp, Batesville, Freeport McMoRan, Ferguson, MasTec Network Solutions, Versant Health, Interstates, Blizzard Entertainment, Vail Resorts, Qualis Corporation, Leggett & Platt, Howmet Aerospace, Quorum Health Resources, Dwelo, State Farm, Verizon, Spirax Sarco, CapB InfoteK, Vanderlande Industries, Plex Systems, CK Products, AleraCare, Lantern Press, Flowers Bakeries, LLC, Ocean Spray, Amcor, Electric Supply Wholesaler, Ram Tool Construction Supply Co., USA Millwork, Nouryon, HUNTER Technical Resources, Transportation Insight, Stanford Health Care, Aimmune Therapeutics, Lyra Therapeutics, Inc., Melinta Therapeutics, Lubrizol Corporation, Miltenyi Biotec, Inc., Messina Group Consulting, Ajinomoto Bio-Pharma Services, Lansing Board of Water & Light, Robert Half, Naviant, Inc., Marquette University, Holland America Line Inc, General Dynamics Information Technology, Gwinnett County, Expedia Group, Roche, Fiserv, Inc., Laserfiche, Unisys, Merkle, Assystem, Cobham, Amphenol APC, Danaher, UnitedHealth Group, CLEAResult, JLL, Boston Consulting Group, Compass Corporate, Georgia-Pacific, Vernus Technologies, A1 Kaiser, Cru, Quality IP, Partners Federal Credit Union, Piper Companies, Lunavi, Penn State University, Peer Solutions Group, Campus Crusade for Christ, Barbaricum,, Futron Incorporated, Saint-Gobain, ILY Enterprise, SAGE Black Consulting & Contracting LLC, Cognizant Technology Solutions, Hearst Media Services, Rice University, Axiologic Solutions, Econtenti Inc, AGILEWIT SOLUTIONS, Kyndryl, Nextrio LLC, Arora and Associates, P.C, 6WIND, Frontier Communications, Community Health Systems, FanDuel, Sev1Tech, Vega Soft, Sev1Tech, Inc., JB Poindexter Company, Allianz Technology, Silotech Group, Inc, Abacus Technology, Zotec Partners, Presidio Government Solutions LLC, ManagedWay Company, Snap IT Solutions, Port Graham Government Solutions, VLCM, HAWAIIAN TELCOM SERVICES, SWBC, Diligent Robotics, Databank IMX, Gallup, ROUSH, AMS.NET, Leidos, Salient CRGT, Inc, Circa Las Vegas, VMware, AeroVironment, Takeda Pharmaceutical, ZCorum, Zivaro Inc, Computer Management and Marketing Associates, Stage 2 Security, Hi-Tech Bangla Information Systems, Enterprise Holdings, T-Mobile, SLS Solutions, Susquehanna International Group, WALGREENS, Align, Booz Allen Hamilton, Fivesky, Union Health, Williams-Sonoma-Supply Chain, Paragon D&E, Apex Supply Chain Technologies, SharkNinja, DIG, Superpedestrian, Specialty Product Technologies, SAP, Capgemini, Baker Hughes, United Airlines Inc., SAIC, The North Face, Reckitt, CRATE & BARREL, IAA, Inc., Catholic Relief Services, Parker Hannifin Corporation, HonorHealth, The Queen's Medical Center, Prisma Health, Interstate Batteries, Mary Washington Healthcare, Idaho National Laboratory, GHX, AvantStay, "ENGLISH" Shaping industry from the inside, Buckman, General Motors, Districon, American Eagle Outfitters, Insight Enterprises, Inc., OSI Systems, Inc, Berlin Brands Group, DSS Sustainable Solutions, Omnicell, Superior Group of Companies, Inc., The Max Foundation, Rivian Automotive, University Health, Relex Solutions, BISSELL, Citgo, sweetgreen, Nordstrom Inc, TE Connectivity, Green Thumb, Cummins Inc., Blue Horseshoe Solutions, Inc, Dollar Tree, Partners In Health, Pinnacle Group, Colson Group, Louisiana-Pacific Corporation, ChampionX, Coupa Software, Otsuka, Hello Bello, HRS Consulting, Inc., Emerson, Overhaul, Moonshot Brands, Springs Window Fashions, Fabrinet West,, OnPrem Solution Partners, Starbucks, Premier Nutrition, Wipro Limited, BAXTER, Relief International, Lakeland Supply Chain RDC, Nissha Medical Technologies, iBUILT, Med X Change, Novanta, TK Elevator Corporation, Ultra Clean Holdings, Inc., Kyocera International, Inc., HP, Dairyland Power Cooperative, Premier Inc., Florida Crystals Corporation, Yves Saint Laurent America Inc