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Target Operating Model Implementation and Management Essentials

$199.00
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Course access is prepared after purchase and delivered via email
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the Target Operating Model Implementation and Management Essentials course cover?

Target Operating Model Implementation and Management Essentials is covered here in 10 modules: Introduction to Target Operating Model: Key components of a TOM, Understanding Business Strategy and Objectives: Aligning TOM with business strategy, Designing the Target Operating Model: Developing a roadmap for implementation and 7 more.

How do you approach Target Operating Model Implementation and Management Essentials step by step?

The work is sequenced in 10 stages. It starts with Introduction to Target Operating Model: Key components of a TOM, moves through Understanding Business Strategy and Objectives: Aligning TOM with business strategy and Designing the Target Operating Model: Developing a roadmap for implementation, and ends at Case Studies and Group Exercises: Group exercises to apply learning.

What is in Module 1 of the Target Operating Model Implementation and Management Essentials course?

Module 1 is Introduction to Target Operating Model: Key components of a TOM. It works through Defining a Target Operating Model, importance of TOM in business transformation, key components of a TOM and 1 more. It sets the vocabulary the remaining 9 modules build on.

How is the Target Operating Model Implementation and Management Essentials course delivered?

The Target Operating Model Implementation and Management Essentials course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the Target Operating Model Implementation and Management Essentials course cost?

The Target Operating Model Implementation and Management Essentials course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Looking specifically for the target model? That question is covered in more depth by Target Operating Model Strategy.

Closely related courses: Target Operating Model Design and Implementation, Target Operating Model Implementation Checklist, Target Operating Model and Target Operating Model Kit, Target Operating Model.

More answers: what you get with every course, refund policy, all help answers.

Target Operating Model Implementation and Management Essentials



Course Overview

This comprehensive course is designed to equip participants with the knowledge, skills, and best practices required to implement and manage a Target Operating Model (TOM) effectively. The course is interactive, engaging, and tailored to meet the needs of professionals seeking to drive business transformation and operational excellence.



Course Objectives

  • Understand the concept and importance of a Target Operating Model
  • Learn how to design and implement a TOM that aligns with business strategy
  • Develop the skills to manage and sustain a TOM implementation
  • Gain insights into best practices and common pitfalls to avoid
  • Receive a certificate upon completion issued by The Art of Service


Course Outline

Module 1. Introduction to Target Operating Model: Key components of a TOM

  • Defining a Target Operating Model
  • Importance of TOM in business transformation
  • Key components of a TOM
  • Benefits and challenges of implementing a TOM

Module 2. Understanding Business Strategy and Objectives: Aligning TOM with business strategy

  • Analyzing business strategy and objectives
  • Identifying key stakeholders and their expectations
  • Understanding customer needs and expectations
  • Aligning TOM with business strategy

Module 3. Designing the Target Operating Model: Developing a roadmap for implementation

  • Defining the operating model vision and principles
  • Identifying and assessing current state capabilities
  • Designing the future state operating model
  • Developing a roadmap for implementation

Module 4. Organizational Design and Structure: Defining roles and responsibilities

  • Understanding organizational design principles
  • Designing the organizational structure
  • Defining roles and responsibilities
  • Developing governance and decision-making frameworks

Module 5. Process Design and Optimization: Implementing process changes

  • Understanding process design principles
  • Identifying and mapping key business processes
  • Analyzing and optimizing business processes
  • Implementing process changes

Module 6. Technology and Systems Enablement: Identifying technology requirements

  • Understanding technology and systems enablement
  • Identifying technology requirements
  • Designing and implementing technology solutions
  • Integrating technology with business processes

Module 7. Change Management and Implementation: Implementing change management

  • Understanding change management principles
  • Developing a change management plan
  • Implementing change management
  • Monitoring and controlling change

Module 8. Performance Management and Monitoring: Using data to drive decision-making

  • Understanding performance management principles
  • Designing and implementing performance metrics
  • Monitoring and reporting performance
  • Using data to drive decision-making

Module 9. Sustaining and Improving the Target Operating Model: Identifying areas for improvement

  • Understanding the importance of continuous improvement
  • Identifying areas for improvement
  • Developing and implementing improvement plans
  • Embedding a culture of continuous improvement

Module 10. Case Studies and Group Exercises: Group exercises to apply learning

  • Real-world case studies of TOM implementation
  • Group exercises to apply learning
  • Facilitated discussions and feedback


Course Features

  • Interactive and engaging: The course is designed to be interactive and engaging, with a mix of presentations, group exercises, and case studies.
  • Comprehensive and up-to-date: The course covers all aspects of TOM implementation and management, and is updated regularly to reflect best practices and industry developments.
  • Personalized learning: The course is tailored to meet the needs of individual participants, with opportunities for feedback and questions.
  • Practical and applicable: The course is focused on practical application, with real-world examples and case studies.
  • Expert instructors: The course is delivered by experienced instructors with expertise in TOM implementation and management.
  • Certification: Participants receive a certificate upon completion issued by The Art of Service.
  • Flexible learning: The course is available online, allowing participants to learn at their own pace.
  • User-friendly and mobile-accessible: The course is designed to be user-friendly and accessible on a range of devices.
  • Community-driven: The course includes opportunities for discussion and networking with other participants.
  • Actionable insights: The course provides participants with actionable insights and recommendations for implementing and managing a TOM.
  • Hands-on projects: The course includes hands-on projects and exercises to apply learning.
  • Bite-sized lessons: The course is broken down into bite-sized lessons, making it easy to fit into a busy schedule.
  • Lifetime access: Participants have lifetime access to the course materials.
  • Gamification and progress tracking: The course includes gamification elements and progress tracking to motivate and engage participants.


What to Expect Upon Completion

Upon completion of the course, participants will have a comprehensive understanding of Target Operating Model implementation and management. They will be able to design and implement a TOM that aligns with business strategy, and manage and sustain the implementation. Participants will also receive a certificate issued by The Art of Service, demonstrating their expertise and commitment to operational excellence.

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