What does the EFQM course cover?
EFQM is covered here in 15 modules: Introduction to EFQM: Key principles and concepts of EFQM, EFQM Model: Criteria and sub-criteria of the, Understanding the and its components, Leadership: Understanding the role of in EFQM, How to develop skills in an EFQM context and 12 more.
How do you approach EFQM step by step?
The work is sequenced in 15 stages. It starts with Introduction to EFQM: Key principles and concepts of EFQM, moves through EFQM Model: Criteria and sub-criteria of the, Understanding the and its components and Leadership: Understanding the role of in EFQM, How to develop skills in an EFQM context, and ends at Case Studies and Best Practices: Best practices for EFQM implementation.
What is in Module 1 of the EFQM course?
Module 1 is Introduction to EFQM: Key principles and concepts of EFQM. It works through Overview of the EFQM framework and its history, key principles and concepts of EFQM and benefits and applications of EFQM in different industries. It sets the vocabulary the remaining 14 modules build on.
How is the EFQM course delivered?
The EFQM course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the EFQM course cost?
The EFQM course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: EFQM (European Foundation for Quality Management), EFQM Mastery, European Quality in Social Services Toolkit.
More answers: what you get with every course, refund policy, all help answers.
EFQM - A Complete Guide: Mastering the European Foundation for Quality Management Framework
Course Overview
This comprehensive course is designed to provide participants with a thorough understanding of the European Foundation for Quality Management (EFQM) framework, its principles, and its application in real-world scenarios. Upon completion of this course, participants will receive a certificate issued by The Art of Service.Course Features
- Interactive and engaging content to ensure a comprehensive learning experience
- Comprehensive coverage of the EFQM framework and its applications
- Personalized learning experience tailored to individual needs
- Up-to-date content to reflect the latest developments in the field
- Practical and real-world applications to ensure hands-on learning
- High-quality content developed by expert instructors
- Certificate of Completion issued by The Art of Service
- Flexible learning options to accommodate different learning styles
- User-friendly and mobile-accessible platform for easy access
- Community-driven learning environment to facilitate collaboration and discussion
- Actionable insights and hands-on projects to reinforce learning
- Bite-sized lessons to ensure manageable learning sessions
- Lifetime access to course materials and resources
- Gamification and progress tracking to encourage engagement and motivation
Course Outline
Module 1. Introduction to EFQM: Key principles and concepts of EFQM
- Overview of the EFQM framework and its history
- Key principles and concepts of EFQM
- Benefits and applications of EFQM in different industries
Module 2. EFQM Model: Criteria and sub-criteria of the, Understanding the and its components
- Understanding the EFQM model and its components
- Criteria and sub-criteria of the EFQM model
- How to apply the EFQM model in real-world scenarios
Module 3. Leadership: Understanding the role of in EFQM, How to develop skills in an EFQM context
- Understanding the role of leadership in EFQM
- Key characteristics of effective leaders in EFQM
- How to develop leadership skills in an EFQM context
Module 4. Strategy: Understanding the role of in EFQM, Key components of an effective in EFQM
- Understanding the role of strategy in EFQM
- Key components of an effective strategy in EFQM
- How to develop and implement a strategy in an EFQM context
Module 5. People: Understanding the role of in EFQM, Key characteristics of effective teams in EFQM
- Understanding the role of people in EFQM
- Key characteristics of effective teams in EFQM
- How to develop and manage teams in an EFQM context
Module 6. Partnerships and Resources: Understanding the role of in EFQM
- Understanding the role of partnerships and resources in EFQM
- Key components of effective partnerships and resources in EFQM
- How to develop and manage partnerships and resources in an EFQM context
Module 7. Processes: Understanding the role of in EFQM, Key components of effective in EFQM
- Understanding the role of processes in EFQM
- Key components of effective processes in EFQM
- How to design and implement processes in an EFQM context
Module 8. Customer Results: Understanding the role of in EFQM, Key components of effective in EFQM
- Understanding the role of customer results in EFQM
- Key components of effective customer results in EFQM
- How to measure and improve customer results in an EFQM context
Module 9. People Results: Understanding the role of in EFQM, Key components of effective in EFQM
- Understanding the role of people results in EFQM
- Key components of effective people results in EFQM
- How to measure and improve people results in an EFQM context
Module 10. Society Results: Understanding the role of in EFQM, Key components of effective in EFQM
- Understanding the role of society results in EFQM
- Key components of effective society results in EFQM
- How to measure and improve society results in an EFQM context
Module 11. Key Results: Understanding the role of in EFQM, Key components of effective in EFQM
- Understanding the role of key results in EFQM
- Key components of effective key results in EFQM
- How to measure and improve key results in an EFQM context
Module 12. EFQM Implementation: Key considerations for successful, How to overcome common challenges in
- Understanding the steps involved in implementing EFQM
- Key considerations for successful EFQM implementation
- How to overcome common challenges in EFQM implementation
Module 13. EFQM Assessment and Evaluation: Key components of effective assessment and evaluation in EFQM
- Understanding the importance of assessment and evaluation in EFQM
- Key components of effective assessment and evaluation in EFQM
- How to conduct assessment and evaluation in an EFQM context
Module 14. EFQM Certification and Awards: Key benefits of, How to prepare for
- Understanding the EFQM certification and awards process
- Key benefits of EFQM certification and awards
- How to prepare for EFQM certification and awards
Module 15. Case Studies and Best Practices: Best practices for EFQM implementation and maintenance
- Real-world case studies of successful EFQM implementation
- Best practices for EFQM implementation and maintenance
- Lessons learned from EFQM implementation and maintenance