What does the EFQM course cover?
EFQM is covered here in 5 modules: Introduction to the EFQM Excellence Model: Overview of the EFQM Excellence Model, The Nine Criteria of the EFQM Excellence Model: Criterion 3: People, Criterion 2: Strategy, Conducting a Self-Assessment using the EFQM Excellence Model: Developing an action plan and 2 more.
How do you approach EFQM step by step?
The work is sequenced in 5 stages. It starts with Introduction to the EFQM Excellence Model: Overview of the EFQM Excellence Model, moves through The Nine Criteria of the EFQM Excellence Model: Criterion 3: People, Criterion 2: Strategy and Conducting a Self-Assessment using the EFQM Excellence Model: Developing an action plan, and ends at Sustaining Business Excellence.
What is in Module 1 of the EFQM course?
Module 1 is Introduction to the EFQM Excellence Model: Overview of the EFQM Excellence Model. It works through Overview of the EFQM Excellence Model, History and development of the EFQM Excellence Model, Key principles and framework of the EFQM Excellence Model and 1 more. It sets the vocabulary the remaining 4 modules build on.
How is the EFQM course delivered?
The EFQM course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the EFQM course cost?
The EFQM course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: EFQM Excellence Model, EFQM Excellence, EFQM Excellence Model Masterclass, EFQM Self-Assessment and Implementation Masterclass.
More answers: what you get with every course, refund policy, all help answers.
EFQM: A Complete Guide to Achieving Business Excellence
Course Overview
This comprehensive course is designed to provide participants with a thorough understanding of the EFQM Excellence Model and its application in achieving business excellence. The course is interactive, engaging, and personalized, with a focus on practical, real-world applications.Course Objectives
- Understand the principles and framework of the EFQM Excellence Model
- Learn how to apply the EFQM Excellence Model in your organization
- Develop a comprehensive understanding of the nine criteria of the EFQM Excellence Model
- Acquire the skills and knowledge needed to conduct a self-assessment of your organization using the EFQM Excellence Model
- Understand how to identify and address areas for improvement in your organization
- Develop a plan for implementing the EFQM Excellence Model in your organization
Course Outline
Module 1. Introduction to the EFQM Excellence Model: Overview of the EFQM Excellence Model
- Overview of the EFQM Excellence Model
- History and development of the EFQM Excellence Model
- Key principles and framework of the EFQM Excellence Model
- Benefits of using the EFQM Excellence Model
Module 2. The Nine Criteria of the EFQM Excellence Model: Criterion 3: People, Criterion 2: Strategy
- Criterion 1: Leadership
- Criterion 2: Strategy
- Criterion 3: People
- Criterion 4: Partnerships and Resources
- Criterion 5: Processes
- Criterion 6: Customer Results
- Criterion 7: People Results
- Criterion 8: Society Results
- Criterion 9: Key Results
Module 3. Conducting a Self-Assessment using the EFQM Excellence Model: Developing an action plan
- Understanding the self-assessment process
- Preparing for a self-assessment
- Conducting a self-assessment
- Identifying areas for improvement
- Developing an action plan
Module 4. Implementing the EFQM Excellence Model: Establishing a project team
- Developing a implementation plan
- Establishing a project team
- Communicating the implementation plan
- Monitoring and evaluating progress
Module 5: Sustaining Business Excellence
- Maintaining momentum
- Continuously improving
- Embedding a culture of excellence
- Celebrating success
Course Features
- Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and personalized: The course covers all aspects of the EFQM Excellence Model and provides personalized feedback and coaching.
- Practical and real-world applications: The course focuses on practical, real-world applications of the EFQM Excellence Model.
- High-quality content: The course includes high-quality content, including videos, readings, and case studies.
- Expert instructors: The course is taught by expert instructors with extensive experience in the EFQM Excellence Model.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at any time.
- User-friendly: The course is easy to navigate and use.
- Mobile-accessible: The course can be accessed on any device, including smartphones and tablets.
- Community-driven: The course includes a community of participants and instructors, providing support and feedback.
- Actionable insights: The course provides actionable insights and practical advice.
- Hands-on projects: The course includes hands-on projects and activities.
- Bite-sized lessons: The course is divided into bite-sized lessons, making it easy to complete.
- Lifetime access: Participants have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as points and badges.
- Progress tracking: The course includes progress tracking, allowing participants to track their progress.