What does the EFQM Excellence Model course cover?
EFQM Excellence Model is covered here in 12 modules: Introduction to the EFQM Excellence Model: Key principles and concepts, The EFQM Excellence Model Framework: Case studies and examples, Understanding the RADAR logic, Leadership and Strategy: Best practices for, Developing a clear and effective strategy and 9 more.
How do you approach EFQM Excellence Model step by step?
The work is sequenced in 12 stages. It starts with Introduction to the EFQM Excellence Model: Key principles and concepts, moves through The EFQM Excellence Model Framework: Case studies and examples, Understanding the RADAR logic and Leadership and Strategy: Best practices for, Developing a clear and effective strategy, and ends at Sustaining Business Excellence: Best practices for, Case studies and examples.
What is in Module 1 of the EFQM Excellence Model course?
Module 1 is Introduction to the EFQM Excellence Model: Key principles and concepts. It works through Overview of the EFQM Excellence Model, history and development of the model, key principles and concepts and 1 more. It sets the vocabulary the remaining 11 modules build on.
How is the EFQM Excellence Model course delivered?
The EFQM Excellence Model course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the EFQM Excellence Model course cost?
The EFQM Excellence Model course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: EFQM, EFQM Excellence, EFQM Excellence Model Masterclass, EFQM Self-Assessment and Implementation Masterclass.
More answers: what you get with every course, refund policy, all help answers.
EFQM Excellence Model: A Step-by-Step Guide to Achieving Business Excellence
Course Overview
This comprehensive course is designed to provide participants with a thorough understanding of the EFQM Excellence Model, a widely recognized framework for achieving business excellence. Through interactive lessons, hands-on projects, and real-world applications, participants will gain the knowledge and skills needed to implement the EFQM Excellence Model in their organization.Course Objectives
- Understand the principles and concepts of the EFQM Excellence Model
- Learn how to apply the EFQM Excellence Model in a real-world setting
- Develop the skills needed to assess and improve organizational performance
- Gain insights into best practices for achieving business excellence
- Receive a certificate upon completion, issued by The Art of Service
Course Outline
Module 1. Introduction to the EFQM Excellence Model: Key principles and concepts
- Overview of the EFQM Excellence Model
- History and development of the model
- Key principles and concepts
- Benefits of using the EFQM Excellence Model
Module 2. The EFQM Excellence Model Framework: Case studies and examples, Understanding the RADAR logic
- The nine criteria of the EFQM Excellence Model
- Understanding the RADAR logic
- How to apply the framework in a real-world setting
- Case studies and examples
Module 3. Leadership and Strategy: Best practices for, Developing a clear and effective strategy
- Understanding the role of leadership in achieving business excellence
- Developing a clear and effective strategy
- How to align strategy with organizational goals
- Best practices for leadership and strategy
Module 4. People and Partnerships: Best practices for, Developing effective partnerships
- Understanding the importance of people in achieving business excellence
- Developing effective partnerships
- How to build a high-performing team
- Best practices for people and partnerships
Module 5. Processes and Resources: Best practices for, Developing effective processes
- Understanding the role of processes in achieving business excellence
- Developing effective processes
- How to manage resources effectively
- Best practices for processes and resources
Module 6. Customer Results: Best practices for, Developing effective customer relationships
- Understanding the importance of customer results in achieving business excellence
- How to measure and improve customer satisfaction
- Developing effective customer relationships
- Best practices for customer results
Module 7. People Results: Best practices for, Developing effective employee relationships
- Understanding the importance of people results in achieving business excellence
- How to measure and improve employee satisfaction
- Developing effective employee relationships
- Best practices for people results
Module 8. Society Results: Best practices for, How to measure and improve societal impact
- Understanding the importance of society results in achieving business excellence
- How to measure and improve societal impact
- Developing effective community relationships
- Best practices for society results
Module 9. Key Results: Best practices for, Developing effective key result areas
- Understanding the importance of key results in achieving business excellence
- How to measure and improve key performance indicators
- Developing effective key result areas
- Best practices for key results
Module 10. Implementing the EFQM Excellence Model: Developing a communication plan
- How to develop an implementation plan
- Understanding the role of leadership in implementation
- Developing a communication plan
- Best practices for implementation
Module 11. Assessing and Improving Performance: Developing an improvement plan
- How to assess organizational performance
- Understanding the role of self-assessment
- Developing an improvement plan
- Best practices for assessment and improvement
Module 12. Sustaining Business Excellence: Best practices for, Case studies and examples
- Understanding the importance of sustaining business excellence
- How to develop a sustainability plan
- Best practices for sustaining business excellence
- Case studies and examples
Course Features
- Interactive and engaging lessons
- Comprehensive and up-to-date content
- Expert instructors with real-world experience
- Hands-on projects and case studies
- Personalized feedback and support
- Flexible learning schedule
- User-friendly and mobile-accessible platform
- Community-driven discussion forum
- Actionable insights and takeaways
- Bite-sized lessons and quizzes
- Lifetime access to course materials
- Gamification and progress tracking