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EFQM Self-Assessment and Implementation Masterclass; A Step-by-Step Guide to Achieving Excellence

$200.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
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Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the EFQM Self-Assessment and Implementation Masterclass course cover?

EFQM Self-Assessment and Implementation Masterclass is covered here in 6 modules: Introduction to the EFQM Excellence Model: Key components and criteria, Understanding the EFQM Criteria, Conducting a Self-Assessment: Gathering data and evidence, Preparing for a self-assessment and 3 more. The outline lists 33 specific topics, opening with Overview of the EFQM Excellence Model and closing with celebrating and sustaining excellence.

How do you approach EFQM Self-Assessment and Implementation Masterclass step by step?

The work is sequenced in 6 stages. It starts with Introduction to the EFQM Excellence Model: Key components and criteria, moves through Understanding the EFQM Criteria and Conducting a Self-Assessment: Gathering data and evidence, Preparing for a self-assessment, and ends at Achieving Recognition and Certification: Gathering evidence and data.

What is in Module 1 of the EFQM Self-Assessment and Implementation Masterclass course?

Module 1 is Introduction to the EFQM Excellence Model: Key components and criteria. It works through Overview of the EFQM Excellence Model, history and development of the model, key components and criteria and 1 more. It sets the vocabulary the remaining 5 modules build on.

How is the EFQM Self-Assessment and Implementation Masterclass course delivered?

The EFQM Self-Assessment and Implementation Masterclass course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the EFQM Self-Assessment and Implementation Masterclass course cost?

The EFQM Self-Assessment and Implementation Masterclass course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: EFQM, EFQM Excellence Model, EFQM Excellence, EFQM Excellence Model Masterclass.

More answers: what you get with every course, refund policy, all help answers.

EFQM Self-Assessment and Implementation Masterclass: A Step-by-Step Guide to Achieving Excellence



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the EFQM Excellence Model and its implementation. Through interactive and engaging content, participants will learn how to conduct a self-assessment, identify areas for improvement, and develop a plan to achieve excellence.



Course Objectives

  • Understand the EFQM Excellence Model and its criteria
  • Learn how to conduct a self-assessment and identify areas for improvement
  • Develop a plan to achieve excellence using the EFQM framework
  • Implement the EFQM model in your organization
  • Achieve recognition and certification for your organization's excellence


Course Outline

Module 1. Introduction to the EFQM Excellence Model: Key components and criteria

  • Overview of the EFQM Excellence Model
  • History and development of the model
  • Key components and criteria
  • Benefits of using the EFQM model

Module 2: Understanding the EFQM Criteria

  • Leadership
  • Strategy
  • People
  • Partnerships and Resources
  • Processes
  • Customer Results
  • People Results
  • Society Results
  • Key Results

Module 3. Conducting a Self-Assessment: Gathering data and evidence, Preparing for a self-assessment

  • Preparing for a self-assessment
  • Identifying areas for improvement
  • Gathering data and evidence
  • Assessing your organization's strengths and weaknesses
  • Prioritizing areas for improvement

Module 4. Developing a Plan to Achieve Excellence: Setting goals and objectives

  • Setting goals and objectives
  • Developing a strategy for improvement
  • Identifying and allocating resources
  • Establishing a timeline and milestones
  • Monitoring and evaluating progress

Module 5. Implementing the EFQM Model: Engaging employees and teams, Monitoring and evaluating progress

  • Communicating the plan to stakeholders
  • Engaging employees and teams
  • Establishing a culture of excellence
  • Monitoring and evaluating progress
  • Continuously improving and refining the plan

Module 6. Achieving Recognition and Certification: Gathering evidence and data

  • Understanding the recognition and certification process
  • Preparing for an external assessment
  • Gathering evidence and data
  • Presenting your organization's case for excellence
  • Celebrating and sustaining excellence


Course Features

  • Interactive and engaging content: Learn through a variety of interactive and engaging content, including videos, quizzes, and discussions.
  • Comprehensive and personalized learning: Receive a comprehensive and personalized learning experience, tailored to your needs and goals.
  • Up-to-date and practical knowledge: Gain up-to-date and practical knowledge, applicable to real-world situations.
  • Expert instructors: Learn from expert instructors, with extensive experience in the field of excellence and quality management.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Learn at your own pace, anytime and anywhere, using our user-friendly and mobile-accessible platform.
  • Community-driven: Join a community of like-minded professionals, sharing knowledge and best practices.
  • Actionable insights: Gain actionable insights, applicable to your organization and role.
  • Hands-on projects: Apply your knowledge and skills through hands-on projects and case studies.
  • Bite-sized lessons: Learn through bite-sized lessons, designed to fit your busy schedule.
  • Lifetime access: Receive lifetime access to the course materials and updates.
  • Gamification: Engage with the course through gamification, including points, badges, and leaderboards.
  • Progress tracking: Track your progress and performance, using our built-in analytics and reporting tools.


Course Benefits

  • Achieve excellence: Learn how to achieve excellence, using the EFQM Excellence Model.
  • Improve performance: Improve your organization's performance, by identifying and addressing areas for improvement.
  • Enhance reputation: Enhance your organization's reputation, by demonstrating a commitment to excellence.
  • Increase employee engagement: Increase employee engagement, by establishing a culture of excellence.
  • Gain recognition: Gain recognition and certification, for your organization's excellence.
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