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EFQM Excellence Model and Self-Assessment Mastery

EFQM Excellence Model and Self-Assessment Mastery

$199.00
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EFQM Excellence Model and Self-Assessment Mastery Course Curriculum



Course Overview

This comprehensive course is designed to equip participants with the knowledge, skills, and expertise required to master the EFQM Excellence Model and Self-Assessment. Upon completion, participants will receive a certificate issued by The Art of Service.



Course Objectives

  • Understand the EFQM Excellence Model and its application
  • Learn how to conduct a self-assessment using the EFQM Excellence Model
  • Identify areas for improvement and develop strategies for excellence
  • Develop a comprehensive understanding of the EFQM Excellence Model criteria
  • Apply the EFQM Excellence Model to real-world scenarios


Course Outline

Module 1: Introduction to the EFQM Excellence Model

  • Overview of the EFQM Excellence Model
  • History and evolution of the EFQM Excellence Model
  • Key concepts and principles
  • Benefits of using the EFQM Excellence Model

Module 2: Understanding the EFQM Excellence Model Criteria

  • In-depth review of the EFQM Excellence Model criteria
  • Understanding the 5 Enablers and 4 Results criteria
  • Analyzing the criteria and sub-criteria
  • Practical examples and case studies

Module 3: Self-Assessment Fundamentals

  • Introduction to self-assessment
  • Benefits and challenges of self-assessment
  • Planning and preparation for self-assessment
  • Data collection and analysis

Module 4: Conducting a Self-Assessment using the EFQM Excellence Model

  • Step-by-step guide to conducting a self-assessment
  • Using the EFQM Excellence Model criteria to assess organizational performance
  • Identifying strengths and areas for improvement
  • Developing a self-assessment report

Module 5: Analyzing and Interpreting Self-Assessment Results

  • Understanding the results of a self-assessment
  • Identifying key findings and areas for improvement
  • Prioritizing areas for improvement
  • Developing a plan for improvement

Module 6: Developing Strategies for Excellence

  • Understanding the concept of excellence
  • Developing a strategy for achieving excellence
  • Identifying and prioritizing improvement opportunities
  • Creating a culture of excellence

Module 7: Implementing and Sustaining Excellence

  • Implementing improvement plans
  • Monitoring and evaluating progress
  • Sustaining a culture of excellence
  • Overcoming obstacles and challenges

Module 8: Best Practices and Case Studies

  • Real-world examples of EFQM Excellence Model implementation
  • Best practices in self-assessment and excellence
  • Lessons learned from successful organizations
  • Applying best practices to your organization

Module 9: Putting it all Together

  • Recap of key concepts and principles
  • Creating a personalized action plan
  • Next steps and ongoing support
  • Maintaining momentum and achieving excellence


Course Features

  • Interactive: Engaging multimedia content, including videos, images, and quizzes
  • Comprehensive: In-depth coverage of the EFQM Excellence Model and self-assessment
  • Personalized: Opportunities for personalized feedback and guidance
  • Up-to-date: Current and relevant content, reflecting the latest developments in the field
  • Practical: Real-world examples and case studies to illustrate key concepts
  • Expert instructors: Experienced instructors with expertise in the EFQM Excellence Model and self-assessment
  • Certification: Certificate issued by The Art of Service upon completion
  • Flexible learning: Self-paced learning with flexible access to course materials
  • User-friendly: Intuitive and easy-to-use course platform
  • Mobile-accessible: Access course materials on-the-go, using your mobile device
  • Community-driven: Opportunities for discussion and collaboration with peers
  • Actionable insights: Practical takeaways and recommendations for implementation
  • Hands-on projects: Opportunities to apply learning to real-world scenarios
  • Bite-sized lessons: Manageable chunks of content, making it easy to fit learning into your busy schedule
  • Lifetime access: Access to course materials for a lifetime
  • Gamification: Engaging and interactive elements to enhance the learning experience
  • Progress tracking: Ability to track your progress and stay motivated


Certificate of Completion

Upon completion of the course, participants will receive a certificate issued by The Art of Service, recognizing their achievement and expertise in the EFQM Excellence Model and Self-Assessment.

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