What does the EFQM Mastery course cover?
EFQM Mastery is covered here in 5 modules: Introduction to the EFQM Excellence Model: Key principles and concepts, Understanding the EFQM Criteria, Conducting a Self-Assessment: Preparing for a self-assessment and 2 more. The outline lists 25 specific topics, opening with Overview of the EFQM Excellence Model and closing with developing a culture of excellence.
How do you approach EFQM Mastery step by step?
The work is sequenced in 5 stages. It starts with Introduction to the EFQM Excellence Model: Key principles and concepts, moves through Understanding the EFQM Criteria and Conducting a Self-Assessment: Preparing for a self-assessment, and ends at Sustaining Excellence: Developing a culture of excellence, Maintaining momentum and enthusiasm.
What is in Module 1 of the EFQM Mastery course?
Module 1 is Introduction to the EFQM Excellence Model: Key principles and concepts. It works through Overview of the EFQM Excellence Model, history and development of the model, key principles and concepts and 1 more. It sets the vocabulary the remaining 4 modules build on.
How is the EFQM Mastery course delivered?
The EFQM Mastery course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the EFQM Mastery course cost?
The EFQM Mastery course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: EFQM - Complete Self-Assessment Guide, EFQM Model Complete Self-Assessment Guide, EFQM Excellence Model and Self-Assessment Mastery, EFQM Excellence Model Training for Organizational.
More answers: what you get with every course, refund policy, all help answers.
EFQM Mastery: A Step-by-Step Self-Assessment Guide
Course Overview
This comprehensive course is designed to provide participants with a thorough understanding of the EFQM Excellence Model and its application in real-world scenarios. Through interactive lessons, hands-on projects, and expert instruction, participants will gain the knowledge and skills necessary to conduct a self-assessment of their organization and develop a plan for improvement.Course Objectives
- Understand the principles and concepts of the EFQM Excellence Model
- Learn how to conduct a self-assessment of your organization using the EFQM Model
- Identify areas for improvement and develop a plan for implementation
- Gain practical experience through hands-on projects and case studies
- Receive a certificate upon completion, issued by The Art of Service
Course Outline
Module 1. Introduction to the EFQM Excellence Model: Key principles and concepts
- Overview of the EFQM Excellence Model
- History and development of the model
- Key principles and concepts
- Benefits of using the EFQM Model
Module 2: Understanding the EFQM Criteria
- Leadership
- Strategy
- People
- Partnerships and Resources
- Processes
- Customer Results
- People Results
- Society Results
- Key Results
Module 3. Conducting a Self-Assessment: Preparing for a self-assessment
- Preparing for a self-assessment
- Identifying strengths and weaknesses
- Assessing your organization's performance
- Developing a plan for improvement
Module 4. Implementing Improvement Initiatives: Developing a project plan
- Prioritizing improvement initiatives
- Developing a project plan
- Implementing and monitoring progress
- Evaluating the effectiveness of initiatives
Module 5. Sustaining Excellence: Developing a culture of excellence, Maintaining momentum and enthusiasm
- Maintaining momentum and enthusiasm
- Continuously monitoring and evaluating performance
- Identifying and addressing new challenges
- Developing a culture of excellence
Course Features
- Interactive and engaging: Participate in discussions, quizzes, and hands-on projects to reinforce learning
- Comprehensive and personalized: Receive tailored feedback and guidance from expert instructors
- Up-to-date and practical: Learn from real-world examples and case studies
- High-quality content: Access a wealth of resources, including videos, articles, and webinars
- Expert instructors: Learn from experienced professionals with extensive knowledge of the EFQM Model
- Certification: Receive a certificate upon completion, issued by The Art of Service
- Flexible learning: Access course materials at any time, from any device
- User-friendly: Navigate the course platform with ease, using our intuitive interface
- Mobile-accessible: Access course materials on-the-go, using your mobile device
- Community-driven: Connect with fellow participants and instructors through our online community
- Actionable insights: Apply learning to real-world scenarios, using our practical tools and templates
- Hands-on projects: Participate in projects and case studies to reinforce learning
- Bite-sized lessons: Learn in manageable chunks, using our bite-sized lesson format
- Lifetime access: Access course materials for life, with no additional fees
- Gamification: Engage with the course through our interactive gamification features
- Progress tracking: Monitor your progress, using our intuitive tracking system