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EFQM Self-Assessment Tool Mastery; A Step-by-Step Guide

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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EFQM Self-Assessment Tool Mastery: A Step-by-Step Guide



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to master the EFQM Self-Assessment Tool. Through interactive and engaging lessons, participants will gain a deep understanding of the EFQM model and its application in real-world scenarios.



Course Objectives

  • Understand the principles and framework of the EFQM model
  • Learn how to apply the EFQM Self-Assessment Tool in various contexts
  • Develop skills in identifying and addressing areas for improvement
  • Improve organizational performance and excellence


Course Outline

Module 1: Introduction to EFQM

  • Overview of the EFQM model
  • History and evolution of EFQM
  • Key principles and concepts
  • Benefits of using the EFQM model

Module 2: Understanding the EFQM Framework

  • Enablers and Results
  • Criteria and Sub-Criteria
  • RADAR logic
  • Scoring and evaluation

Module 3: EFQM Self-Assessment Tool

  • Overview of the Self-Assessment Tool
  • How to use the Tool
  • Understanding the scoring system
  • Interpreting results

Module 4: Identifying and Addressing Areas for Improvement

  • Identifying strengths and weaknesses
  • Prioritizing areas for improvement
  • Developing action plans
  • Implementing and monitoring improvements

Module 5: Real-World Applications and Case Studies

  • Examples of EFQM implementation in various industries
  • Success stories and best practices
  • Lessons learned and common pitfalls
  • Group discussions and activities

Module 6: Advanced Topics and Trends

  • Integrating EFQM with other management systems
  • Using technology to support EFQM implementation
  • Emerging trends and future directions
  • Expert panel discussion


Course Features

  • Interactive and Engaging: Participate in group discussions, activities, and hands-on projects
  • Comprehensive: Covering all aspects of the EFQM Self-Assessment Tool
  • Personalized: Receive feedback and guidance from expert instructors
  • Up-to-date: Stay current with the latest trends and best practices
  • Practical: Apply learning to real-world scenarios and case studies
  • Real-world applications: Learn from examples and success stories
  • High-quality content: Developed by expert instructors and practitioners
  • Expert instructors: Learn from experienced professionals
  • Certification: Receive a certificate upon completion issued by The Art of Service
  • Flexible learning: Access course materials at your own pace
  • User-friendly: Easy-to-use online platform
  • Mobile-accessible: Access course materials on-the-go
  • Community-driven: Connect with peers and instructors through online forums
  • Actionable insights: Take away practical knowledge and skills
  • Hands-on projects: Apply learning to real-world scenarios
  • Bite-sized lessons: Learn in manageable chunks
  • Lifetime access: Access course materials forever
  • Gamification: Engage in interactive activities and games
  • Progress tracking: Monitor your progress and stay on track


Certificate of Completion

Upon completing the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a testament to the participant's mastery of the EFQM Self-Assessment Tool and their commitment to excellence.

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