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HR Shared Service Centre; A Complete Guide

HR Shared Service Centre; A Complete Guide

$199.00
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Course access is prepared after purchase and delivered via email
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Self-paced • Lifetime updates
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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HR Shared Service Centre: A Complete Guide



Course Overview

Welcome to HR Shared Service Centre: A Complete Guide, an extensive and detailed course that will equip you with the knowledge and skills necessary to successfully implement and manage an HR Shared Service Centre. This course is designed to provide you with a comprehensive understanding of the HR Shared Service Centre model, its benefits, and its implementation process.



Course Objectives

  • Understand the concept of HR Shared Service Centre and its benefits
  • Learn how to design and implement an HR Shared Service Centre
  • Understand the role of technology in HR Shared Service Centre
  • Learn how to measure the success of an HR Shared Service Centre
  • Understand the importance of change management in HR Shared Service Centre implementation


Course Outline

Module 1: Introduction to HR Shared Service Centre

  • Defining HR Shared Service Centre
  • Benefits of HR Shared Service Centre
  • History and evolution of HR Shared Service Centre
  • Types of HR Shared Service Centre models

Module 2: Designing an HR Shared Service Centre

  • Understanding the business case for HR Shared Service Centre
  • Defining the scope and objectives of HR Shared Service Centre
  • Designing the HR Shared Service Centre structure
  • Developing an HR Shared Service Centre implementation plan

Module 3: Implementing an HR Shared Service Centre

  • Establishing an HR Shared Service Centre project team
  • Developing an HR Shared Service Centre project plan
  • Implementing HR Shared Service Centre technology
  • Developing HR Shared Service Centre processes and procedures

Module 4: Technology in HR Shared Service Centre

  • Overview of HR Shared Service Centre technology
  • Types of HR Shared Service Centre technology
  • Implementing HR Shared Service Centre technology
  • Integrating HR Shared Service Centre technology with existing systems

Module 5: Measuring the Success of an HR Shared Service Centre

  • Defining HR Shared Service Centre metrics and benchmarks
  • Developing an HR Shared Service Centre dashboard
  • Measuring HR Shared Service Centre performance
  • Using data to improve HR Shared Service Centre operations

Module 6: Change Management in HR Shared Service Centre Implementation

  • Understanding the importance of change management in HR Shared Service Centre implementation
  • Developing a change management plan for HR Shared Service Centre implementation
  • Communicating change to stakeholders
  • Managing resistance to change

Module 7: HR Shared Service Centre Governance and Compliance

  • Understanding HR Shared Service Centre governance and compliance requirements
  • Developing an HR Shared Service Centre governance structure
  • Ensuring HR Shared Service Centre compliance with laws and regulations
  • Managing HR Shared Service Centre risk

Module 8: HR Shared Service Centre Employee Engagement and Communication

  • Understanding the importance of employee engagement and communication in HR Shared Service Centre
  • Developing an HR Shared Service Centre employee engagement and communication plan
  • Communicating with employees and stakeholders
  • Measuring employee engagement and communication effectiveness

Module 9: HR Shared Service Centre Continuous Improvement

  • Understanding the importance of continuous improvement in HR Shared Service Centre
  • Developing an HR Shared Service Centre continuous improvement plan
  • Identifying areas for improvement
  • Implementing changes and measuring results

Module 10: HR Shared Service Centre Certification and Accreditation

  • Understanding HR Shared Service Centre certification and accreditation requirements
  • Preparing for HR Shared Service Centre certification and accreditation
  • Maintaining HR Shared Service Centre certification and accreditation
  • Benefits of HR Shared Service Centre certification and accreditation


Certificate of Completion

Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date course materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking features
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