HR Shared Service Centre Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical HR Shared Service Centre Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any HR Shared Service Centre related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated HR Shared Service Centre specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the HR Shared Service Centre Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 994 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which HR Shared Service Centre improvements can be made.

Examples; 10 of the 994 standard requirements:

  1. Will many corporate services and transactional services effectively cease to be public services because some will be bought off the shelf from private suppliers like other goods and services?

  2. Are all key partnerships and shared services formally identified and are there consistent and common approaches to managing risks with partners, which cut across organization boundaries?

  3. Are the problems with outsourcing mainly confined to handling the relationship with contractors, or do you also have concerns about whether outsourcing itself is inappropriate?

  4. How do you discover services and gain the trust that you need to reuse shared services to accelerate development and delivery of your business-driven composite application?

  5. Do you view shared services as a cost-cutting tool or as a strategy for organizational growth, profitability, longevity, consistency and a stronger future market position?

  6. How much offshoring/nearshoring do you currently use to service your business and IT operations, whether with an outsourcing provider or within your own shared services?

  7. Is there a senior level person responsible for customer diversity and inclusion, and are insights shared between the customer and employee diversity and inclusion lead?

  8. What are the challenges of managing performance to drive run cost efficiencies and prioritize project spend for service improvement, including the trade-offs required?

  9. Are there any new services or fully effective substitute services which could be considered to be in the same market as that within which FTM services are provided?

  10. Does your position on what is shared/business unit level need revisiting, either in terms of commodity shared services or centres of excellence and innovation?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the HR Shared Service Centre book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your HR Shared Service Centre self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the HR Shared Service Centre Self-Assessment and Scorecard you will develop a clear picture of which HR Shared Service Centre areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough HR Shared Service Centre Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage HR Shared Service Centre projects with the 62 implementation resources:

  • 62 step-by-step HR Shared Service Centre Project Management Form Templates covering over 1500 HR Shared Service Centre project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Scope Management Plan: Has allowance been made for vacations, holidays, training (learning time for each team member), staff promotions & staff turnovers?

  2. Procurement Management Plan: Are meeting objectives identified for each meeting?

  3. Executing Process Group: Does the HR Shared Service Centre project team have enough people to execute the HR Shared Service Centre project plan?

  4. Team Member Performance Assessment: To what degree do team members feel that the purpose of the team is important, if not exciting?

  5. Activity Duration Estimates: Do procedures exist that identify when and how human resources are introduced and removed from the HR Shared Service Centre project?

  6. Procurement Audit: Is it clear which procurement procedure your organization has opted for?

  7. Scope Management Plan: Does the business case include how the HR Shared Service Centre project aligns with your organizations strategic goals & objectives?

  8. Procurement Audit: Where required, did candidates give evidence of complying with required environmental management standards?

  9. Source Selection Criteria: What evidence should be provided regarding proposal evaluations?

  10. Scope Management Plan: Are alternatives safe, functional, constructible, economical, reasonable and sustainable?

 
Step-by-step and complete HR Shared Service Centre Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 HR Shared Service Centre project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 HR Shared Service Centre project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 HR Shared Service Centre project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 HR Shared Service Centre project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 HR Shared Service Centre project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 HR Shared Service Centre project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any HR Shared Service Centre project with this in-depth HR Shared Service Centre Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose HR Shared Service Centre projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in HR Shared Service Centre and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make HR Shared Service Centre investments work better.

This HR Shared Service Centre All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.