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HR Shared Service Centre Implementation and Optimization

HR Shared Service Centre Implementation and Optimization

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
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30-day money-back guarantee — no questions asked
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Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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What does the HR Shared Service Centre Implementation and Optimization course cover?

HR Shared Service Centre Implementation and Optimization is covered here in 10 modules: Introduction to HR Shared Service Centres: Benefits of HR SSCs, Key components of an HR SSC, Designing an HR Shared Service Centre: Developing a business case for your HR SSC, Implementing an HR Shared Service Centre: Testing and quality assurance and 7 more.

How do you approach HR Shared Service Centre Implementation and Optimization step by step?

The work is sequenced in 10 stages. It starts with Introduction to HR Shared Service Centres: Benefits of HR SSCs, Key components of an HR SSC, moves through Designing an HR Shared Service Centre: Developing a business case for your HR SSC and Implementing an HR Shared Service Centre: Testing and quality assurance, and ends at Future of HR Shared Service Centres:.

What is in Module 1 of the HR Shared Service Centre Implementation and Optimization course?

Module 1 is Introduction to HR Shared Service Centres: Benefits of HR SSCs, Key components of an HR SSC. It works through Defining HR Shared Service Centres, Benefits of HR SSCs, key components of an HR SSC and 1 more. It sets the vocabulary the remaining 9 modules build on.

How is the HR Shared Service Centre Implementation and Optimization course delivered?

The HR Shared Service Centre Implementation and Optimization course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.

How much does the HR Shared Service Centre Implementation and Optimization course cost?

The HR Shared Service Centre Implementation and Optimization course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.

Closely related courses: Shared Services Centre Toolkit, HR Shared Service Centre Toolkit, HR Shared Service Centre Tools Toolkit, HR Shared Service Centre.

More answers: what you get with every course, refund policy, all help answers.

HR Shared Service Centre Implementation and Optimization Course Curriculum



Course Overview

This comprehensive course is designed to equip HR professionals with the knowledge and skills needed to implement and optimize HR Shared Service Centres (SSCs). Participants will learn how to design, implement, and manage an HR SSC that meets the needs of their organization, and receive a certificate upon completion issued by The Art of Service.



Course Objectives

  • Understand the concept and benefits of HR Shared Service Centres
  • Learn how to design and implement an HR SSC that meets the needs of their organization
  • Develop the skills needed to manage and optimize an HR SSC
  • Understand how to measure the effectiveness of an HR SSC
  • Learn how to overcome common challenges and obstacles in implementing and managing an HR SSC


Course Outline

Module 1. Introduction to HR Shared Service Centres: Benefits of HR SSCs, Key components of an HR SSC

  • Defining HR Shared Service Centres
  • Benefits of HR SSCs
  • Key components of an HR SSC
  • Case studies of successful HR SSC implementations

Module 2. Designing an HR Shared Service Centre: Developing a business case for your HR SSC

  • Understanding the needs of your organization
  • Defining the scope and objectives of your HR SSC
  • Designing the structure and governance of your HR SSC
  • Developing a business case for your HR SSC

Module 3. Implementing an HR Shared Service Centre: Testing and quality assurance

  • Developing a project plan for implementation
  • Establishing a project team and stakeholders
  • Managing change and communication during implementation
  • Testing and quality assurance

Module 4. Managing and Optimizing an HR Shared Service Centre: Developing a continuous improvement plan

  • Defining key performance indicators (KPIs) for your HR SSC
  • Developing a continuous improvement plan
  • Managing and developing your HR SSC team
  • Overcoming common challenges and obstacles

Module 5: Measuring the Effectiveness of an HR Shared Service Centre

  • Defining metrics and benchmarks for success
  • Developing a dashboard for monitoring and reporting
  • Conducting regular reviews and assessments
  • Using data to drive decision-making and improvement

Module 6. Technology and Systems for HR Shared Service Centres: Ensuring data security and integrity

  • Overview of HR systems and technologies
  • Selecting and implementing HR systems and technologies
  • Integrating HR systems and technologies with other business systems
  • Ensuring data security and integrity

Module 7. Employee Experience and Engagement: Understanding the importance of

  • Understanding the importance of employee experience and engagement
  • Designing and delivering employee-centric HR services
  • Measuring and improving employee satisfaction and engagement
  • Developing a culture of continuous feedback and improvement

Module 8. Change Management and Communication: Managing resistance to change

  • Understanding the importance of change management and communication
  • Developing a change management plan
  • Communicating effectively with stakeholders
  • Managing resistance to change

Module 9. Governance and Compliance: Managing risk and audit, Understanding the importance of

  • Understanding the importance of governance and compliance
  • Developing a governance framework for your HR SSC
  • Ensuring compliance with laws and regulations
  • Managing risk and audit
  • Trends and future directions for HR SSCs
  • Impact of technology and digital transformation on HR SSCs
  • Developing a strategic plan for your HR SSC
  • Creating a culture of innovation and continuous improvement


Certificate and Assessment

Participants will receive a certificate upon completion of the course, issued by The Art of Service. The course includes a comprehensive assessment to ensure participants have achieved the learning objectives.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certificate upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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