What does the Shared Services Center Implementation course cover?
Shared Services Center Implementation is covered here in 10 modules: Introduction to Shared Services Centers: Types of SSCs, Benefits of SSCs, Planning and Designing an SSC: Conducting a feasibility study, Developing an SSC business case, SSC Implementation: Developing an plan, Setting up SSC operations and 7 more.
How do you approach Shared Services Center Implementation step by step?
The work is sequenced in 10 stages. It starts with Introduction to Shared Services Centers: Types of SSCs, Benefits of SSCs, moves through Planning and Designing an SSC: Conducting a feasibility study, Developing an SSC business case and SSC Implementation: Developing an plan, Setting up SSC operations, and ends at SSC Certification and Accreditation.
What is in Module 1 of the Shared Services Center Implementation course?
Module 1 is Introduction to Shared Services Centers: Types of SSCs, Benefits of SSCs. It works through Defining Shared Services Centers, Benefits of SSCs, Types of SSCs and 1 more. It sets the vocabulary the remaining 9 modules build on.
How is the Shared Services Center Implementation course delivered?
The Shared Services Center Implementation course is fully self-paced with immediate online access after enrolment. Access does not expire and future updates are included at no cost. It can be taken on any device, and a certificate of completion is issued by The Art of Service when you finish.
How much does the Shared Services Center Implementation course cost?
The Shared Services Center Implementation course is $199 as a one time payment. There is no subscription, no per seat licence and no hidden fee. Enrolment carries a 30 day satisfied or refunded guarantee, so it can be assessed in full before you commit.
Closely related courses: Shared Service Center Implementation, HR Shared Service Center Implementation, Building and Optimizing HR Shared Service Centers, Implementing and Optimizing HR Shared Service Centers.
More answers: what you get with every course, refund policy, all help answers.
Mastering Shared Services Center Implementation: A Step-by-Step Guide
Course Overview
This comprehensive course is designed to equip participants with the knowledge and skills necessary to successfully implement a Shared Services Center (SSC). Through interactive and engaging content, participants will learn the step-by-step process of establishing an SSC, from planning and design to implementation and optimization.Course Objectives
- Understand the fundamentals of Shared Services Centers and their benefits
- Learn the step-by-step process of implementing an SSC
- Develop skills in planning, designing, and optimizing an SSC
- Apply best practices and real-world examples to SSC implementation
- Receive a certificate upon completion, issued by The Art of Service
Course Outline
Module 1. Introduction to Shared Services Centers: Types of SSCs, Benefits of SSCs
- Defining Shared Services Centers
- Benefits of SSCs
- Types of SSCs
- SSC implementation challenges
Module 2. Planning and Designing an SSC: Conducting a feasibility study, Developing an SSC business case
- Conducting a feasibility study
- Defining SSC scope and objectives
- Designing the SSC organizational structure
- Developing an SSC business case
Module 3. SSC Implementation: Developing an plan, Setting up SSC operations
- Establishing the SSC project team
- Developing an SSC implementation plan
- Setting up SSC operations
- Transferring services to the SSC
Module 4. SSC Optimization: Identifying areas for improvement, Implementing process improvements
- Monitoring and evaluating SSC performance
- Identifying areas for improvement
- Implementing process improvements
- Continuously optimizing SSC operations
Module 5. Change Management and Communication: Managing resistance to change
- Developing a change management plan
- Communicating SSC changes to stakeholders
- Managing resistance to change
- Building a culture of continuous improvement
Module 6. SSC Governance and Risk Management: Identifying and mitigating SSC risks
- Establishing SSC governance structures
- Defining SSC roles and responsibilities
- Identifying and mitigating SSC risks
- Developing an SSC risk management plan
Module 7. SSC Technology and Infrastructure: Managing SSC IT operations
- Designing the SSC technology infrastructure
- Selecting SSC software and systems
- Implementing SSC technology solutions
- Managing SSC IT operations
Module 8. SSC Performance Measurement and Reporting: Developing SSC performance metrics
- Developing SSC performance metrics
- Establishing SSC reporting requirements
- Creating SSC dashboards and scorecards
- Analyzing and interpreting SSC performance data
Module 9. SSC Continuous Improvement: Identifying areas for improvement
- Embedding a culture of continuous improvement
- Identifying areas for improvement
- Developing and implementing process improvements
- Monitoring and evaluating improvement initiatives
Module 10: SSC Certification and Accreditation
- Understanding SSC certification and accreditation options
- Preparing for SSC certification and accreditation
- Maintaining SSC certification and accreditation
- Continuously improving SSC operations
Course Features
- Interactive and engaging content
- Comprehensive and up-to-date materials
- Personalized learning experience
- Expert instructors with real-world experience
- Certificate upon completion, issued by The Art of Service
- Flexible learning options
- User-friendly and mobile-accessible platform
- Community-driven discussion forums
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking