Service Partnerships Toolkit

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Devise Service Partnerships: leverage statistical, econometric, stochastic, Operations Research, Predictive Modeling, simulation, optimization (linear, mixed integer, constraint programming), and/or Machine Learning analytics techniques.

More Uses of the Service Partnerships Toolkit:

  • Manage internal IT communications and activities, keeping all stakeholders updated with clear and timely communication.

  • Ensure you compile; build internal relationships, assessing the capabilities of suppliers and Service Providers, shifting spend to better performing entities and driving Continuous Improvement.

  • Drive Service Partnerships: work closely with service Operations Management to ensure alignment against customer objectives and needs.

  • Ensure you pilot; lead Focus Groups with frontline employees to Identify Opportunities For Improvement and assess impact of service excellence initiatives.

  • Govern Service Partnerships: advocate for modern engineering Best Practices conduct effective code and architecture review, ensuring security, scalability and resilience, from the end system, product, service or module.

  • Develop service operations team to deliver high value add services and solutions that meet the defined profitability and Customer Satisfaction levels of the business.

  • Secure that your organization keys to the process are facilitating communication between necessary departments and personnel for an efficient transfer of information allowing for immediate production success, timely production to service customer needs, and limiting cost of variance.

  • Interact with other IT support teams, business areas and third parties in the investigation, resolution and escalation of problems and incidents, ensuring that Service Level Agreement (SLA) targets for application availability are maintained.

  • Collaborate collaborate closely with DevOps Engineering teams to form a continual feedback loop that feeds into service improvement plans to raise the maturity level of each service.

  • Ensure service reports are produced for each Customer Service and breaches of SLA targets are highlighted, investigated and actions taken to prevent recurrence.

  • Ensure proper deployment, management, support, and training of existing and new O365 service offerings.

  • Outbound coordination to clients Service Providers and possible follow up calls for clarification and/or additional calls for secondary services.

  • Ensure your organization develops standards, guidelines, processes and expertise to consistently address recurring strategic enterprise Master Data issues Maintains business ready data in the Enterprise Systems and complies with Service Level Agreements as defined in the team workflow.

  • Be able to fully comprehend the scope of commercial opportunities and support new installations and critical equipment trials by assigning optimal resources and deploying effective action plans.

  • Steer Service Partnerships: track and measure results monthly and quarterly through solid understanding and reporting of billings, end points, partners and growth potential.

  • Confirm your organization ensures your organizations cybersecurity strategy is enforced through proper scoping of requirements, System Design, production implementation, Incident Response and adherence to security requirements.

  • Ensure compliance with already implemented Network Architecture and solutions.

  • Make sure that your strategy evaluates and recommends capital equipment and other significant enhancements to systems, processes, policies, and procedures to improve Operational Efficiency, accuracy, and Customer Service levels.

  • Devise Service Partnerships: service and maintain Software Applications for other departments in expected turn around times with a sense of urgency.

  • Systematize Service Partnerships: plan and manage support for Service Asset and Configuration Management (sacm) tools and processes.

  • Ensure optimum operational performance and efficient utilization of manufacturing assets, considering total delivered cost, quality, safety and service through lean mindset.

  • Orchestrate Service Partnerships: monitor IT Service Desk activity (phone calls, ticket activity) and conduct ongoing Process Improvement to improve Customer Service.

  • Make sure that your venture coordinates appropriate staffing allocation and availability of Call Center staff in order to achieve service level objectives.

  • Ensure you guide; lead the implementation of operational strategies and policies to forecast needs, develop Service Level Agreements and provide operational oversight.

  • Initiate Service Partnerships: additional accountability for one or more core technology components from development and delivery perspective.

  • Organize Service Partnerships: track service center expenditures through purchase orders, accruals and payment (ensure proper / timely cost recognition).

  • Control Service Partnerships: Platform As A Service software (Cloud Foundry).

  • Organize Service Partnerships: safety and Customer Service oriented.

  • Qualify and close new sales from opportunities received through inbound calls, leads generated based on web marketing initiatives, and execute focused outbound campaigns in your territory.

  • Ensure that an overall approach for service validation is defined at the outset of all solution delivery projects.

  • By investing heavily in technology and talent, you provide your customers and internal stockholders ON Demand data that is reliable and accurate leading to mutually beneficial partnerships and profitable shareholder returns for you and your customers.

  • Develop and enhance databases, and financial and Asset Management models, to reinforce Data Integration and analytics activities.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Partnerships Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Partnerships related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Partnerships specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Partnerships Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Partnerships improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What would have to be true for the option on the table to be the best possible choice?

  2. Who, on the executive team or the board, has spoken to a customer recently?

  3. What are your key Service Partnerships indicators that you will measure, analyze and track?

  4. What are the challenges?

  5. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

  6. Do you have the right people on the bus?

  7. Are you able to realize any cost savings?

  8. What is your cost benefit analysis?

  9. What is the total fixed cost?

  10. What resources go in to get the desired output?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Partnerships book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Partnerships self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Partnerships Self-Assessment and Scorecard you will develop a clear picture of which Service Partnerships areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Partnerships Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Partnerships projects with the 62 implementation resources:

  • 62 step-by-step Service Partnerships Project Management Form Templates covering over 1500 Service Partnerships project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Partnerships project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Partnerships Project Team have enough people to execute the Service Partnerships project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Partnerships project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Partnerships Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:

  • 2.1 Service Partnerships Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service Partnerships project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service Partnerships project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Partnerships project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Partnerships project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Partnerships project with this in-depth Service Partnerships Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Partnerships projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Partnerships and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Partnerships investments work better.

This Service Partnerships All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.