Agile Mindset Critical Capabilities

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Look inside the Kanban:


Lead and supervise staff responsible for the implementation of Safety Management Systems (SMS), including development of the SMS; monitor implementation activities, ensure effectiveness of safety communications, ensure documentation, such as policies, procedures, and checklists, used in the quality assurance and program support group are up to date, spearhead change management operations, and champion continuous improvement.  


Benefits of the Agile Mindset Kanban 

620 Ready to use prioritized Agile Mindset requirements, to:

  • Bring processes to life and create a service based architecture that not only maintains the current business practices and also allows for agile change and transformation.
  • Know how much time each team member has to work on projects.
  • Gather more useful and insightful risk information (incidents, losses, spending, etc.) to provide a sufficient data foundation for risk and incentive modeling.
  • Use the data you have collected to make a prediction or answer a question.
  • Manage traditional senior management styles when implementing an Agile software development approach.
  • Address growing demand and expectations from business leaders to use IT not just an enabler, and to provide faster, smarter, and more agile solutions, which help.
  • Assess the change that has occurred and make adjustments to maximize effectiveness.
  • Build an Agile IT infrastructure that will enable business change.
  • Seamlessly incorporate project risk management in an effective way for your projects.
  • Communicate the importance of projects, some of which may not have obvious business benefits.



The Art of Service has identified and prioritized 620 Agile Mindset critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Agile Mindset roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 620 Agile Mindset critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Agile Mindset critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Agile Mindset Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Agile Mindset Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



You're in good company. Join:

Trusted by: Agilence, AgilePoint, Inc., CAPCO, Capital One - US, UST Global, Agile Defense, Inc., Northrop Grumman, Agilent Technologies, Inc., Edward Jones, DTCC, ALSAC/St. Jude Children's Research Hospital, KBI Biopharma, Akraya Inc., Citi, UnitedHealth Group, IBM, Medtronic, LOCKHEED MARTIN CORPORATION, PNC Financial Services Group, Molson Coors, Renton Technical College, Aegon, S4 Inc., Bridgestone Americas Tire Operations, Good Shepherd Rehabilitation, Carnival Cruise Line, Doximity, CBS, Verizon, Acuity International, Siemens, InVeris Training Solutions, King County, Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications, BSI, Omnex PlanTech, Tesla, NC State University, General Dynamics Information Technology, Sandvik, ABB, National Oilwell Varco, Messina Group Consulting, Boston Scientific Corporation, Bell Textron Inc., Aptiv, Lear Corporation, Vitesco Technologies, NTN Bearing Corporation of America, JM Huber Corporation, Croda Inc, Honeywell, Sense Photonics, Millipore Sigma, Assurant, Nordex SE, Lumentum Operations LLC, BuroHappold Engineering, Knorr-Bremse North America, Magna International Inc., Infineon Technologies, Freudenberg Medical LLC, BAXTER, Fox Corporation, Freeport McMoRan, Hitachi Energy, Quadient, Ecolab, Philips, Communications & Power Industries, Moses Lake Industries, Schneider Electric, MacLean-Fogg, Assystem, Hubbell Incorporated, Intelex Technologies, Asurion, DRÄXLMAIER Group, Cleveland-Cliffs, Edwards Vacuum, LLC, Schweitzer Engineering Laboratories, Intertek, Mazda Toyota Manufacturing, U.S.A., Danfoss, AMG Vanadium, Sheakley Group, Inc, Sonae Sierra, Smart Modular Technologies, Inc., AO Smith, City Experiences, Dana Incorporated, Fresenius Kabi, Hamilton Associates Inc, Hiab


89 Reviews

  • 5
    Construct an agile procurement model that allows you to access the talent you need, with the capabilities/knowledge/ experience you need, when you need it.

    Posted by Elena C. on 24th Oct 2021

    Elena C., Director of IT Applications

  • 5
    Build a platform in a progressive, agile and iterative manner to handle future developments in business models.

    Posted by Blake W. on 17th Oct 2021

    Blake W., Sys Engineer HOURLY

  • 5
    Really be sure that the supplier is to be trusted and is able to deliver according to the scope, price and timeframe stipulated.

    Posted by Mark W. on 12th Oct 2021

    Mark W., Logistics Specialist

  • 5
    Effectively lead and manage high performing Agile teams with skilled team members in the midst of high pressure deadlines, demanding customers and ever-changing business conditions.

    Posted by Andrea T. on 8th Oct 2021

    Andrea T., Sales and Application Support

  • 5
    Work much more in agile ways, you know more experience, so all of those are new techniques and they are really more new mindsets that you need to embed.

    Posted by Maurice P. on 7th Oct 2021

    Maurice P., Learning Products Program Manager

  • 5
    Fix actual and perceived problems uncovered in ethnographic investigations of Agile software development teams.

    Posted by Cody Y. on 5th Oct 2021

    Cody Y., Environmental Health and Safety Manager

  • 4
    Manage the new pressure points of modern application delivery to ensure you can achieve the necessary speed and quality required.

    Posted by Kimberly J. on 5th Oct 2021

    Kimberly J., IT PMO Manager and Agile Coach

  • 4
    Break out and get to a position where your End-User Computing is flexible, Agile and able to respond to the demands of the business.

    Posted by Kathleen C. on 5th Oct 2021

    Kathleen C., ISO Lead Auditor

  • 5
    Gather more useful and insightful risk information (incidents, losses, spending, etc.) to provide a sufficient data foundation for risk and incentive modeling.

    Posted by Matthew H. on 5th Oct 2021

    Matthew H., Global CRM Data and Integration Architect Lead