Business Intelligence Critical Capabilities

Was: $249.00
Now: $149.00
Adding to cart… The item has been added

Look inside the Kanban:


Guarantee your group delivers in-depth digital marketing/web analytics and insights, using advanced quantitative and scientific approaches to business analysis related to performance marketing, in support of the organizations (internal) customer engagement strategies including digital intelligence for channels such as Search, E-mail, Display, Social Media, and Mobile leveraging web analytics, big data, business intelligence, data visualization, and other capabilities to drive optimization efforts.  


Benefits of the Business Intelligence Kanban 

1993 Ready to use prioritized Business Intelligence requirements, to:

  • Does your organization have effective processes to prevent incorrect data from the perspectives of data accuracy and completeness in business intelligence systems?
  • How does the integration process of business intelligence and knowledge management systems occur to support the information integration system and decision making processes of your organization?
  • Do you have the data sources and business intelligence needed to help sales and marketing segment the right prospects?
  • What does your organizations typical data warehouse and Business Intelligence organizational structure look like?
  • Are there any desktop Business Intelligence tools in use for data analytics?
  • Are you able to use your Business Intelligence tools to data mine the AIOps repository?
  • Does your organization make use of Business Intelligence and analytics to drive innovation?
  • Are business intelligence solutions starting to include social media data and analytics features?
  • Does your organization have a dedicated Business Intelligence or Analytics office or staff?
  • Does your organization use Business Intelligence system to support your business?



The Art of Service has identified and prioritized 1993 Business Intelligence critical capabilities and use cases to assess and use. Leaders can select those results that best align with their business needs before implementing a solution.

The Art of Service's Critical Capabilities evaluates and prioritizes hundreds of results to help with the outcome selection process.

This Critical Capabilities Kanban will enable leaders to shortlist hundreds of appropriate results fast, because they are uniquely ready-to-use prioritized, starting with the 'Must Have' category; the most urgent and critical priorities.

This Kanban will help you plan and manage your Business Intelligence roadmap.

  • Transform the data into actionable views for your organization: business data changes, so how you view it should be flexible. Create the perfect view that's right for you.

  • Put your workflows on autopilot: Help your team go faster and focus on what matters by automating your processes. Upload and use the Kanban with your favorite apps and services like Asana, Airtable, Basecamp,, Atlassian, Trello etc.

  • Knock down data silos: Align your teams around a single source of truth with real-time data from different sources. Point. Click. Stay in Sync.

  • Use it's flexible reporting for your unique use case: Whether you're "no-code" or you "know-code", the Kanban is the foundational tool to show what you want to who needs to see it. 


Included in your instant download purchase are the following digital products:

As seen in the Kanban above, the complete 1993 Business Intelligence critical capabilities and use cases, their prioritization, workflows, tagging and questions.


The download is available as an easy to re-use Excel format, which you can use as is, or import in any management tool of your choice, like, Atlassian, Smartsheet, Power BI, Asana, Airtable etc.


Also included is the Business Intelligence critical capabilities Book in PDF format covering all the criteria including ideas for (potential) roles to assign the criteria to. Table of contents:

About The Art of Service 

Business Intelligence Critical Capabilities, Meaningful Metrics And Their Prioritization 


Prioritization Of Requirements 

The Prioritization Categories Are: 

  • Must Have 
  • Should Have 
  • Ought to Have 
  • Might Have 
  • Could Have 

Use In New Product/Service/Process Development  


The Critical Business Intelligence Capabilities And Their Priorities: 

  • Priority - Must Have # 
  • Priority - Should Have #
  • Priority - Ought to Have # 
  • Priority - Might Have # 
  • Priority - Could Have # 



You're in good company. Join:

Trusted by: Berkeley College, Mead & Hunt, Penn State University, Interos, Inc., Deloitte, CapB InfoteK, The Travelers Companies, Inc., IBM, Microsoft, Intel, Schneider Electric, SPINS, Embark Trucks, Mayo Clinic, Wiley, Adient, Quadient, Bosch Group, Cigna, Blue Cross & Blue Shield of Rhode Island, Ford Motor Company, Toshiba Global Commerce Solutions, Inc., FIS Global, Guidehouse, Entegra Systems, DataKind, MasterCard, Choice Hotels, Cambia Health Solutions, Disney Media & Entertainment Distribution, FREEDOM CONSULTING GROUP, Centers for Disease Control and Prevention, Cognosante, LLC, Raytheon Intelligence & Space, ACI Learning Inc, KPMG, McKinsey & Company, Johnson & Johnson Family of Companies, Volvo Group, Fayetteville Technical Community College (E), LifeMine, Amazon Web Services, Inc., Salesforce, AT&T, Bravent, Cambium Learning Group, KANTAR, Bon Secours Mercy Health, Tellic LLC, Kroll, Liberty Mutual Insurance, Novavax, Inc., MyFitnessPal, ON24,, One Concern, National Security Agency, Amobee, INTELLECTYX DATA SCIENCE INDIA, DataLink Fund Solutions, State Street, Keewi, Netflix, DATACLOUD, Central Intelligence Agency, Services LLC, Intelerad, The Intellekt Group, Service Master, American Family Insurance, FS-ISAC, TA Digital, Gro Intelligence Careers, Homeland Security and Emergency Services, Division of, IntelliGenesis, LLC, ‚ÄãMarkesman Group, OPS Consulting, LLC, Huntington Ingalls Industries Inc., WOOD Consulting Services, PAE, McDonald's Corporate, Rocky Mountain Institute, Northrop Grumman, Major League Baseball, PRICE WATERHOUSE COOPERS, Booz Allen Hamilton, PepsiCo, Foot Locker, Home Depot / THD, Tanium, Gallagher, Honeywell, Abbott Laboratories, Goldman Sachs, Fiserv, Inc., Workato, Levi Strauss & Co., Altair Engineering, Beyondsoft Consulting, ESRI, Inc., Accenture, Raytheon Missiles & Defense, OnlineMedEd, Ainstein AI, Stefanini, Inc, Fathom Radiant, Pegasystems, Medtronic, Cisco Systems, Allegient Defense Inc., NICE CXone, US Social Security Administration, Kebotix, EY, Micron Technology, PPL Corporation, Modern Hire, Inc, General Dynamics Mission Systems, Inc, Bainbridge, Inc., US Drug Enforcement Administration, SAIC, Babylon Health, Covetrus, North America, MIT, APL Logistics, AstraZeneca, Vivonics, Inc., Otsuka, Foresight Mental Health, Dow, UnitedHealth Group, Oxford Medical Simulation, Archer Daniels Midland Company, Intrado, Special Olympics International, Runway AI, VieCure, Conifer Health Solutions, OSIsoft, Buoy Health, BASF, TalkingPoints, Starkey Hearing Technologies, FICO, The Ohio State University, Ipsos North America, Trinity Global Consulting, US National Defense University, Automation Anywhere, New Jersey Courts, Motorola Solutions, Signifyd, Delta, iRhythm Technologies, AF Research Labs, LivePerson, SUSE, Emplifi, UCLA, Aveva, Viome, Quinyx, Lenovo, Navitus Health Solutions / Lumicera Health Services, Tenet Headquarters, Idiomatic, HCA Healthcare, Maden Technologies, REDICA Systems, SymphonyRM, Ansafone Contact Centers LLC, Apkudo, Inc., Slalom Consulting, Argonne National Laboratory, Collins Aerospace, UST Global, Presagis, U.S. Bank, PreciTaste, Sitel, Cytokinetics, Argo AI, Catholic Health Services of Long Island, Benefitfocus, Nationwide, United States Senate, Walmart, Recruitology, Perficient, Inc, Kitware, New Mexico State University, TTEC, GE Healthcare, Granicus Inc., Outcomes4me, Capital One, Baker Hughes, The Rector & Visitors of the University of Virginia, Siemens Healthineers, University of Minnesota, Facebook, BlueRiSC, Dell Technologies, IRL, AI Fund, Qventus, Endeavour Partners, CSAA Insurance Group, a AAA Insurer, 3M, Biz2Credit Inc, The University of Chicago, Axis Tech Inc, RTI International, MathWorks, Corning, CVS Health, Citi, Apexon, INKY Technology Corporation, Talkdesk, Spiro, Oak Ridge National Laboratory, Embodied Inc., 6 River Systems, Groq, St Edwards University, Siemens, Checkr, Seagen, NC State University, Toyota, LOCKHEED MARTIN CORPORATION, Southern Methodist University, Weather Gage Technologies, TARGET, The Joint Commission, DAI, MRI Software, Kaplan, GE Corporate, Bayer, NVIDIA, Charles River Analytics, State Farm, Infosys Limited, Best Buy, Purdue University, HubSpot, University of Florida, Experian, US Federal Aviation Administration, Penguin Random House LLC, Bloomberg, NATIONAL GRID CO USA (NE POWER), Recorded Future, CrowdStrike, RWJBarnabas Health, Splunk, Wipro Limited, ADP, Remedy Intelligent Staffing, Hertz, Intelsat, Cardinal Health, Inteleos Inc, International Forest Products Llc, TikTok, Jacobs, U.S. Marine Corps, Smartronix, Proofpoint, U.S. Postal Service, IronNet, MassMutual, Information and Infrastructure Technologies, U.S. Army Intelligence and Security Command, US Department of Homeland Security - Agency Wide, U.S. Coast Guard, US DHS Headquarters, Charles Schwab, Secure Network Technologies, Ferris State University, University of North Texas, Exact Sciences Corporation, Baptist Health System KY & IN, Salient CRGT, Inc, Wayfair, Capital One - US, Wintec Arrowmaker, Inc, Intelligent Technologies, Morgan Stanley, Insider Intelligence, Robert Half, General Dynamics Information Technology, Constellation West, Allegion, Sandvik, Staff Boom, Seismic, Cielo Talent, LabConnect, LLC, Marriott International, Inc, TrueCommerce, Inc., Pill Club, Celestar Corporation, DICK'S Sporting Goods, Alight, Koniag Management Solutions, Kubota Tractor Corp, Clearwater Paper, SiriusXM, Halloran Consulting Group, VMware, Red River Computer Co., Freeport McMoRan, Smiths Medical, Verto Education, George Mason University, Piper Companies, Serry Systems, Loudoun County School District, Ledcor, World Resources Institute, Valiant Solutions, LLC, Oshkosh Corporation, State of Colorado Job Opportunities, Prince George's County, MD, Wells Concrete, BOEING, Travere Therapeutics, Montgomery County Pennsylvania, Critical Solutions, GSK, Abbvie, The Jackson Laboratory, CareFirst BlueCross BlueShield, TYBRAM, GE, Arise Virtual Solutions Inc., Michigan Milk Producers Association, Moody Bible Institute, LUXENDO GmbH, Alpha Cloud Partners, NEOSOFT, TDI, Ma'aden Phosphate Company (MPC), Merck, LFB, Pitney Bowes, STS International, Inc., Glanbia Nutritionals, Evolent Health, BeiGene, Bear Robotics, Mitsubishi Motors North America, IDDI, CreativeDrive, Meharry Medical College, Zing Health Holdings Inc, Allegis Global Solutions, IBSS CORP, ADUSA Procurement, DXC, Jushi, Bucknell University, Comcast Spectacor, University of Texas at Dallas, BNY Mellon, US Naval Intelligence Command, Intelligent Transportation Systems, UiPath, MachineZone, Intellia, United Nations Development Programme (UNDP), Cotocus, ServiceMaster, Mastronardi Produce-USA, Inc., TCS, Blain's Farm & Fleet, VargasAndrews, Procter & Gamble, Soaren Management, Maersk, Cognizant Technology Solutions, Lemonade Insurance Company, Event Dynamic, Fidelity Investments, Chenega Corporation, frog, InspiHER Tech, The Coca-Cola Company, Hypergiant, Text IQ, Zoetis, Nuance, EnsoData, Ava, CALL BOX, Westinghouse Electric Company, Abnormal Security, PathAI, The Climate Corporation, Takeda Pharmaceutical, EagleView, Youreka, Halfaker and Associates, AcuityAds, SHL Global, SRC, Inc., Dark Wolf Solutions, SHL, KeyBank, BetterLesson, Texas Christian University, Pacific Northwest National Laboratory, Delfi Diagnostics, LaborView, Apptio, Carnegie Mellon University, SAP, Intelex Technologies, US National Geospatial-Intelligence Agency, Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications, U.S. Pacific Fleet, Cypher Intelligence, Battelle, Kohler, Global Solutions Network Inc, Icon plc, ProSphere, GE Gas Power, Hexagon Manufacturing Intelligence, Morningside College, Williams-Sonoma-Supply Chain, IntelliBridge LLC, Federal Reserve Bank of Richmond, Toucan Toco, Red Canary, Mod intelechy, Leidos, ServiceSource, IntelliGen Technologies, Allscripts, Cooley LLP, Darwin Homes, Habitat for Humanity, Vertex, Inc., Johnson Controls, Doosan Bobcat, Caterpillar, SysLogic, Inc., IQVIA, Centene Corporation, Verizon, Sandy Spring Bank, Monogram Foods, Coinbase, Creative Associates International, Council on Aging of Southwestern Ohio, Barbaricum, Mutual of Omaha, Beckman Coulter Diagnostics, University of Pennsylvania, ActiveCampaign, Astronautics/Kearfott Corporation, League Inc., FloQast, CAST Software, Walt Disney World Resort, Veracode, Google, TD Bank, Orchid, GENETWORx / Recovery Centers of America, sharethrough, Cloud Data Systems, Kagr Llc, Velodyne