After Service Toolkit

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Evaluate After Service: about one third of your projects are design/build, meaning you design and build the application from the ground up.

More Uses of the After Service Toolkit:

  • Serve as primary communications interface to the customers, before, during and After Service.

  • Be accountable for identifying the residual risks associated with the data after considering the current Security Controls.

  • Be a trusted, objective and independent partner that is sought after to provide cost effective, independent assurance and advice on the effectiveness of your organizations management of critical risks.

  • Check systems in order to ensure performance and communicate to the Supply Chain management the action to initiate after system degradation and/or failure.

  • Make sure that your corporation participates in call rotation to provide Case Management support after hours and on weekends.

  • Ensure your organization conducts online, batch and Data Verification testing (checked for accuracy and inconsistencies after Data Migration is done) of the system and validates test results.

  • Ensure you direct; build rapport with key decision makers and provide outstanding Customer Service through developing regular sales calls and providing necessary after sale follow up to promote sell through and additional orders.

  • Identify After Service: after compilation, models perform at up to twice the speed of the original framework with no loss in accuracy.

  • Coordinate and execute Event Logistics to ensure smooth operations before, during and after engagements for maximum impact.

  • Secure that your organization creates clear instructions for other departments when work is moved back into the normal process after having fallen out.

  • Assure your strategy assess, develop, and execute strategic training plans to prepare employees for success during and after the change.

  • Be accountable for partnering with reporting team and analytics team, validate data accuracy before and after the analysis.

  • Arrange that your team participates in call rotation to support after hours and weekend referrals for quality Resource Management services.

  • Confirm your strategy incorporates enabling technologies into Cloud Standards to ensure new technologies are appropriately supported before, during, and after launch.

  • Provide after hours managerial coverage for department on nights and weekends.

  • Prepare final reports after each test phase is completed Unit Testing, end to end testing, User Acceptance Testing, parallel testing, Regression Testing and Performance Testing.

  • Devise After Service: thorough understanding and management of customer Business Needs and expectations, especially in relation to after Sales Support.

  • Serve as quality and reliability champion for customer Quality Issues that are found after a product has been shipped and help manage the communication and responsiveness.

  • Provide warnings and emergency data to your organization, and operations and Technical Support to leadership before, during, and after emergencies that affect it.

  • Ensure existing Business Processes and improvement activities are integrated to provide a coherent framework to thE Business and to enable ongoing sustained results after the transformation is complete.

  • Ensure clients have access to and utilize the ACT after hours on call staff for emergencies or after hour support.

  • Manage work with others to determine next steps and Information Requirements after identifying an issue.

  • Be certain that your design complies; cross functional work work with product and engineering on scoping, Task Management, implementation, and follow up after launch.

  • Confirm you negotiate; lead a culture of ensuring urgency around identification of root causes and implementation of after actions to ensure prevention of future outages.

  • Guide After Service: responsibility for development and implementation of strategies for special situations; managing enforcement actions undertaken after default.

  • Ensure you support; respond to users to support any issues that arise after the implementation on each application.

  • Be available at any time after hours and on weekends to support your executives in case of an emergency.

  • Direct After Service: act as a learning expert after training to reinforce concepts and effective application of methodology.

  • Ensure you present; lead Business Acumen lead Business Acumen is understanding how your lead businesses generate profits and competitive advantage after weighing foreseeable risks.

  • Ensure downstream equipment is clean and in showroom condition after preventative maintenance is performed on production equipment.

  • Head After Service: design, build and maintain scalable Data Models to power self servicE Business Intelligence Tools and promote Data Driven Decision Making.

  • Refine SaaS Public Cloud Business Continuity Planning to meet internal and external standards.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical After Service Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any After Service related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated After Service specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the After Service Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which After Service improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What is the scope of the After Service effort?

  2. How do you manage After Service risk?

  3. Why do the measurements/indicators matter?

  4. What After Service data should be collected?

  5. What is the Value Stream Mapping?

  6. How are you doing compared to your industry?

  7. How do you encourage people to take control and responsibility?

  8. Can you adapt and adjust to changing After Service situations?

  9. Can you do all this work?

  10. What are the operational costs after After Service deployment?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the After Service book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your After Service self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the After Service Self-Assessment and Scorecard you will develop a clear picture of which After Service areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough After Service Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage After Service projects with the 62 implementation resources:

  • 62 step-by-step After Service Project Management Form Templates covering over 1500 After Service project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all After Service project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the After Service Project Team have enough people to execute the After Service Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed After Service Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete After Service Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 After Service project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 After Service project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any After Service project with this in-depth After Service Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose After Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in After Service and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make After Service investments work better.

This After Service All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.