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Awareness Training in ISO 27001

$349.00
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Includes a practical, ready-to-use toolkit containing implementation templates, worksheets, checklists, and decision-support materials used to accelerate real-world application and reduce setup time.
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This curriculum spans the full lifecycle of an ISO 27001 implementation, equivalent in depth to a multi-workshop advisory engagement, covering governance, risk, controls, and continuous improvement across people, processes, and technology.

Module 1: Establishing the Governance Framework for ISO 27001 Compliance

  • Define the scope of the ISMS by identifying which business units, systems, and data flows will be included, balancing comprehensiveness with manageability.
  • Select executive sponsors and assign formal information security roles (e.g., Information Security Officer) with documented responsibilities and reporting lines.
  • Integrate ISO 27001 governance into existing enterprise risk and compliance structures to avoid siloed oversight.
  • Determine whether to adopt ISO 27001 certification or implement the standard as a baseline without formal audit, weighing cost versus stakeholder expectations.
  • Develop a governance charter that specifies decision rights for security policy exceptions, incident escalation, and audit findings.
  • Establish a cross-functional ISMS steering committee with representatives from IT, legal, HR, and business operations to ensure alignment.
  • Decide on the frequency and format of governance reporting to the board, including KPIs such as control effectiveness and audit status.
  • Assess dependencies between ISO 27001 and other regulatory frameworks (e.g., GDPR, SOX) to consolidate compliance efforts.

Module 2: Risk Assessment and Treatment Planning

  • Conduct asset identification workshops to catalog critical information assets, including data repositories, applications, and third-party interfaces.
  • Select a risk assessment methodology (e.g., qualitative vs. quantitative) based on organizational risk appetite and data availability.
  • Define threat and vulnerability criteria using ISO 27005 guidelines, customizing to reflect industry-specific risks such as supply chain attacks.
  • Assign ownership for each identified risk and require risk owners to formally accept, mitigate, transfer, or avoid the risk.
  • Document risk treatment plans with specific controls from Annex A, timelines, responsible parties, and required resources.
  • Validate risk ratings through red teaming or penetration testing for high-impact assets to challenge assumptions.
  • Implement a process for reviewing and updating the risk assessment annually or after significant changes (e.g., M&A, cloud migration).
  • Ensure risk assessment outputs feed directly into the Statement of Applicability (SoA) with justifications for omitted controls.

Module 3: Designing and Implementing Security Controls

  • Select encryption standards (e.g., AES-256) for data at rest and in transit based on data classification and regulatory requirements.
  • Configure access control policies using role-based access control (RBAC), ensuring segregation of duties for critical systems.
  • Implement multi-factor authentication (MFA) for privileged accounts and remote access, balancing security with user productivity.
  • Define acceptable use policies for mobile devices and enforce them via mobile device management (MDM) solutions.
  • Establish baseline security configurations for servers, workstations, and network devices using tools like CIS Benchmarks.
  • Deploy logging and monitoring controls to meet ISO 27001 requirements for event detection and forensic readiness.
  • Integrate physical security controls (e.g., biometric access, CCTV) with logical access systems for high-security areas.
  • Configure backup and recovery procedures for critical systems to meet defined RPOs and RTOs, with periodic test restores.

Module 4: Developing Security Policies and Documentation

  • Draft an Information Security Policy approved by senior management, including policy statements on data handling, access, and incident response.
  • Create a hierarchy of policy documents (e.g., high-level policies, standards, procedures) with version control and review cycles.
  • Map each Annex A control to a documented procedure or policy, ensuring no gaps in written requirements.
  • Establish a central repository for all ISMS documentation with access controls and audit trails for changes.
  • Define retention periods for security records (e.g., access logs, training records) in alignment with legal and regulatory obligations.
  • Standardize policy language to avoid ambiguity, especially in areas like data classification and acceptable use.
  • Conduct legal review of policies to ensure enforceability, particularly in multinational environments with conflicting jurisdictions.
  • Implement a process for policy exception management, requiring documented justification and periodic review.

Module 5: Employee Awareness and Behavioral Change Programs

  • Design role-specific training content for developers, finance staff, and executives based on their exposure to information risks.
  • Develop phishing simulation campaigns with escalating difficulty to measure and improve user response over time.
  • Integrate security awareness into onboarding programs with mandatory completion before system access is granted.
  • Produce short, scenario-based microlearning modules focused on real-world risks like tailgating or USB drops.
  • Measure training effectiveness using metrics such as completion rates, quiz scores, and reduction in policy violations.
  • Establish a recognition program for employees who report suspicious activity, reinforcing desired behaviors.
  • Coordinate with HR to include security performance in annual reviews for roles with high data access.
  • Update awareness content quarterly to reflect emerging threats (e.g., deepfakes, AI-based social engineering).

Module 6: Third-Party and Supply Chain Risk Management

  • Classify third parties based on data access and criticality to determine assessment depth (e.g., high-risk vendors require on-site audits).
  • Include ISO 27001 compliance requirements in procurement contracts and service level agreements (SLAs).
  • Conduct security assessments of key vendors using standardized questionnaires aligned with ISO 27001 Annex A controls.
  • Require third parties to report security incidents involving organizational data within defined timeframes.
  • Implement a vendor offboarding process that includes revocation of access and return or destruction of data.
  • Monitor vendor compliance continuously using automated tools or periodic reassessments.
  • Negotiate audit rights in contracts to enable verification of security controls during the engagement.
  • Map vendor relationships in a centralized register with risk ratings and mitigation plans.

Module 7: Incident Management and Response Integration

  • Define incident classification criteria (e.g., low, medium, high) based on data sensitivity, impact, and regulatory thresholds.
  • Establish an incident response team with defined roles, communication protocols, and escalation paths.
  • Integrate ISO 27001 incident requirements with existing SOC workflows and ticketing systems (e.g., SIEM, Jira).
  • Conduct tabletop exercises for high-impact scenarios (e.g., ransomware, data breach) with legal and PR participation.
  • Document all incidents in a central log, including root cause, response actions, and follow-up improvements.
  • Implement mandatory incident reporting procedures for employees with clear channels (e.g., hotline, email).
  • Ensure breach notification timelines comply with regulations like GDPR (72-hour requirement) and are reflected in response plans.
  • Perform post-incident reviews to update controls and prevent recurrence, feeding findings into risk assessments.

Module 8: Internal Audit and Continuous Improvement

  • Develop an annual internal audit plan covering all ISMS processes and high-risk areas identified in the risk assessment.
  • Select qualified internal auditors with independence from the functions they audit to ensure objectivity.
  • Create audit checklists based on ISO 27001 clauses and the organization’s Statement of Applicability.
  • Track audit findings in a remediation register with assigned owners, deadlines, and evidence requirements.
  • Conduct management review meetings quarterly to evaluate ISMS performance using audit results and KPIs.
  • Use nonconformity data to identify systemic issues and initiate corrective action plans (CAPAs).
  • Validate effectiveness of corrective actions through follow-up audits or evidence review.
  • Update the ISMS documentation and controls based on audit outcomes and changing business conditions.

Module 9: Certification Readiness and External Audit Preparation

  • Select a UKAS-accredited certification body and negotiate audit scope, timeline, and team composition.
  • Conduct a pre-certification gap assessment to verify all ISO 27001 requirements are implemented and evidenced.
  • Prepare executive leadership for auditor interviews by briefing on governance roles and ISMS objectives.
  • Compile a certification dossier including the SoA, risk assessment, policies, and records of training and audits.
  • Perform a mock audit with an external consultant to simulate the certification process and identify weaknesses.
  • Resolve all major nonconformities before the Stage 2 audit to avoid certification delays.
  • Coordinate access for auditors to systems, personnel, and documentation while maintaining confidentiality.
  • Negotiate findings with the auditor, providing evidence for disputed items and agreeing on resolution timelines.

Module 10: Sustaining and Scaling the ISMS

  • Implement a change management process to assess security implications of new technologies or business initiatives.
  • Integrate ISMS updates into the organization’s change control board for major infrastructure or process changes.
  • Scale the ISMS to new business units or geographies by adapting policies to local legal and cultural contexts.
  • Automate control monitoring using GRC platforms to reduce manual effort and improve consistency.
  • Benchmark ISMS maturity against industry peers using frameworks like NIST CSF or CIS Controls.
  • Rotate control ownership periodically to prevent complacency and promote shared responsibility.
  • Conduct annual ISMS reviews to assess alignment with strategic objectives and emerging threats.
  • Plan for recertification audits every three years with ongoing surveillance audits in between.