This curriculum spans the technical and operational rigor of a multi-workshop capacity planning initiative, matching the depth of an internal capability program that integrates forecasting, governance, and incident response across hybrid and cloud environments.
Module 1: Foundations of Capacity Management
- Define service capacity thresholds based on business-critical SLAs, balancing performance expectations with infrastructure constraints.
- Select appropriate capacity metrics (e.g., CPU utilization, IOPS, response time) aligned with application architecture and user behavior patterns.
- Establish baselines for normal system behavior using historical performance data across peak and off-peak cycles.
- Integrate business workload forecasts (e.g., seasonal demand, product launches) into technical capacity models.
- Classify workloads by criticality and volatility to prioritize monitoring and resource allocation strategies.
- Implement tagging and metadata standards across environments to enable consistent capacity tracking and reporting.
Module 2: Demand Forecasting and Workload Modeling
- Apply time-series analysis to historical usage data, adjusting for anomalies such as outages or marketing campaigns.
- Develop scenario-based forecasts using inputs from product, sales, and finance teams to project future capacity needs.
- Model workload elasticity for cloud-native applications, accounting for auto-scaling behavior and cold-start delays.
- Quantify the impact of architectural changes (e.g., microservices decomposition) on resource consumption patterns.
- Validate forecast accuracy through back-testing against actual system utilization over defined intervals.
- Adjust forecasting models based on observed deviation trends and feedback from operations teams.
Module 3: Infrastructure Sizing and Right-Sizing Strategies
- Conduct right-sizing assessments for virtual machines and containers using utilization heatmaps and performance benchmarks.
- Compare TCO implications of over-provisioning versus under-provisioning across hybrid environments.
- Define instance type selection criteria based on compute, memory, and network I/O profiles of workloads.
- Implement automated tagging of underutilized resources to trigger review or decommissioning workflows.
- Negotiate reserved instance or savings plan commitments based on stable, long-term workload projections.
- Design buffer capacity policies that account for patching windows, failover scenarios, and maintenance events.
Module 4: Performance Monitoring and Telemetry Integration
- Configure monitoring agents to collect granular capacity data without introducing significant overhead.
- Correlate infrastructure metrics with application-level KPIs to identify bottlenecks across tiers.
- Design alerting thresholds that minimize false positives while ensuring timely detection of capacity risks.
- Integrate capacity telemetry into centralized observability platforms for cross-system analysis.
- Standardize data retention policies for performance logs to balance storage costs with audit requirements.
- Use synthetic transaction monitoring to simulate load and validate capacity assumptions before production rollout.
Module 5: Scalability Architecture and Elasticity Design
- Implement horizontal scaling policies with cooldown periods to prevent thrashing during transient load spikes.
- Design stateless application components to maximize scalability and reduce session affinity constraints.
- Configure predictive scaling rules using forecasted demand data in addition to real-time metrics.
- Evaluate the trade-offs between vertical scaling and architectural refactoring for legacy systems.
- Test auto-scaling group behavior under failure conditions to ensure resilience during scaling events.
- Establish load-shedding mechanisms to maintain system stability when capacity limits are reached.
Module 6: Capacity Governance and Cross-Functional Alignment
- Define capacity review cadence for service owners, incorporating input from finance, security, and operations.
- Enforce resource allocation approvals based on forecasted demand and available budget.
- Implement chargeback or showback models to increase accountability for resource consumption.
- Coordinate capacity planning with change management processes to assess impact of new deployments.
- Document capacity assumptions and constraints in system design records for audit and continuity purposes.
- Resolve conflicts between development velocity and infrastructure stability through capacity gates in CI/CD pipelines.
Module 7: Cloud and Hybrid Capacity Optimization
- Map on-premises capacity models to cloud equivalents, adjusting for differences in billing granularity and performance.
- Design burst strategies using spot instances or preemptible VMs while managing interruption risks.
- Implement multi-cloud capacity monitoring to detect regional performance variances and failover readiness.
- Optimize data egress costs by aligning replication and backup schedules with network capacity windows.
- Use cloud-native tools (e.g., AWS Compute Optimizer, Azure Advisor) to validate sizing recommendations against custom benchmarks.
- Establish capacity quotas and guardrails in cloud environments to prevent uncontrolled resource sprawl.
Module 8: Incident Response and Capacity-Related Failures
- Conduct root cause analysis for capacity-related outages, distinguishing between forecasting errors and execution gaps.
- Develop runbooks for rapid capacity expansion during incidents, including pre-approved budget overrides.
- Simulate capacity exhaustion scenarios in staging environments to validate response procedures.
- Integrate capacity health checks into incident command workflows during major events.
- Update capacity models based on post-incident reviews to reflect newly discovered constraints.
- Balance short-term remediation (e.g., emergency scaling) with long-term architectural improvements to prevent recurrence.