Attention all business professionals!
Are you tired of spending countless hours and resources on navigating the complex world of cost control measures and service delivery? Look no further, because our Cost Control Measures and Service Delivery Knowledge Base is here to revolutionize the way you handle and prioritize these crucial areas of business.
With 1631 prioritized requirements and solutions, our knowledge base ensures that you never miss a critical aspect of cost control and service delivery.
Our data set includes essential questions to ask for every situation, by urgency and scope, so you can tackle issues efficiently and with confidence.
But what truly sets us apart from competitors and alternatives is our extensive coverage of benefits, results, and real-life case studies.
See for yourself how our knowledge base has helped businesses just like yours achieve their goals and maximize their profits.
No more guesswork or trial and error, our knowledge base provides you with proven solutions that deliver real results.
Professionals across various industries can benefit from our Cost Control Measures and Service Delivery Knowledge Base.
Whether you are a small business owner or a corporate executive, our easy-to-use product will save you time, money, and headaches.
And it′s not just for big corporations either - our DIY approach makes it an affordable alternative for businesses of all sizes.
We understand that time is money in the business world, and that′s why our knowledge base is designed to be user-friendly and easily accessible.
With a detailed overview of product specifications and types, you can quickly find the information you need without wasting precious time.
Not only does our product provide practical solutions, but it also helps businesses stay ahead of the curve by providing valuable research on cost control measures and service delivery.
Stay informed and make data-driven decisions with our comprehensive knowledge base.
But don′t just take our word for it, businesses of all sizes have already seen the benefits of using our Cost Control Measures and Service Delivery Knowledge Base.
Don′t let your competitors get ahead by neglecting these critical areas of business - invest in our knowledge base and see the results for yourself.
Our product is designed specifically for businesses, with an affordable cost and user-friendly interface.
You can say goodbye to expensive consultants or outsourcing and take control of your own cost control and service delivery strategies.
So why wait? Streamline your cost control and service delivery processes today with our comprehensive knowledge base.
Say goodbye to stress and hello to efficiency, productivity, and success.
Order now and experience the difference our product can make for your business.
Is your project designed to detect deficiencies, errors, cost control measures, service delivery times or satisfaction with service delivery?
Cost Control Measures
Cost control measures refer to strategies and actions taken to monitor, reduce, and manage expenses in a project or organization. These measures aim to identify and correct any issues that may arise in terms of deficiencies, errors, service delivery times, and customer satisfaction.
1. Efficient resource allocation: Reducing unnecessary expenses can lower overall costs without sacrificing quality of service.
2. Technology implementation: Automation and digital tools can streamline processes and reduce human error, saving time and money.
3. Regular monitoring and reporting: Regularly tracking and reporting project progress and budget can identify areas for improvement and prevent overspending.
4. Negotiating with vendors: Negotiating discounted rates with vendors can help secure more cost-effective resources or services.
5. Lean management practices: Utilizing lean management principles can eliminate waste and optimize processes, resulting in cost savings.
6. Performance-based contracts: Contracts that tie payments to performance can incentivize service providers to deliver high-quality services efficiently.
7. Encouraging collaboration: Promoting collaboration between team members and departments can prevent duplication of efforts and reduce costs.
8. Streamlining administrative tasks: Reducing administrative burden and simplifying processes can reduce overhead costs.
9. Continuous improvement initiatives: Encouraging regular evaluation and improvement of processes can lead to more efficient and cost-effective service delivery.
10. Training and development: Providing ongoing training and development opportunities to employees can increase their skills and productivity, leading to cost savings.
CONTROL QUESTION: Is the project designed to detect deficiencies, errors, cost control measures, service delivery times or satisfaction with service delivery?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
My big hairy audacious goal for 10 years from now for Cost Control Measures is to revolutionize the way we approach and implement cost control strategies. I envision a project that not only detects deficiencies, errors, and areas for improvement in our cost control measures, but also implements proactive solutions that eliminate waste and promote efficiency. This project will be designed to not only save money in the short term, but also have a long-term impact on our organization′s financial health.
In 10 years, I envision our cost control measures being fully integrated into every aspect of our organization′s operations. Every employee will be trained in cost-saving techniques and empowered to identify and address areas of waste or inefficiency. We will have a sophisticated data analysis system in place that continuously monitors our expenses and identifies trends and patterns that can inform our cost control strategies.
One of our key goals will be to reduce our overall expenses by at least 30% within the next 10 years. This will require a focused effort on streamlining processes, negotiating better contracts with vendors, and promoting a culture of cost-consciousness throughout the organization. We will also prioritize investments in technology and automation that can help us reduce labor costs and increase efficiency.
Another important aspect of our goal will be to ensure that our cost control measures do not sacrifice the quality of our services. We will strive to maintain and even improve service delivery times and customer satisfaction, while still achieving significant cost savings. This will require a strong focus on continuous improvement and innovation in our processes.
Finally, in 10 years, I envision our organization being recognized as a leader in cost control measures in our industry. Our project will serve as a model for other organizations to follow, and we will have a track record of successfully reducing costs while maintaining high-quality services. Our ultimate goal is to create a sustainable financial future for our organization, and I am confident that this project will help us achieve it.
"This downloadable dataset of prioritized recommendations is a game-changer! It`s incredibly well-organized and has saved me so much time in decision-making. Highly recommend!"
Introduction:
In today′s competitive business environment, organizations across all industries are constantly seeking ways to improve their performance and reduce costs. One of the key areas of focus for businesses is cost control measures. Effective cost control measures can help organizations not only reduce their operational expenses, but also improve their overall efficiency and profitability. This case study will examine how a consulting firm helped a retail company improve its cost control measures by implementing a project designed to detect deficiencies, errors, and service delivery times.
Synopsis of Client Situation:
The client, a leading retail company with locations across the country, was facing challenges in controlling its costs. With a large number of retail outlets and an extensive supply chain, the company was struggling to manage its expenses and maintain profitability. The company had tried various cost control measures in the past but had not been able to achieve significant results. As a result, the management team decided to seek the expertise of a consulting firm to help them identify and implement effective cost control measures.
Consulting Methodology:
The consulting firm conducted a thorough analysis of the client′s operations and identified key gaps and areas for improvement. Based on this analysis, the consulting firm developed a comprehensive cost control project designed to detect deficiencies, errors, and service delivery times. The project was divided into five main phases:
1. Assess Current Cost Control Measures: The first phase involved conducting a detailed review of the client′s current cost control measures. This included analyzing the company′s financial statements, operational processes, and supply chain management.
2. Identify Opportunities for Improvement: In this phase, the consulting team worked closely with the client′s management team to identify potential areas for improvement. This included reviewing the company′s procurement processes, supply chain management, and operational efficiency.
3. Develop Action Plan: Once the potential areas for improvement were identified, the consulting firm developed an action plan that outlined specific steps to be taken to improve the client′s cost control measures. The plan included timelines, responsibilities, and estimated costs for implementing the proposed changes.
4. Implement Changes: In this phase, the consulting firm worked closely with the client′s team to implement the recommended changes. This involved streamlining processes, renegotiating contracts with suppliers, and enhancing operational efficiency.
5. Monitor and Evaluate Results: The final phase involved monitoring the implementation of the changes and evaluating the results. The consulting firm conducted regular reviews to ensure that the changes were being implemented as planned and assessed the impact of these changes on the client′s cost control measures.
Deliverables:
The consulting firm delivered a detailed report outlining the current cost control measures, areas for improvement, and specific recommendations for implementing the proposed changes. In addition, the firm provided training to the client′s management and staff on the new processes and procedures. Regular progress updates and performance reports were also provided to the client throughout the project.
Implementation Challenges:
One of the main challenges faced by the consulting firm was resistance to change from the client′s employees. The new processes and procedures required a significant shift in mindset and a change in the way tasks were carried out. To address this, the consulting firm conducted workshops and training sessions to help employees understand the benefits of the proposed changes and how they would contribute to the organization′s success.
KPIs and Management Considerations:
The consulting firm identified several KPIs to measure the success of the project. These included:
1. Percentage reduction in operational expenses
2. Increase in operational efficiency
3. Reduction in service delivery times
4. Supplier contract renegotiations
5. Cost savings achieved through effective supply chain management
To ensure the sustainability of the project, the consulting firm also worked closely with the client′s management team to develop a comprehensive management plan. This plan outlined the roles and responsibilities of key stakeholders and established processes for continuous monitoring and evaluation of cost control measures.
Conclusion:
In conclusion, the project designed to detect deficiencies, errors, and service delivery times was highly successful in helping the retail company improve its cost control measures. Through the implementation of the recommended changes, the client achieved a significant reduction in operational expenses, increased operational efficiency, and improved service delivery times. The project also helped the client develop a more sustainable approach to managing its costs, ensuring long-term success. This case study highlights the importance of regularly reviewing and improving cost control measures, and how seeking the expertise of a consulting firm can help organizations achieve their goals in this area.
References:
1. Martin, J., & Scherer, LC. (2017) ′Cost Control Measures to Improve Operational Efficiency′. International Journal of Retail & Distribution Management, 45(5), pp. 541-557.
2. McGill, B. (2018). ′The Role of Consulting Firms in Cost Control′. Management Consulting Journal, 23(4), pp. 120-134.
3. Global Market Insights. (2020). ′Retail Market Size By Application (Pricing, Customer Management, Supply Chain Management, Marketing & Sales Support, Merchandising), By Organization Type (SMEs, Large Enterprise), By End-use (Apparel, Food and Beverage, Electronics, Home & Living) Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2026′.
4. PWC. (2019). ′The Changing Landscape of Retail′. Retrieved from https://www.pwc.com/us/en/industries/retail-consumer/insights/publications/pwc-us-retail.html
5. Deloitte Consulting. (2018). ′The Future of Retail: Winning Models for a New Era of Shopping′. Retrieved from https://www2.deloitte.com/us/en/ pages/consumer-business/articles/future-retail-winning-models-new-era-shopping.html
Are you tired of spending countless hours and resources on navigating the complex world of cost control measures and service delivery? Look no further, because our Cost Control Measures and Service Delivery Knowledge Base is here to revolutionize the way you handle and prioritize these crucial areas of business.
With 1631 prioritized requirements and solutions, our knowledge base ensures that you never miss a critical aspect of cost control and service delivery.
Our data set includes essential questions to ask for every situation, by urgency and scope, so you can tackle issues efficiently and with confidence.
But what truly sets us apart from competitors and alternatives is our extensive coverage of benefits, results, and real-life case studies.
See for yourself how our knowledge base has helped businesses just like yours achieve their goals and maximize their profits.
No more guesswork or trial and error, our knowledge base provides you with proven solutions that deliver real results.
Professionals across various industries can benefit from our Cost Control Measures and Service Delivery Knowledge Base.
Whether you are a small business owner or a corporate executive, our easy-to-use product will save you time, money, and headaches.
And it′s not just for big corporations either - our DIY approach makes it an affordable alternative for businesses of all sizes.
We understand that time is money in the business world, and that′s why our knowledge base is designed to be user-friendly and easily accessible.
With a detailed overview of product specifications and types, you can quickly find the information you need without wasting precious time.
Not only does our product provide practical solutions, but it also helps businesses stay ahead of the curve by providing valuable research on cost control measures and service delivery.
Stay informed and make data-driven decisions with our comprehensive knowledge base.
But don′t just take our word for it, businesses of all sizes have already seen the benefits of using our Cost Control Measures and Service Delivery Knowledge Base.
Don′t let your competitors get ahead by neglecting these critical areas of business - invest in our knowledge base and see the results for yourself.
Our product is designed specifically for businesses, with an affordable cost and user-friendly interface.
You can say goodbye to expensive consultants or outsourcing and take control of your own cost control and service delivery strategies.
So why wait? Streamline your cost control and service delivery processes today with our comprehensive knowledge base.
Say goodbye to stress and hello to efficiency, productivity, and success.
Order now and experience the difference our product can make for your business.
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1631 prioritized Cost Control Measures requirements. - Extensive coverage of 222 Cost Control Measures topic scopes.
- In-depth analysis of 222 Cost Control Measures step-by-step solutions, benefits, BHAGs.
- Detailed examination of 222 Cost Control Measures case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Delivery Services, Process Mapping, Action Plan, Performance Management, Object tracking, IT Staffing, Training Needs Assessment, Strategic Focus, Service Integration and Management, Measurement framework, Flexible Roles, Quality Assurance, IT Environment, Scrum Of Scrums, Speech to Text, Training Programs, Decentralized Decision Making, Service Delivery Approach, Cost Reduction, Service Availability, Service Accessibility, Incremental Delivery, Continuum Model, IT Service Delivery, Service Personalization, Responsibility Delegation, Organizational Efficiency, Inventory Control, Effective Communication, Operational Efficiencies, Service Delivery Improvement, Technical Support, Service Standards, Risk Assessment, Customer Satisfaction, ITSM, Cutting Edge Technology, Brand Reputation, Service Delivery Plan, Service KPIs, Operational Efficiency, Service Provision, Resource Allocation, ISO 22361, Impact On Government, Reach Out, Improving Time Management, Key Result Areas, Dialogue Delivery, Business Process Redesign, Citizen Satisfaction, Efficient Technology, Release Notes, Service Design, Public Trust, Service delivery optimization, Profit Recovery, Quality Monitoring, Social Accountability, Business Process Outsourcing, Service Planning, Financing Mechanisms, Continuous Value Delivery, We All, Service Resilience, Service Disputes, Collaboration Strategies, Service Reliability, Service Customization, Performance Metrics, Root Cause Analysis, Data Exchange, Service Quality, Service Recovery, Service Security, Market Analysis, Digital Guidance, Technology Adoption, Social Impact, Project Management, Lean Management, Six Sigma, Continuous improvement Introduction, Emotional Delivery, Service Delivery, Service Responsiveness, Compliance Cost, Process Efficiency, Investment Opportunities, Clear Delivery, Service Prioritization, Project Delivery Measurement, Customer Relationships, Service Transactions, Asset Evaluation, Inclusive Workforce, SLA Compliance, Workflow Optimization, ERP Provide Data, Digital Services Delivery, Automated Decision, Procurement Process, Customer Needs, Employee Empowerment, Transforming Organizations, Penetration testing, Service Billing, Compliance Monitoring, AI Accountability, Data Innovation, Diversification Approach, Staff Training, Service Case Studies, Task Delegation, Standardization Processes, Technology Integration, Service Innovation, Service Transparency, Identify Goals, Confident Delivery, Service Awareness, Government Public Services, Budget Management, Application Development, Infrastructure Management, Supplier Delivery Performance, Resource Utilization, Performance Appraisals, Service Modernization, Continuous Improvement, Consumer Education, Service Redesign, Leadership Development, Self Development, Service Costing, Executed Service, Key Performance Indicator, Referral Networking, Media Platforms, Workload Management, Transit Asset Management, Cost Control Measures, Service Audits, Point Increase, Financing Innovation, Positive Reinforcement, Performance Framework, Service Automation, Timely Delivery, Legal Framework, Procurement Outsourcing, Service Sectors, Claims Management, Service Level Agreements, IT Systems, Technology Regulation, Client Involvement, Policy Engagement, Service Culture, Ensuring Access, Assumptions Prove, Continual Improvement, Vendor Management, Stakeholder Trust, Service Evaluation, Data Center Security, Quality Control, Change Agility, Inclusive Work Culture, Lean Finance, Problem Solving, Data Legislation, Service Differentiation, Procurement Efficiency, Service Organizations, Procurement Processes, Lean Agile Leadership, Service Expansion, Feedback Management, Data Analysis, Recruitment Strategies, Last Mile Delivery, Service Operating Models, Delivery Timelines, Data Collection Methods, Supply Chain Management, Service Lifecycle, Binding Corporate Rules, Service Outsourcing, Management Systems, Average Transaction, Control Management, Service Marketing, Emergency Procurement, Resource Allocation Strategies, Change Approval Board, Performance Tracking, Community Engagement, Financial Reporting, Efficient Processes, Artistic Expression, Public Service Delivery, Organizational Alignment, Creative Disruption, Outcome Measurement, Procurement And Contracts, Decision Making Framework, Policy Analysis, Contract Negotiations, Improving Resident, Service automation technologies, Information Technology, Service Delivery Models, Cloud Center of Excellence, Conflict Resolution, Enabling Customers, Customer Retention, Performance Evaluation, Political Interference, Service Maintenance, Feedback Collection, Master Data Management, Detailed Strategies, Fulfillment Efficiency
Cost Control Measures Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Cost Control Measures
Cost control measures refer to strategies and actions taken to monitor, reduce, and manage expenses in a project or organization. These measures aim to identify and correct any issues that may arise in terms of deficiencies, errors, service delivery times, and customer satisfaction.
1. Efficient resource allocation: Reducing unnecessary expenses can lower overall costs without sacrificing quality of service.
2. Technology implementation: Automation and digital tools can streamline processes and reduce human error, saving time and money.
3. Regular monitoring and reporting: Regularly tracking and reporting project progress and budget can identify areas for improvement and prevent overspending.
4. Negotiating with vendors: Negotiating discounted rates with vendors can help secure more cost-effective resources or services.
5. Lean management practices: Utilizing lean management principles can eliminate waste and optimize processes, resulting in cost savings.
6. Performance-based contracts: Contracts that tie payments to performance can incentivize service providers to deliver high-quality services efficiently.
7. Encouraging collaboration: Promoting collaboration between team members and departments can prevent duplication of efforts and reduce costs.
8. Streamlining administrative tasks: Reducing administrative burden and simplifying processes can reduce overhead costs.
9. Continuous improvement initiatives: Encouraging regular evaluation and improvement of processes can lead to more efficient and cost-effective service delivery.
10. Training and development: Providing ongoing training and development opportunities to employees can increase their skills and productivity, leading to cost savings.
CONTROL QUESTION: Is the project designed to detect deficiencies, errors, cost control measures, service delivery times or satisfaction with service delivery?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
My big hairy audacious goal for 10 years from now for Cost Control Measures is to revolutionize the way we approach and implement cost control strategies. I envision a project that not only detects deficiencies, errors, and areas for improvement in our cost control measures, but also implements proactive solutions that eliminate waste and promote efficiency. This project will be designed to not only save money in the short term, but also have a long-term impact on our organization′s financial health.
In 10 years, I envision our cost control measures being fully integrated into every aspect of our organization′s operations. Every employee will be trained in cost-saving techniques and empowered to identify and address areas of waste or inefficiency. We will have a sophisticated data analysis system in place that continuously monitors our expenses and identifies trends and patterns that can inform our cost control strategies.
One of our key goals will be to reduce our overall expenses by at least 30% within the next 10 years. This will require a focused effort on streamlining processes, negotiating better contracts with vendors, and promoting a culture of cost-consciousness throughout the organization. We will also prioritize investments in technology and automation that can help us reduce labor costs and increase efficiency.
Another important aspect of our goal will be to ensure that our cost control measures do not sacrifice the quality of our services. We will strive to maintain and even improve service delivery times and customer satisfaction, while still achieving significant cost savings. This will require a strong focus on continuous improvement and innovation in our processes.
Finally, in 10 years, I envision our organization being recognized as a leader in cost control measures in our industry. Our project will serve as a model for other organizations to follow, and we will have a track record of successfully reducing costs while maintaining high-quality services. Our ultimate goal is to create a sustainable financial future for our organization, and I am confident that this project will help us achieve it.
Customer Testimonials:
"This downloadable dataset of prioritized recommendations is a game-changer! It`s incredibly well-organized and has saved me so much time in decision-making. Highly recommend!"
"This dataset has become an essential tool in my decision-making process. The prioritized recommendations are not only insightful but also presented in a way that is easy to understand. Highly recommended!"
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Cost Control Measures Case Study/Use Case example - How to use:
Introduction:
In today′s competitive business environment, organizations across all industries are constantly seeking ways to improve their performance and reduce costs. One of the key areas of focus for businesses is cost control measures. Effective cost control measures can help organizations not only reduce their operational expenses, but also improve their overall efficiency and profitability. This case study will examine how a consulting firm helped a retail company improve its cost control measures by implementing a project designed to detect deficiencies, errors, and service delivery times.
Synopsis of Client Situation:
The client, a leading retail company with locations across the country, was facing challenges in controlling its costs. With a large number of retail outlets and an extensive supply chain, the company was struggling to manage its expenses and maintain profitability. The company had tried various cost control measures in the past but had not been able to achieve significant results. As a result, the management team decided to seek the expertise of a consulting firm to help them identify and implement effective cost control measures.
Consulting Methodology:
The consulting firm conducted a thorough analysis of the client′s operations and identified key gaps and areas for improvement. Based on this analysis, the consulting firm developed a comprehensive cost control project designed to detect deficiencies, errors, and service delivery times. The project was divided into five main phases:
1. Assess Current Cost Control Measures: The first phase involved conducting a detailed review of the client′s current cost control measures. This included analyzing the company′s financial statements, operational processes, and supply chain management.
2. Identify Opportunities for Improvement: In this phase, the consulting team worked closely with the client′s management team to identify potential areas for improvement. This included reviewing the company′s procurement processes, supply chain management, and operational efficiency.
3. Develop Action Plan: Once the potential areas for improvement were identified, the consulting firm developed an action plan that outlined specific steps to be taken to improve the client′s cost control measures. The plan included timelines, responsibilities, and estimated costs for implementing the proposed changes.
4. Implement Changes: In this phase, the consulting firm worked closely with the client′s team to implement the recommended changes. This involved streamlining processes, renegotiating contracts with suppliers, and enhancing operational efficiency.
5. Monitor and Evaluate Results: The final phase involved monitoring the implementation of the changes and evaluating the results. The consulting firm conducted regular reviews to ensure that the changes were being implemented as planned and assessed the impact of these changes on the client′s cost control measures.
Deliverables:
The consulting firm delivered a detailed report outlining the current cost control measures, areas for improvement, and specific recommendations for implementing the proposed changes. In addition, the firm provided training to the client′s management and staff on the new processes and procedures. Regular progress updates and performance reports were also provided to the client throughout the project.
Implementation Challenges:
One of the main challenges faced by the consulting firm was resistance to change from the client′s employees. The new processes and procedures required a significant shift in mindset and a change in the way tasks were carried out. To address this, the consulting firm conducted workshops and training sessions to help employees understand the benefits of the proposed changes and how they would contribute to the organization′s success.
KPIs and Management Considerations:
The consulting firm identified several KPIs to measure the success of the project. These included:
1. Percentage reduction in operational expenses
2. Increase in operational efficiency
3. Reduction in service delivery times
4. Supplier contract renegotiations
5. Cost savings achieved through effective supply chain management
To ensure the sustainability of the project, the consulting firm also worked closely with the client′s management team to develop a comprehensive management plan. This plan outlined the roles and responsibilities of key stakeholders and established processes for continuous monitoring and evaluation of cost control measures.
Conclusion:
In conclusion, the project designed to detect deficiencies, errors, and service delivery times was highly successful in helping the retail company improve its cost control measures. Through the implementation of the recommended changes, the client achieved a significant reduction in operational expenses, increased operational efficiency, and improved service delivery times. The project also helped the client develop a more sustainable approach to managing its costs, ensuring long-term success. This case study highlights the importance of regularly reviewing and improving cost control measures, and how seeking the expertise of a consulting firm can help organizations achieve their goals in this area.
References:
1. Martin, J., & Scherer, LC. (2017) ′Cost Control Measures to Improve Operational Efficiency′. International Journal of Retail & Distribution Management, 45(5), pp. 541-557.
2. McGill, B. (2018). ′The Role of Consulting Firms in Cost Control′. Management Consulting Journal, 23(4), pp. 120-134.
3. Global Market Insights. (2020). ′Retail Market Size By Application (Pricing, Customer Management, Supply Chain Management, Marketing & Sales Support, Merchandising), By Organization Type (SMEs, Large Enterprise), By End-use (Apparel, Food and Beverage, Electronics, Home & Living) Analysis Report, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2026′.
4. PWC. (2019). ′The Changing Landscape of Retail′. Retrieved from https://www.pwc.com/us/en/industries/retail-consumer/insights/publications/pwc-us-retail.html
5. Deloitte Consulting. (2018). ′The Future of Retail: Winning Models for a New Era of Shopping′. Retrieved from https://www2.deloitte.com/us/en/ pages/consumer-business/articles/future-retail-winning-models-new-era-shopping.html
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