Crisis Management Toolkit

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In response to a crisis or any other type of business interruption, supports organization leadership by aiding Crisis Management and incident Response Teams in the coordination and execution of all Business Continuity plans and related activities.

More Uses of the Crisis Management Toolkit:

  • Be certain that your strategy coordinates and leads your organizations Crisis Management Team and communicates directly with the Executive Management team.

  • Facilitate annual review of existing Disaster Recovery, Crisis Management, and Business Continuity plans.

  • Utilize scoping methodology to determine necessary planning efforts of Business Continuity plans, specialized Recovery Plans, and/or Crisis Management plans.

  • Direct: design, implement and coordinate the federated protection, security and Crisis Management Functions across the enterprise.

  • Lead: leverage quantitative Data Analysis in support of qualitative intelligence findings or risk consulting projects.

  • Supervise: plan for ways to anticipate and deal with problems or recurring issues in an ongoing effort to minimize Crisis Management.

  • Manage the development and implementation of Crisis Management and Business Continuity plans across the enterprise and ensures linkage for all crisis Response And Recovery plans.

  • Direct: central Asset Management, Due Diligence and support in tracking a longer term Capital Investment views for the retail and corporate network using information from multiple sources.

  • Arrange that your organization develops and maintains procedures as Crisis Management, Continuous Monitoring, Risk Analysis, and Cyber resiliency scenarios for mission Essential Services and Business Functions.

  • Ensure you revitalize; lead and support organizational response to critical supplier issues; first point of contact for supplier related Crisis Management.

  • Control: document and retain notes, action items, and critical decisions made during the full lifespan of an incident.

  • Be accountable for analyzing social channel performance using quantitative and Qualitative Data and telling stories through meaningful insights reports.

  • Be accountable for understanding and/or respect of security issues, Crisis Management and Business Continuity; and legal issues regarding technology.

  • Maintain quality care through participation in Peer Review, Policy Development and Quality Improvement programs.

  • Lead: insurance and other key partners in the identification and implementation of Risk Mitigation Best Practices.

  • Be certain that your strategy supports Business Recovery, Crisis Management, Emergency Management, Contingency Planning and disaster preparedness planning.

  • Provide enterprise wide direct support to all business units on incident and Crisis Management and Disaster Recovery Planning.

  • Confirm your organization ensures that significant gaps identified during plan maintenance, testing and exercises are aligned to the Program Policy and Standards and tracked to resolution.

  • Be certain that your group oversees development and monitoring of Risk Management, Crisis Management, Business Continuity And Disaster Recovery Plans.

  • Be certain that your strategy maintains a consistent, high quality, customer focused orientation when conducting business and providing services to clients, the general public and other external customers.

  • Direct: delivery, management, and improvement of the Business Continuity and Crisis Management Program to support your organizations Business Needs.

  • Secure that your venture provides guidance and direction in any matters concerning the interpretation and application of your organizations Security and Crisis Management Program, policies, standards, Best Practices, and technology.

  • Devise: preparation of high risk sites to respond to your organization disruption by leading the development of comprehensive, integrated Crisis Management, it recovery, and business Recovery Plans.

  • Arrange that your venture establishes timelines and oversees the timely development of all items related to external communications.

  • Confirm your corporation ensures the external Communication Strategy is consistent and reflects your organizations Strategic Vision.

  • Provide Crisis Management interventions and coordinate Support Services to resolve problems and conflicts.

  • Ensure you endeavor; lead Crisis Management efforts during planned and unplanned outages, driving rapid response and resolution to critical issues impacting the business.

  • Perform in a manner that supports your organizations mission of enabling business by protecting critical assets and Managing Risk with a diverse, innovative, partner oriented team.

  • Ensure your organization provides oversight for the reporting of Program activities and adequacy of continuity and Response Plans for critical areas of operations.

  • Confirm your strategy oversees the development, training, and testing of all hazard Business Continuity and Crisis Management plans to ensure the protection of people, data, and property.


Save time, empower your teams and effectively upgrade your processes with access to this practical Crisis Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Crisis Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Crisis Management specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Crisis Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Crisis Management improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. What is your formula for success in Crisis Management?

  2. At what point will vulnerability assessments be performed once Crisis Management is put into production (e.g., ongoing Risk Management after implementation)?

  3. What do you need to qualify?

  4. Is there a strict Change Management process?

  5. What are the key elements of your Crisis Management Performance Improvement system, including your evaluation, Organizational Learning, and innovation processes?

  6. How do you transition from the baseline to the target?

  7. What are the known security controls?

  8. What would be a real cause for concern?

  9. Can you break it down?

  10. What Crisis Management problem should be solved?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Crisis Management book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Crisis Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Crisis Management Self-Assessment and Scorecard you will develop a clear picture of which Crisis Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Crisis Management Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Crisis Management projects with the 62 implementation resources:

  • 62 step-by-step Crisis Management Project Management Form Templates covering over 1500 Crisis Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Crisis Management project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Crisis Management Project Team have enough people to execute the Crisis Management Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Crisis Management Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Crisis Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Crisis Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Crisis Management project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Crisis Management project with this in-depth Crisis Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Crisis Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Crisis Management and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Crisis Management Investments work better.

This Crisis Management All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.