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The Art of Service Standard Requirements Self Assessments

Design and Technology Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Design and Technology Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Design and Technology Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Design and Technology related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Design and Technology specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Design and Technology Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 701 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Design and Technology improvements can be made.

Examples; 10 of the 701 standard requirements:

  1. How will new or emerging customer needs/requirements be checked/communicated to orient the process toward meeting the new specifications and continually reducing variation?

  2. What quality tools were used to get through the analyze phase?

  3. How do we Identify specific Design and Technology investment and emerging trends?

  4. What are we challenging, in the sense that Mac challenged the PC or Dove tackled the Beauty Myth?

  5. Does the Design and Technology task fit the clients priorities?

  6. What potential megatrends could make our business model obsolete?

  7. What evidence is there and what is measured?

  8. What threat is Design and Technology addressing?

  9. Are stakeholder processes mapped?

  10. What tools do you use once you have decided on a Design and Technology strategy and more importantly how do you choose?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Design and Technology book in PDF containing 701 requirements, which criteria correspond to the criteria in...

Your Design and Technology self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Design and Technology Self-Assessment and Scorecard you will develop a clear picture of which Design and Technology areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Design and Technology Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Design and Technology projects with the 62 implementation resources:

  • 62 step-by-step Design and Technology Project Management Form Templates covering over 6000 Design and Technology project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Who has the PRIMARY responsibility to solve this problem?

  2. Initiating Process Group: Mitigate. What will you do to minimize the impact should the risk event occur?

  3. Scope Management Plan: How will scope changes be identified and classified?

  4. Cost Management Plan: Have stakeholder accountabilities & responsibilities been clearly defined?

  5. Monitoring and Controlling Process Group: Are the necessary foundations in place to ensure the sustainability of the results of the programme?

  6. Stakeholder Management Plan: Have Design and Technology project team accountabilities & responsibilities been clearly defined?

  7. Cost Management Plan: Are staff skills known and available for each task?

  8. Stakeholder Management Plan: Has a Quality Assurance Plan been developed for the Design and Technology project?

  9. Scope Management Plan: Describe the process for accepting the Design and Technology project deliverables. Will the Design and Technology project deliverables become accepted in writing?

  10. Human Resource Management Plan: Is the firm certified as a supplier, wholesaler, regular dealer, or manufacturer of such products/supplies?

 
Step-by-step and complete Design and Technology Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Design and Technology project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Design and Technology project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Design and Technology project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Design and Technology project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Design and Technology project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Design and Technology project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Design and Technology project with this in-depth Design and Technology Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Design and Technology projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Design and Technology and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Design and Technology investments work better.

This Design and Technology All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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