This curriculum spans the design and governance of CI/CD systems, infrastructure automation, and cross-team coordination at the scale of multi-team platform engineering programs within regulated enterprise environments.
Module 1: Integrating Development and Operations Cultures
- Establish shared on-call rotations between developers and operations to align incentives and reduce blame-driven incident responses.
- Define and document team-level service ownership, including escalation paths, runbooks, and support expectations for production systems.
- Implement blameless postmortems with required participation from both development and operations stakeholders to drive systemic improvements.
- Negotiate SLIs and SLOs for critical services with product and operations teams to set measurable reliability targets.
- Standardize communication channels (e.g., incident bridges, status dashboards) to ensure real-time alignment during outages.
- Adopt cross-functional feature triads (dev, ops, product) during planning to surface operational risks early in the development lifecycle.
Module 2: Designing CI/CD Pipelines for Scale and Safety
- Enforce pipeline-as-code using version-controlled YAML or HCL to enable peer review and auditability of build and deployment logic.
- Implement parallel test stages with environment isolation to reduce feedback cycle times without sacrificing test integrity.
- Introduce canary analysis gates using metrics from monitoring systems (e.g., error rates, latency) before promoting releases.
- Configure artifact immutability and cryptographic signing to prevent tampering and ensure deployment consistency across environments.
- Design rollback mechanisms with automated configuration rollback and data migration compensation where applicable.
- Limit pipeline concurrency and resource allocation to prevent resource exhaustion during high-frequency deployments.
Module 3: Infrastructure as Code and Environment Management
- Structure Terraform or Pulumi configurations using reusable modules with version pinning to ensure reproducible environments.
- Implement environment promotion workflows using tagged artifacts rather than rebuilding from source at each stage.
- Enforce policy-as-code using tools like Open Policy Agent or HashiCorp Sentinel to block non-compliant infrastructure changes.
- Separate state management per environment (e.g., dev, staging, prod) with restricted access controls and audit logging.
- Automate drift detection and remediation for production environments to maintain configuration integrity.
- Define environment lifecycle policies, including automated teardown of ephemeral environments after merge or timeout.
Module 4: Secure Software Supply Chain Practices
- Integrate software bill of materials (SBOM) generation into the build pipeline for every artifact using tools like Syft or CycloneDX.
- Enforce vulnerability scanning of dependencies and container images with policy-based failure thresholds in CI.
- Implement signed commits and artifact provenance using Sigstore or similar to authenticate developer identity and build origin.
- Restrict base image sources to approved internal registries with regular patching schedules and CVE monitoring.
- Apply least-privilege principles to CI runners by segmenting jobs and minimizing access to production secrets.
- Conduct regular access reviews for pipeline service accounts and rotate credentials using automated secret management.
Module 5: Observability-Driven Development
- Require structured logging with consistent schema and correlation IDs across services to enable cross-service tracing.
- Instrument service code with custom metrics for business-critical workflows (e.g., checkout success rate, API latency percentiles).
- Define and deploy synthetic transactions to monitor end-to-end user journeys in staging and production.
- Integrate observability tooling (e.g., Prometheus, OpenTelemetry) into local development environments for early debugging.
- Enforce log retention and sampling policies based on data sensitivity and cost constraints.
- Configure alerting rules with clear runbook references and avoid alert fatigue through signal-to-noise optimization.
Module 6: Managing Technical Debt in Agile DevOps Teams
- Allocate sprint capacity (e.g., 20%) explicitly for infrastructure and reliability improvements using a technical backlog.
- Track technical debt items in the same issue tracker as feature work with defined owners and resolution criteria.
- Implement automated code quality gates (e.g., SonarQube) with baseline thresholds to prevent degradation.
- Conduct architecture decision record (ADR) reviews for major changes to ensure traceability and alignment.
- Measure and report on lead time, change failure rate, and MTTR to prioritize investments in process improvement.
- Rotate developers through operational tasks (e.g., incident response, monitoring tuning) to maintain awareness of system health.
Module 7: Scaling DevOps Across Multiple Teams
- Establish a platform engineering team to provide self-service tooling and standardized templates for onboarding.
- Define API contracts and versioning policies for inter-team service dependencies to reduce integration risk.
- Implement centralized observability and audit logging with team-level access controls for compliance and troubleshooting.
- Coordinate deployment freeze windows during critical business periods with cross-team sign-off and rollback readiness checks.
- Standardize CI/CD interfaces (e.g., CLI, API) to reduce cognitive load when teams manage multiple services.
- Run quarterly cross-team DevOps maturity assessments to identify bottlenecks and share improvements.
Module 8: Compliance and Audit Readiness in Continuous Delivery
- Embed compliance checks into CI/CD pipelines (e.g., GDPR data handling, PCI controls) with automated evidence collection.
- Maintain immutable audit trails of all deployment events, including who deployed, what changed, and when.
- Segregate duties in pipeline approvals by requiring peer review and operations sign-off for production promotions.
- Generate compliance reports from pipeline and infrastructure logs using automated aggregation tools.
- Conduct regular dry runs of audit responses using historical deployment data to validate evidence availability.
- Design data retention policies for logs and artifacts to meet regulatory requirements without incurring unnecessary storage costs.