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End-to-End Supply Chain Management; A Step-by-Step Guide

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End-to-End Supply Chain Management: A Step-by-Step Guide



Course Overview

This comprehensive course provides a step-by-step guide to end-to-end supply chain management, covering the fundamentals, best practices, and real-world applications. Participants will gain hands-on experience and actionable insights to improve their organization's supply chain efficiency, reduce costs, and increase customer satisfaction.



Course Objectives

  • Understand the concepts and principles of end-to-end supply chain management
  • Analyze and optimize supply chain operations, from procurement to delivery
  • Develop effective supply chain strategies and tactics to improve efficiency and reduce costs
  • Implement best practices in supply chain management, including risk management and sustainability
  • Measure and evaluate supply chain performance using key performance indicators (KPIs)


Course Outline

Module 1: Introduction to End-to-End Supply Chain Management

  • Definition and scope of end-to-end supply chain management
  • Benefits and challenges of end-to-end supply chain management
  • Key components of end-to-end supply chain management
  • Best practices in end-to-end supply chain management

Module 2: Supply Chain Fundamentals

  • Supply chain definitions and terminology
  • Supply chain structures and models
  • Supply chain flows: material, information, and financial
  • Supply chain relationships: supplier, manufacturer, distributor, retailer, and customer

Module 3: Procurement and Sourcing

  • Procurement and sourcing strategies
  • Supplier selection and evaluation
  • Contract management and negotiation
  • Purchase order management and fulfillment

Module 4: Inventory Management

  • Inventory types and classifications
  • Inventory management strategies: just-in-time, just-in-case, and vendor-managed inventory
  • Inventory control systems: perpetual and periodic
  • Inventory optimization techniques: ABC analysis, EOQ, and safety stock

Module 5: Transportation and Logistics

  • Transportation modes: truck, rail, air, and sea
  • Transportation management systems: routing, scheduling, and tracking
  • Logistics and distribution strategies: warehousing, cross-docking, and third-party logistics
  • Freight audit and payment: managing transportation costs

Module 6: Warehouse and Distribution Management

  • Warehouse types and functions: receiving, storing, picking, and shipping
  • Warehouse management systems: inventory tracking, storage, and retrieval
  • Distribution strategies: direct-to-consumer, wholesale, and retail
  • Order fulfillment and packaging: managing customer expectations

Module 7: Supply Chain Risk Management

  • Supply chain risk types: natural disasters, supplier insolvency, and cyber attacks
  • Supply chain risk assessment and mitigation strategies
  • Business continuity planning and disaster recovery
  • Supply chain insurance and liability management

Module 8: Supply Chain Sustainability and Social Responsibility

  • Supply chain sustainability: environmental, social, and economic
  • Supply chain social responsibility: labor practices, human rights, and community engagement
  • Green supply chain management: reducing carbon footprint and waste
  • Corporate social responsibility: reporting and compliance

Module 9: Supply Chain Performance Measurement and Evaluation

  • Supply chain performance metrics: lead time, inventory turnover, and fill rate
  • Key performance indicators (KPIs): measuring supply chain efficiency and effectiveness
  • Supply chain benchmarking: comparing performance to industry standards
  • Supply chain continuous improvement: identifying opportunities for improvement

Module 10: Supply Chain Technology and Analytics

  • Supply chain technology: ERP, CRM, and SCM systems
  • Supply chain analytics: data mining, predictive analytics, and machine learning
  • Supply chain visibility: tracking and tracing shipments and inventory
  • Supply chain optimization: using technology to improve efficiency and reduce costs


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a testament to the participant's knowledge and skills in end-to-end supply chain management.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date course materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking
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