Attention all executives and business professionals!
Have you been searching for a comprehensive tool to help improve your organization′s performance? Look no further than the Executive Scorecard in Balanced Scorecard Knowledge Base.
Our dataset consists of 1512 prioritized requirements, solutions, benefits, results, and real-world case studies, all specifically tailored to help you achieve optimal results by urgency and scope.
With this powerful tool, you will have the most important questions at your fingertips to guide your decision making.
But why choose our Executive Scorecard in Balanced Scorecard Knowledge Base over competitors and alternatives? It′s simple - our product is designed by professionals, for professionals.
We understand the unique challenges faced by executives and have curated the most effective solutions to address them.
This is not just another generic product - our Executive Scorecard in Balanced Scorecard is a specific and specialized tool that will elevate your organization′s performance to new heights.
And best of all, it is affordable and can be used entirely on your own without the need for expensive consultants.
So how exactly can this product benefit you? By providing a clear and concise overview of your organization′s goals, strategies, and key performance indicators, our Executive Scorecard will help you stay focused and make informed decisions.
With this knowledge base, you will be able to effectively measure and track progress, identify areas for improvement, and ultimately drive success for your business.
But don′t just take our word for it - our product is backed by extensive research on the effectiveness of the Balanced Scorecard method, making it a highly reliable and trusted tool for businesses of any size.
Additionally, our Executive Scorecard in Balanced Scorecard is a cost-effective solution compared to hiring consultants or investing in other similar products.
Still not convinced? Let us break it down for you.
Our product offers a variety of features and benefits, including detailed product specifications and an overview of how to use it, a comparison with related products, and an in-depth analysis of the pros and cons.
In a nutshell, our Executive Scorecard in Balanced Scorecard Knowledge Base is the complete package for executives and business professionals looking to take their organization to the next level.
It is a user-friendly, affordable, and highly effective tool that will guide your decision making and drive measurable results.
Say goodbye to guesswork and data overload - trust in our Executive Scorecard to help you make informed and strategic decisions for your business.
Don′t wait any longer, get your hands on our Executive Scorecard in Balanced Scorecard Knowledge Base today and see the difference it can make for your organization!
Why are so many people familiar with the term balanced scorecard and so few familiar with the term strategy maps? When a balanced scorecard is presented to an executive, how would the executive interpret numbers? Does customer effort show promise as a similar metric and can it make it onto the executive balanced scorecard?
Executive Scorecard
The balanced scorecard is a popular management tool used to measure and track organizational performance, while strategy maps are less well-known visual representations of an organization′s strategic objectives and initiatives.
1. Solutions: Use clear communication, training and education programs, and consistent implementation across all levels of the organization.
2. Benefits: Improved understanding of overall strategy, alignment of goals across departments, and increased accountability for results.
3. Solutions: Create an executive scorecard that incorporates key performance indicators (KPIs) relevant to the organization′s strategy.
4. Benefits: Allows executives to regularly track progress towards strategic goals and make informed decisions based on real-time data.
5. Solutions: Develop a visual strategy map that connects objectives, measures, targets, and initiatives in a cause-and-effect relationship.
6. Benefits: Provides a comprehensive and easy-to-understand overview of the organization′s strategic priorities and how they are connected.
7. Solutions: Align the executive scorecard and strategy map with individual performance reviews and incentives.
8. Benefits: Increases motivation and commitment among employees to achieve strategic objectives, leading to better overall performance.
9. Solutions: Regularly review and update the executive scorecard and strategy map to ensure they remain relevant to the changing business environment.
10. Benefits: Allows for agile and adaptive decision-making to stay on track towards achieving long-term strategic goals.
CONTROL QUESTION: Why are so many people familiar with the term balanced scorecard and so few familiar with the term strategy maps?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, the Executive Scorecard will be the leading and most widely used performance management tool, integrated into every organization′s strategic decision-making processes. Its impact will reach far beyond traditional business metrics, extending to social and environmental commitments, and contributing to creating a more sustainable world.
The Executive Scorecard′s revolutionary approach will have transformed the way managers think and act, shifting the focus from short-term financial gains to long-term strategic goals and broader stakeholder interests. It will foster a culture of continuous learning and improvement, empowering employees at all levels to take ownership of their performance and contribute to the organization′s success.
By leveraging advanced technologies like artificial intelligence and predictive analytics, the Executive Scorecard will provide real-time insights and foresight, enabling organizations to adapt and respond quickly in an ever-changing global market. It will break down silos and facilitate collaboration across departments, driving innovation and fostering a dynamic and agile organizational culture.
Furthermore, the Executive Scorecard will serve as a powerful communication and alignment tool, ensuring that every employee understands how their role contributes to the organization′s overall strategic objectives. It will also enhance transparency and accountability, building trust and credibility with stakeholders, including investors, customers, and the public.
Ultimately, the Executive Scorecard will be recognized as more than just a performance measurement tool but a powerful enabler of organizational success and a force for positive change in the world. It will revolutionize the way organizations think and operate, creating a new standard for strategic planning and execution.
"This dataset has helped me break out of my rut and be more creative with my recommendations. I`m impressed with how much it has boosted my confidence."
Client Situation:
XYZ Corporation, a leading global organization in the technology industry, saw a decline in their market share and profitability despite consistently meeting or exceeding financial targets. The executives were concerned and understood that relying solely on traditional financial measures was not providing them with a complete understanding of their performance and potential areas for improvement. To address this issue, the CEO consulted with a top management consulting firm to develop a comprehensive performance management system that would enable them to align their strategy with operations and measure their success holistically.
Consulting Methodology:
The consulting team utilized the Executive Scorecard approach, which is based on the balanced scorecard framework developed by Drs. Robert S. Kaplan and David P. Norton. This methodology focuses on four key perspectives of an organization: financial, customer, internal processes, and learning and growth. In addition, the team also utilized strategy maps, a tool developed by the same authors, to visually communicate the cause-and-effect relationship between strategic objectives and key performance indicators (KPIs) across the four perspectives.
Deliverables:
The consulting team worked closely with XYZ Corporation′s senior management to develop an executive scorecard that aligned with the organization′s strategy and objectives. The deliverables included a comprehensive scorecard that measured performance across the four perspectives, with KPIs selected to align with the organization′s strategic objectives. In addition, the team created strategy maps that depicted how each objective contributed to the organization′s overall strategy and how they were linked to specific KPIs.
Implementation Challenges:
One of the main challenges faced by the consulting team during the implementation of the Executive Scorecard was the lack of understanding of the concept of strategy maps within the organization. Despite the widespread acceptance and popularity of the balanced scorecard framework, many employees were unfamiliar with the term strategy maps. This lack of understanding made it difficult for the consulting team to effectively communicate the cause-and-effect relationship between strategic objectives and KPIs, and the importance of this relationship in achieving overall organizational success.
KPIs:
The consulting team identified several KPIs to measure the effectiveness of the Executive Scorecard and strategy maps implementation. These included:
1. Adoption rate: Percentage of employees who understand the concept of strategy maps and can apply it to their work.
2. Alignment index: A measure of how well the organization′s goals and objectives are aligned with the four perspectives of the Executive Scorecard.
3. Strategy execution index: The degree to which the organization′s strategic objectives are being translated into operational actions and processes.
4. Customer satisfaction index: A measure of customer satisfaction and loyalty, aligned with the customer perspective of the Executive Scorecard.
Management Considerations:
To ensure the successful implementation and sustainability of the Executive Scorecard and strategy maps, the consulting team recommended that XYZ Corporation take the following management actions:
1. Invest in employee education and training: To increase the adoption and understanding of strategy maps, the organization needed to invest in employee education and training programs. This would help employees understand the importance of the cause-and-effect relationship between strategic objectives and KPIs and how it contributes to the organization′s success.
2. Continuous monitoring and improvement: The consulting team emphasized the need for continuous monitoring and improvement of the Executive Scorecard and strategy maps. This involved regularly reviewing and updating the scorecard and maps to ensure they remained relevant and aligned with the organization′s strategy.
3. Cascading the scorecard: To increase employee engagement and understanding, the organization needed to cascade the scorecard down the hierarchy. This would help each employee understand how their individual performance contributes to the achievement of the organization′s overall objectives.
Citations:
1. Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization. Harvard Business Review, 79(10), 78-83.
2. Pandey, V., & Khatri, N. (2012). Balanced scorecard: A review of literature. International Journal of Business, Management and Social Sciences, 1(1), 47-55.
3. Raman, S., Singh, J., Jhamb, D., & Sangwan, K. S. (2013). Exploring the role of strategy maps in balanced scorecard implementation: An Indian perspective. Journal of Applied Economics and Business Research, 3(3), 173-188.
Conclusion:
In conclusion, the Executive Scorecard and strategy maps methodology proved to be a highly effective approach for XYZ Corporation in aligning their strategy with operations and measuring performance holistically. By implementing this comprehensive performance management system, the organization was able to identify areas for improvement and drive strategic initiatives that ultimately led to improved financial results. However, the lack of understanding of strategy maps within the organization highlighted the need for effective communication and employee education to ensure the successful implementation and sustainability of the Executive Scorecard. As organizations continue to focus on performance management and strategy execution, it is crucial for them to understand the importance of both the balanced scorecard and strategy maps methodologies and their complementary role in driving organizational success.
Have you been searching for a comprehensive tool to help improve your organization′s performance? Look no further than the Executive Scorecard in Balanced Scorecard Knowledge Base.
Our dataset consists of 1512 prioritized requirements, solutions, benefits, results, and real-world case studies, all specifically tailored to help you achieve optimal results by urgency and scope.
With this powerful tool, you will have the most important questions at your fingertips to guide your decision making.
But why choose our Executive Scorecard in Balanced Scorecard Knowledge Base over competitors and alternatives? It′s simple - our product is designed by professionals, for professionals.
We understand the unique challenges faced by executives and have curated the most effective solutions to address them.
This is not just another generic product - our Executive Scorecard in Balanced Scorecard is a specific and specialized tool that will elevate your organization′s performance to new heights.
And best of all, it is affordable and can be used entirely on your own without the need for expensive consultants.
So how exactly can this product benefit you? By providing a clear and concise overview of your organization′s goals, strategies, and key performance indicators, our Executive Scorecard will help you stay focused and make informed decisions.
With this knowledge base, you will be able to effectively measure and track progress, identify areas for improvement, and ultimately drive success for your business.
But don′t just take our word for it - our product is backed by extensive research on the effectiveness of the Balanced Scorecard method, making it a highly reliable and trusted tool for businesses of any size.
Additionally, our Executive Scorecard in Balanced Scorecard is a cost-effective solution compared to hiring consultants or investing in other similar products.
Still not convinced? Let us break it down for you.
Our product offers a variety of features and benefits, including detailed product specifications and an overview of how to use it, a comparison with related products, and an in-depth analysis of the pros and cons.
In a nutshell, our Executive Scorecard in Balanced Scorecard Knowledge Base is the complete package for executives and business professionals looking to take their organization to the next level.
It is a user-friendly, affordable, and highly effective tool that will guide your decision making and drive measurable results.
Say goodbye to guesswork and data overload - trust in our Executive Scorecard to help you make informed and strategic decisions for your business.
Don′t wait any longer, get your hands on our Executive Scorecard in Balanced Scorecard Knowledge Base today and see the difference it can make for your organization!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1512 prioritized Executive Scorecard requirements. - Extensive coverage of 187 Executive Scorecard topic scopes.
- In-depth analysis of 187 Executive Scorecard step-by-step solutions, benefits, BHAGs.
- Detailed examination of 187 Executive Scorecard case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Customer Satisfaction, Training And Development, Learning And Growth Perspective, Balanced Training Data, Legal Standards, Variance Analysis, Competitor Analysis, Inventory Management, Data Analysis, Employee Engagement, Brand Perception, Stock Turnover, Customer Feedback, Goals Balanced, Production Costs, customer value, return on equity, Liquidity Position, Website Usability, Community Relations, Technology Management, learning growth, Cash Reserves, Foster Growth, Market Share, strategic objectives, Operating Efficiency, Market Segmentation, Financial Governance, Gross Profit Margin, target setting, corporate social responsibility, procurement cost, Workflow Optimization, Idea Generation, performance feedback, Ethical Standards, Quality Management, Change Management, Corporate Culture, Manufacturing Quality, SWOT Assessment, key drivers, Transportation Expenses, Capital Allocation, Accident Prevention, alignment matrix, Information Protection, Product Quality, Employee Turnover, Environmental Impact, sustainable development, Knowledge Transfer, Community Impact, IT Strategy, Risk Management, Supply Chain Management, Operational Efficiency, balanced approach, Corporate Governance, Brand Awareness, skill gap, Liquidity And Solvency, Customer Retention, new market entry, Strategic Alliances, Waste Management, Intangible Assets, ESG, Global Expansion, Board Diversity, Financial Reporting, Control System Engineering, Financial Perspective, Profit Maximization, Service Quality, Workforce Diversity, Data Security, Action Plan, Performance Monitoring, Sustainable Profitability, Brand Image, Internal Process Perspective, Sales Growth, Timelines and Milestones, Management Buy-in, Automated Data Collection, Strategic Planning, Knowledge Management, Service Standards, CSR Programs, Economic Value Added, Production Efficiency, Team Collaboration, Product Launch Plan, Outsourcing Agreements, Financial Performance, customer needs, Sales Strategy, Financial Planning, Project Management, Social Responsibility, Performance Incentives, KPI Selection, credit rating, Technology Strategies, Supplier Scorecard, Brand Equity, Key Performance Indicators, business strategy, Balanced Scorecards, Metric Analysis, Customer Service, Continuous Improvement, Budget Variances, Government Relations, Stakeholder Analysis Model, Cost Reduction, training impact, Expenses Reduction, Technology Integration, Energy Efficiency, Cycle Time Reduction, Manager Scorecard, Employee Motivation, workforce capability, Performance Evaluation, Working Capital Turnover, Cost Management, Process Mapping, Revenue Growth, Marketing Strategy, Financial Measurements, Profitability Ratios, Operational Excellence Strategy, Service Delivery, Customer Acquisition, Skill Development, Leading Measurements, Obsolescence Rate, Asset Utilization, Governance Risk Score, Scorecard Metrics, Distribution Strategy, results orientation, Web Traffic, Better Staffing, Organizational Structure, Policy Adherence, Recognition Programs, Turnover Costs, Risk Assessment, User Complaints, Strategy Execution, Pricing Strategy, Market Reception, Data Breach Prevention, Lean Management, Six Sigma, Continuous improvement Introduction, Mergers And Acquisitions, Non Value Adding Activities, performance gap, Safety Record, IT Financial Management, Succession Planning, Retention Rates, Executive Compensation, key performance, employee recognition, Employee Development, Executive Scorecard, Supplier Performance, Process Improvement, customer perspective, top-down approach, Balanced Scorecard, Competitive Analysis, Goal Setting, internal processes, product mix, Quality Control, Systems Review, Budget Variance, Contract Management, Customer Loyalty, Objectives Cascade, Ethics and Integrity, Shareholder Value
Executive Scorecard Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Executive Scorecard
The balanced scorecard is a popular management tool used to measure and track organizational performance, while strategy maps are less well-known visual representations of an organization′s strategic objectives and initiatives.
1. Solutions: Use clear communication, training and education programs, and consistent implementation across all levels of the organization.
2. Benefits: Improved understanding of overall strategy, alignment of goals across departments, and increased accountability for results.
3. Solutions: Create an executive scorecard that incorporates key performance indicators (KPIs) relevant to the organization′s strategy.
4. Benefits: Allows executives to regularly track progress towards strategic goals and make informed decisions based on real-time data.
5. Solutions: Develop a visual strategy map that connects objectives, measures, targets, and initiatives in a cause-and-effect relationship.
6. Benefits: Provides a comprehensive and easy-to-understand overview of the organization′s strategic priorities and how they are connected.
7. Solutions: Align the executive scorecard and strategy map with individual performance reviews and incentives.
8. Benefits: Increases motivation and commitment among employees to achieve strategic objectives, leading to better overall performance.
9. Solutions: Regularly review and update the executive scorecard and strategy map to ensure they remain relevant to the changing business environment.
10. Benefits: Allows for agile and adaptive decision-making to stay on track towards achieving long-term strategic goals.
CONTROL QUESTION: Why are so many people familiar with the term balanced scorecard and so few familiar with the term strategy maps?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, the Executive Scorecard will be the leading and most widely used performance management tool, integrated into every organization′s strategic decision-making processes. Its impact will reach far beyond traditional business metrics, extending to social and environmental commitments, and contributing to creating a more sustainable world.
The Executive Scorecard′s revolutionary approach will have transformed the way managers think and act, shifting the focus from short-term financial gains to long-term strategic goals and broader stakeholder interests. It will foster a culture of continuous learning and improvement, empowering employees at all levels to take ownership of their performance and contribute to the organization′s success.
By leveraging advanced technologies like artificial intelligence and predictive analytics, the Executive Scorecard will provide real-time insights and foresight, enabling organizations to adapt and respond quickly in an ever-changing global market. It will break down silos and facilitate collaboration across departments, driving innovation and fostering a dynamic and agile organizational culture.
Furthermore, the Executive Scorecard will serve as a powerful communication and alignment tool, ensuring that every employee understands how their role contributes to the organization′s overall strategic objectives. It will also enhance transparency and accountability, building trust and credibility with stakeholders, including investors, customers, and the public.
Ultimately, the Executive Scorecard will be recognized as more than just a performance measurement tool but a powerful enabler of organizational success and a force for positive change in the world. It will revolutionize the way organizations think and operate, creating a new standard for strategic planning and execution.
Customer Testimonials:
"This dataset has helped me break out of my rut and be more creative with my recommendations. I`m impressed with how much it has boosted my confidence."
"The variety of prioritization methods offered is fantastic. I can tailor the recommendations to my specific needs and goals, which gives me a huge advantage."
"I can`t believe I didn`t discover this dataset sooner. The prioritized recommendations are a game-changer for project planning. The level of detail and accuracy is unmatched. Highly recommended!"
Executive Scorecard Case Study/Use Case example - How to use:
Client Situation:
XYZ Corporation, a leading global organization in the technology industry, saw a decline in their market share and profitability despite consistently meeting or exceeding financial targets. The executives were concerned and understood that relying solely on traditional financial measures was not providing them with a complete understanding of their performance and potential areas for improvement. To address this issue, the CEO consulted with a top management consulting firm to develop a comprehensive performance management system that would enable them to align their strategy with operations and measure their success holistically.
Consulting Methodology:
The consulting team utilized the Executive Scorecard approach, which is based on the balanced scorecard framework developed by Drs. Robert S. Kaplan and David P. Norton. This methodology focuses on four key perspectives of an organization: financial, customer, internal processes, and learning and growth. In addition, the team also utilized strategy maps, a tool developed by the same authors, to visually communicate the cause-and-effect relationship between strategic objectives and key performance indicators (KPIs) across the four perspectives.
Deliverables:
The consulting team worked closely with XYZ Corporation′s senior management to develop an executive scorecard that aligned with the organization′s strategy and objectives. The deliverables included a comprehensive scorecard that measured performance across the four perspectives, with KPIs selected to align with the organization′s strategic objectives. In addition, the team created strategy maps that depicted how each objective contributed to the organization′s overall strategy and how they were linked to specific KPIs.
Implementation Challenges:
One of the main challenges faced by the consulting team during the implementation of the Executive Scorecard was the lack of understanding of the concept of strategy maps within the organization. Despite the widespread acceptance and popularity of the balanced scorecard framework, many employees were unfamiliar with the term strategy maps. This lack of understanding made it difficult for the consulting team to effectively communicate the cause-and-effect relationship between strategic objectives and KPIs, and the importance of this relationship in achieving overall organizational success.
KPIs:
The consulting team identified several KPIs to measure the effectiveness of the Executive Scorecard and strategy maps implementation. These included:
1. Adoption rate: Percentage of employees who understand the concept of strategy maps and can apply it to their work.
2. Alignment index: A measure of how well the organization′s goals and objectives are aligned with the four perspectives of the Executive Scorecard.
3. Strategy execution index: The degree to which the organization′s strategic objectives are being translated into operational actions and processes.
4. Customer satisfaction index: A measure of customer satisfaction and loyalty, aligned with the customer perspective of the Executive Scorecard.
Management Considerations:
To ensure the successful implementation and sustainability of the Executive Scorecard and strategy maps, the consulting team recommended that XYZ Corporation take the following management actions:
1. Invest in employee education and training: To increase the adoption and understanding of strategy maps, the organization needed to invest in employee education and training programs. This would help employees understand the importance of the cause-and-effect relationship between strategic objectives and KPIs and how it contributes to the organization′s success.
2. Continuous monitoring and improvement: The consulting team emphasized the need for continuous monitoring and improvement of the Executive Scorecard and strategy maps. This involved regularly reviewing and updating the scorecard and maps to ensure they remained relevant and aligned with the organization′s strategy.
3. Cascading the scorecard: To increase employee engagement and understanding, the organization needed to cascade the scorecard down the hierarchy. This would help each employee understand how their individual performance contributes to the achievement of the organization′s overall objectives.
Citations:
1. Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization. Harvard Business Review, 79(10), 78-83.
2. Pandey, V., & Khatri, N. (2012). Balanced scorecard: A review of literature. International Journal of Business, Management and Social Sciences, 1(1), 47-55.
3. Raman, S., Singh, J., Jhamb, D., & Sangwan, K. S. (2013). Exploring the role of strategy maps in balanced scorecard implementation: An Indian perspective. Journal of Applied Economics and Business Research, 3(3), 173-188.
Conclusion:
In conclusion, the Executive Scorecard and strategy maps methodology proved to be a highly effective approach for XYZ Corporation in aligning their strategy with operations and measuring performance holistically. By implementing this comprehensive performance management system, the organization was able to identify areas for improvement and drive strategic initiatives that ultimately led to improved financial results. However, the lack of understanding of strategy maps within the organization highlighted the need for effective communication and employee education to ensure the successful implementation and sustainability of the Executive Scorecard. As organizations continue to focus on performance management and strategy execution, it is crucial for them to understand the importance of both the balanced scorecard and strategy maps methodologies and their complementary role in driving organizational success.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
