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Identity Diligence in Identity Management

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This curriculum spans the design and operationalization of an enterprise identity management program, comparable in scope to a multi-phase advisory engagement addressing governance, lifecycle automation, privileged access, federation, and compliance across complex hybrid environments.

Module 1: Establishing Identity Governance Frameworks

  • Define role-based access control (RBAC) ownership models, assigning role stewards within business units to maintain role accuracy and prevent role creep.
  • Select and configure an identity governance and administration (IGA) platform that supports automated certification campaigns and integrates with existing HR systems for lifecycle synchronization.
  • Implement segregation of duties (SoD) policies by analyzing high-risk transaction combinations in ERP systems and embedding controls in access request workflows.
  • Negotiate approval hierarchies for access provisioning, balancing operational efficiency with compliance requirements by defining delegated approvers with fallback mechanisms.
  • Develop audit-ready access certification cycles with predefined schedules, scope filters, and escalation paths for delinquent reviewers.
  • Integrate identity governance policies with corporate risk and compliance frameworks to align access controls with SOX, HIPAA, or GDPR obligations.

Module 2: Identity Lifecycle Management at Scale

  • Design automated provisioning workflows that trigger on HR feed events (hire, transfer, termination) while handling edge cases like contractors and rehires.
  • Implement deprovisioning delays for privileged accounts with manual review gates to prevent accidental access loss during offboarding.
  • Map identity sources across hybrid environments (on-prem AD, cloud directories, SaaS apps) and establish authoritative sources for reconciliation.
  • Configure just-in-time (JIT) access for temporary roles using time-bound entitlements with auto-removal and audit logging.
  • Develop reconciliation processes for orphaned accounts by scanning target systems and assigning remediation owners based on last login and group membership.
  • Establish identity synchronization rules that resolve conflicts when attributes differ across connected directories, prioritizing HR as the system of record.

Module 3: Privileged Access Management Integration

  • Integrate privileged access management (PAM) solutions with IGA to enforce pre-approval workflows before just-in-time elevation to admin roles.
  • Define session recording and monitoring policies for privileged accounts based on system criticality, balancing security with privacy regulations.
  • Implement password vaulting for shared administrative accounts with check-in/check-out workflows and enforced rotation after each use.
  • Configure privileged session analytics to detect anomalous behavior, such as off-hours access or command-line activity deviating from baselines.
  • Enforce multi-factor authentication (MFA) for all privileged access, including break-glass scenarios with documented override procedures.
  • Design emergency access procedures (e.g., firecall IDs) with time-limited activation, mandatory justification logging, and post-use review requirements.

Module 4: Identity Federation and Single Sign-On Architecture

  • Select federation protocols (SAML, OIDC, WS-Fed) based on application support, security requirements, and user experience trade-offs.
  • Design identity provider (IdP) failover and disaster recovery configurations to maintain SSO availability during outages.
  • Implement attribute mapping rules that minimize data exposure while satisfying application entitlement requirements for role assignment.
  • Negotiate trust relationships with external partners, defining acceptable assurance levels and required MFA methods for federated access.
  • Configure adaptive authentication policies that step up authentication based on risk signals such as geolocation, device posture, or access sensitivity.
  • Deploy SSO monitoring with real-time alerting for failed logins, token validation errors, and unexpected redirect loops.

Module 5: Access Certification and Attestation Operations

  • Segment certification campaigns by risk tier, applying more frequent reviews for privileged and cross-functional access.
  • Customize attestation templates to include contextual information such as last access date, peer comparisons, and role purpose descriptions.
  • Implement automated remediation workflows for revoked access, including notification to IT support and system-specific deprovisioning scripts.
  • Define reviewer accountability measures, including audit trails of review decisions and escalation paths for non-responsive managers.
  • Integrate certification findings into risk scoring models to prioritize follow-up actions and track access risk over time.
  • Optimize campaign scheduling to avoid review fatigue, staggering certifications across departments and aligning with business cycles.

Module 6: Identity Analytics and Threat Detection

  • Deploy user and entity behavior analytics (UEBA) to baseline normal access patterns and flag deviations such as bulk data access or after-hours logins.
  • Correlate identity events across directories, VPNs, and cloud apps to detect lateral movement indicative of compromised accounts.
  • Configure automated alerts for high-risk scenarios, such as privilege escalation outside change windows or access from high-risk geographies.
  • Integrate identity data into SIEM platforms using standardized log formats and retention policies aligned with incident response requirements.
  • Conduct retrospective access reviews following security incidents to identify gaps in monitoring coverage or policy enforcement.
  • Establish thresholds for anomaly detection that minimize false positives by accounting for legitimate business activities like month-end closing.

Module 7: Regulatory Compliance and Audit Readiness

  • Map identity controls to specific regulatory requirements (e.g., NIST 800-53, ISO 27001) and maintain documented control narratives for auditors.
  • Generate standardized evidence packages for access reviews, including certification reports, approval trails, and remediation logs.
  • Implement data retention policies for identity logs that satisfy legal hold requirements without incurring unnecessary storage costs.
  • Conduct pre-audit access clean-up initiatives to remove obsolete entitlements and reduce audit findings related to excessive access.
  • Coordinate with internal audit to define sampling methodologies for access reviews and agree on evidence formats in advance.
  • Document compensating controls for temporary exceptions, including risk acceptance forms and scheduled review dates.

Module 8: Identity Program Maturity and Continuous Improvement

  • Establish key performance indicators (KPIs) such as access request fulfillment time, certification completion rate, and orphaned account count.
  • Conduct quarterly access risk assessments to identify emerging threats and adjust control priorities accordingly.
  • Facilitate cross-functional steering committee meetings with IT, security, HR, and business leaders to align identity initiatives with strategic goals.
  • Perform post-implementation reviews after major identity projects to capture lessons learned and refine deployment playbooks.
  • Evaluate emerging identity technologies (e.g., identity fabric, decentralized identity) through controlled pilots with defined success criteria.
  • Develop a skills matrix for identity operations teams and plan targeted upskilling in areas like automation scripting and cloud identity patterns.