Knowledge Capture Toolkit

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Head Knowledge Capture: monitor and ensure all client deliverables, scheduled imports and loads are executing and delivered on time with no issues.

More Uses of the Knowledge Capture Toolkit:

  • Establish that your organization maintains knowledge regarding the development of new programs and services for Internal Control and security considerations.

  • Supervise Knowledge Capture: general IT knowledge system troubleshooting, hardware setup, employee on boarding and off boarding, system and Platform Security.

  • Manage Knowledge Capture: integration design practice knowledge from flat files to Web Services.

  • Devise Knowledge Capture: partner with Engineering teams to create and update diagnostic information and procedures contained in the diagnostics Knowledge Base for use by non engineers.

  • Direct Knowledge Capture: a knowledge center in Business Process, User Provisioning process, and security maintenance process.

  • Audit Knowledge Capture: technical knowledge in Security Engineering, authentication and federation protocols, cryptography, and Application Security.

  • Be able to write and develop the solutions learned from customer interaction into materials for internal and customer facing FAQs and Knowledge Base.

  • Organize Knowledge Capture: expertise knowledge in managing client requirements and communicating Best Practices as an industry professional.

  • Contribute to the ongoing learning and success of the team and organization, by sharing knowledge through mentorship and collaboration.

  • Develop and apply innovative approaches to ensure the effective capture, retention and communication of technical and project knowledge generated (tacit and implicit).

  • Arrange that your design develops expertise in the applications and maintains a solid knowledge with respect to automated Testing Tools and techniques that support ETL/Data Integration testing.

  • Provide technical guidance and mentoring to team members, serve as a resource to share specialized knowledge with the team.

  • Ensure you consider; lead with knowledge in Process Mapping and Business Process re engineering.

  • Ensure you integrate; understand business context, issues, and challenges to provide coaching to managers and team members leveraging business knowledge to provide effective solutions that evolve with Business Needs.

  • Translate this knowledge into annual strategic and tactic plans that address the right strategic levers and comprise an optimized mix of channels, tactics, content, and messaging.

  • Contribute to change communications, training and Knowledge Transfer plans and activities using a pragmatic and creative approach for high impact results.

  • Ensure you forecast; lead with knowledge in various scripting languages (Bash, Ruby, Python, PowerShell, etc).

  • Validate operational process execution and identify gaps in field knowledge and training materials.

  • Develop, maintain and demonstrate product knowledge relevant to product offerings, current support policies and methods of support delivery in order to quickly provide solutions to customer inquiries.

  • Ensure you lead and coach to the Agile way of working through cross Team Collaboration, Knowledge Sharing and using KANBAN to solution differentiating Process Design.

  • Manage knowledge in teamcenter applications as your teamcenter, structure management, workflow designer, Access management and query builder.

  • Ensure your organization executes production engineering processes, Incident Management, Root Cause Analysis, Problem Management, Change Management, reLease Management and Knowledge Management.

  • Be accountable for developing specialized knowledge in discipline.

  • Help build a Knowledge Base of specific strategic facts and competitive trends in marketing relevant to your clients and prospects.

  • Steer Knowledge Capture: constantly update knowledge and learning of the industry, the Competitive Landscape, the switch platform and all ancillary technologies through ongoing personal development.

  • Be accountable for scripting knowledge like Shell Scripting or Python that can leverage API and automation tools in a cloud providers.

  • Secure that your organization uses technical knowledge and industry expertise to influence and develop the right Intellectual Property (IP) to better serve customers.

  • Ensure you persuade; lead with knowledge in Penetration Testing, programming, network and operating systems.

  • Confirm your design contributes to strategic insight derived from knowledge and analysis of industry and Competitive Analysis.

  • Evaluate Knowledge Capture: Expert Knowledge in Incident Handling.

  • Call attention to perform departmental and enterprise level Business Continuity program awareness sessions to ensure your organization is prepared.


Save time, empower your teams and effectively upgrade your processes with access to this practical Knowledge Capture Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Knowledge Capture related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Knowledge Capture specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Knowledge Capture Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Knowledge Capture improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Is special Knowledge Capture user knowledge required?

  2. Is there any way to speed up the process?

  3. How do you recognize an objection?

  4. How can you become the company that would put you out of business?

  5. What are your operating costs?

  6. What prevents you from making the changes you know will make you a more effective Knowledge Capture leader?

  7. How do you take a forward-looking perspective in identifying Knowledge Capture research related to market response and models?

  8. Can you maintain your growth without detracting from the factors that have contributed to your success?

  9. Who needs to know about Knowledge Capture?

  10. What are the types and number of measures to use?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Knowledge Capture book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Knowledge Capture self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Knowledge Capture Self-Assessment and Scorecard you will develop a clear picture of which Knowledge Capture areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Knowledge Capture Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Knowledge Capture projects with the 62 implementation resources:

  • 62 step-by-step Knowledge Capture Project Management Form Templates covering over 1500 Knowledge Capture project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Knowledge Capture project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Knowledge Capture Project Team have enough people to execute the Knowledge Capture project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Knowledge Capture project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Knowledge Capture Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Knowledge Capture project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Knowledge Capture project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Knowledge Capture project with this in-depth Knowledge Capture Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Knowledge Capture projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Knowledge Capture and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Knowledge Capture investments work better.

This Knowledge Capture All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.