Attention all IT professionals!
Are you tired of feeling overwhelmed and struggling to efficiently manage your resources in IT service management? Look no further, because our Resource Management in IT Service Management Knowledge Base is here to revolutionize the way you handle your priorities and tasks.
Our comprehensive dataset contains 1571 prioritized requirements, solutions, benefits, results, and example case studies/use cases for Resource Management in IT Service Management.
This means you have access to a vast pool of knowledge at your fingertips, saving you time and effort in trying to navigate through multiple sources and prioritize what is most important.
But what sets our Knowledge Base apart from competitors and alternatives? Unlike other products, our Resource Management in IT Service Management dataset is specifically designed by IT professionals, for IT professionals.
We understand the challenges and demands of the industry, and have curated a dataset that addresses them head on.
Not only is our product affordable and DIY, but it also provides a detailed overview and specifications of the resources you need to effectively manage your IT services.
Gone are the days of trial and error, with our Knowledge Base, you can streamline your processes and see immediate results.
The benefits of using our Resource Management in IT Service Management Knowledge Base are endless.
Not only will you save time and effort, but you will also see an increase in efficiency, productivity, and cost savings for your business.
Our data is thoroughly researched and continuously updated to ensure its relevance and effectiveness.
Don′t just take our word for it, businesses of all sizes have seen tremendous success with our Resource Management in IT Service Management dataset.
Stop wasting resources and start maximizing them with our comprehensive and user-friendly Knowledge Base.
Still not convinced? Let′s break down the pros and cons.
Pros: affordable, DIY, comprehensive dataset, time-saving, efficient, relevant and continuously updated, used by professionals, proven success in businesses.
Cons: none.
In summary, our Resource Management in IT Service Management Knowledge Base is a must-have for all IT professionals.
It provides a clear and easy-to-use solution for managing your resources, saving you time, and optimizing your results.
Don′t wait any longer, invest in our Knowledge Base today and see the difference it can make in your business.
How will your organization know where it is doing well and where it needs to focus next? What is the maturity level of project resources, especially project management, in your organization? Has a human resource management plan been defined, outlined, and documented as part of the PMP, or a reference to where it is located included in the PMP?
Resource Management
Resource management involves monitoring and allocating resources to ensure efficiency and effectiveness, allowing organizations to identify areas for improvement and prioritize future efforts.
1. Implement an IT service audit to assess resource allocation and identify areas for improvement.
- Provides a comprehensive overview of current resource management practices and areas of improvement.
2. Use an ITSM tool to track resource utilization and identify bottlenecks or underutilized resources.
- Helps optimize resource allocation and identify areas for cost-saving.
3. Develop a resource management plan that aligns with business goals and objectives.
- Ensures efficient and effective utilization of resources to support the organization′s goals.
4. Conduct regular performance reviews to evaluate the effectiveness of resource management strategies.
- Enables the organization to track progress and make necessary adjustments.
5. Utilize service level agreements (SLAs) to define expectations and prioritize resource allocation.
- Helps in better resource planning and ensures timely delivery of services.
6. Adopt a continuous improvement approach to resource management by regularly reviewing and updating processes.
- Facilitates ongoing optimization of resource management practices to adapt to changing business needs.
7. Offer training and development opportunities to improve skills and competencies of staff.
- Helps in enhancing resource capabilities and improving overall service delivery.
8. Consider implementing a shared resource model to improve efficiency and reduce costs.
- Allows for better utilization of resources across multiple projects and services.
9. Leverage automation and self-service options to reduce manual resource efforts.
- Increases efficiency, minimizes errors, and frees up resources for more critical tasks.
10. Monitor and track key performance indicators (KPIs) related to resource management to measure success.
- Provides data-driven insights to improve and maintain optimal resource usage.
CONTROL QUESTION: How will the organization know where it is doing well and where it needs to focus next?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In ten years, Resource Management will be recognized as the leading organization in promoting sustainable and efficient use of resources worldwide. Our ultimate goal is to achieve a zero-waste society where resources are managed in a circular manner, minimizing environmental impacts and maximizing economic benefits.
To ensure we are on track towards this vision, we will have established a comprehensive, data-driven performance tracking system that measures our progress in various areas of resource management. This system will incorporate input and feedback from stakeholders, including government agencies, businesses, and local communities.
Our organization will also have developed a sustainability index, which will serve as a benchmark for measuring our impact and progress towards a zero-waste society. This index will evaluate our performance in key areas such as waste reduction, energy efficiency, water conservation, and responsible sourcing.
Furthermore, we will continue to collaborate with leading research institutions and experts to continually improve our methods and strategies for resource management. By leveraging cutting-edge technology and innovations, we will stay ahead of the curve and set industry standards for sustainability.
Through transparent reporting and regular communication, both internally and externally, we will keep our stakeholders informed of our progress and solicit feedback on areas of improvement. This will allow us to continuously assess and adjust our goals and strategies to ensure we are always moving towards our long-term vision.
In summary, our big, hairy, audacious goal for Resource Management in 10 years is to play a pivotal role in creating a sustainable future, driven by our commitment to managing resources in a circular and responsible manner. Our performance tracking systems, sustainability index, and continuous improvement efforts will help us stay on course towards achieving this goal.
"I`m blown away by the value this dataset provides. The prioritized recommendations are incredibly useful, and the download process was seamless. A must-have for data enthusiasts!"
Case Study: Improving Resource Management for XYZ Organization
Synopsis:
XYZ Organization is a multinational company that operates in the manufacturing sector. The company has been in business for over three decades and has experienced significant growth both in terms of revenue and market share. As a result, it has expanded its operations to different countries, creating a diverse and complex operational structure. However, this growth has also presented several challenges, with the most critical being resource management. The organization has recognized that efficient management of resources is crucial for maintaining its competitive edge and achieving its long-term goals.
Consulting Methodology:
To address the resource management challenges faced by XYZ Organization, our consulting firm utilized a four-step methodology which includes assessment, analysis, implementation, and monitoring.
1. Assessment - The first step involved conducting a comprehensive assessment of the organization′s current resource management practices. Our team interviewed key stakeholders, reviewed existing policies and procedures, and analyzed data related to resource utilization.
2. Analysis - The next step was to analyze the findings from the assessment phase. This involved identifying gaps and areas of improvement in the organization′s resource management practices. We also conducted benchmarking against industry best practices to determine the organization′s performance compared to its competitors.
3. Implementation - Based on the findings from the previous stages, our team developed a customized resource management strategy for XYZ Organization. The strategy included recommended changes to policies and procedures, the introduction of new tools and technologies, and training programs for employees.
4. Monitoring - To ensure the effective implementation of the new strategy, our team established a monitoring and evaluation system. This involved setting key performance indicators (KPIs) and conducting regular reviews to measure the organization′s progress and make any necessary adjustments.
Deliverables:
As part of our engagement, we provided XYZ Organization with the following deliverables:
1. Comprehensive assessment report highlighting the organization′s current resource management practices and identified areas for improvement.
2. Customized resource management strategy tailored to the organization′s needs and goals.
3. Implementation plan outlining the steps required to implement the new strategy successfully.
4. Training programs for employees to ensure they have the necessary skills and knowledge to effectively manage resources.
Implementation Challenges:
During the implementation phase, our team faced several challenges, including resistance to change, lack of adequate resources, and difficulties in integrating new technology with existing systems. To address these challenges, we worked closely with the organization′s leadership team to gain their buy-in and support for the changes. We also provided training and support to employees to ensure a smooth transition to the new resource management practices.
KPIs and Management Considerations:
To measure the success of our engagement, we set the following KPIs and provided recommendations for ongoing resource management:
1. Resource utilization rate - This KPI measures the percentage of available resources that are currently being utilized by the organization. A higher utilization rate indicates effective resource management.
2. Resource waste reduction - This KPI measures the reduction in the amount of wasted or underutilized resources after implementing the new resource management practices.
3. Cost savings - Efficient resource management can result in cost savings for the organization. This KPI measures the reduction in operational costs as a result of improved resource management.
In addition to these KPIs, we also recommended regular reviews of the resource management strategy to ensure its effectiveness and adjust it according to any changing business needs.
Management Considerations:
Effective resource management requires not only implementing the right strategies but also continuously monitoring and reviewing them. It is essential for XYZ Organization to establish a dedicated team or department responsible for managing resources. This team should regularly review the organization′s resource allocation and utilization to identify any areas for improvement. Moreover, providing ongoing training and development opportunities for employees on resource management best practices is crucial for maintaining efficient operations.
Conclusion:
By implementing our customized resource management strategy, XYZ Organization was able to improve its overall resource utilization and reduce waste. This resulted in significant cost savings, increased productivity, and improved competitiveness in the market. Moving forward, we recommend that the organization continues to monitor and review its resource management practices to adapt to any changes in the business environment and stay ahead of its competitors.
References:
1. Chirayath, S., & Gopalakrishnan, P. (2019). Resource management strategy for project success: A case study. International Journal of Emerging Markets, 15(5), 968-988.
2. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635-672.
3. Lohrey, N. (2020). How to measure resource management in a company. Small Business - Chron.com. Retrieved from https://smallbusiness.chron.com/measure-resource-management-company-43013.html.
4. Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. John Wiley & Sons.
5. Twum-Danso, A. (2008). Resource management for project success in projects of different complexities. Association for Project Management.
Are you tired of feeling overwhelmed and struggling to efficiently manage your resources in IT service management? Look no further, because our Resource Management in IT Service Management Knowledge Base is here to revolutionize the way you handle your priorities and tasks.
Our comprehensive dataset contains 1571 prioritized requirements, solutions, benefits, results, and example case studies/use cases for Resource Management in IT Service Management.
This means you have access to a vast pool of knowledge at your fingertips, saving you time and effort in trying to navigate through multiple sources and prioritize what is most important.
But what sets our Knowledge Base apart from competitors and alternatives? Unlike other products, our Resource Management in IT Service Management dataset is specifically designed by IT professionals, for IT professionals.
We understand the challenges and demands of the industry, and have curated a dataset that addresses them head on.
Not only is our product affordable and DIY, but it also provides a detailed overview and specifications of the resources you need to effectively manage your IT services.
Gone are the days of trial and error, with our Knowledge Base, you can streamline your processes and see immediate results.
The benefits of using our Resource Management in IT Service Management Knowledge Base are endless.
Not only will you save time and effort, but you will also see an increase in efficiency, productivity, and cost savings for your business.
Our data is thoroughly researched and continuously updated to ensure its relevance and effectiveness.
Don′t just take our word for it, businesses of all sizes have seen tremendous success with our Resource Management in IT Service Management dataset.
Stop wasting resources and start maximizing them with our comprehensive and user-friendly Knowledge Base.
Still not convinced? Let′s break down the pros and cons.
Pros: affordable, DIY, comprehensive dataset, time-saving, efficient, relevant and continuously updated, used by professionals, proven success in businesses.
Cons: none.
In summary, our Resource Management in IT Service Management Knowledge Base is a must-have for all IT professionals.
It provides a clear and easy-to-use solution for managing your resources, saving you time, and optimizing your results.
Don′t wait any longer, invest in our Knowledge Base today and see the difference it can make in your business.
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1571 prioritized Resource Management requirements. - Extensive coverage of 173 Resource Management topic scopes.
- In-depth analysis of 173 Resource Management step-by-step solutions, benefits, BHAGs.
- Detailed examination of 173 Resource Management case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Effective Meetings, Service Desk, Company Billing, User Provisioning, Configuration Items, Goal Realization, Patch Support, Hold It, Information Security, Service Enhancements, Service Delivery, Release Workflow, IT Service Reviews, Customer service best practices implementation, Suite Leadership, IT Governance, Cash Flow Management, Threat Intelligence, Documentation Management, Feedback Management, Risk Management, Supplier Disputes, Vendor Management, Stakeholder Trust, Problem Management, Agile Methodology, Managed Services, Service Design, Resource Management, Budget Planning, IT Environment, Service Strategy, Configuration Standards, Configuration Management, Backup And Recovery, IT Staffing, Integrated Workflows, Decision Support, Capacity Planning, ITSM Implementation, Unified Purpose, Operational Excellence Strategy, ITIL Implementation, Capacity Management, Identity Verification, Efficient Resource Utilization, Intellectual Property, Supplier Service Review, Infrastructure As Service, User Experience, Performance Test Plan, Continuous Deployment, Service Dependencies, Implementation Challenges, Identity And Access Management Tools, Service Cost Benchmarking, Multifactor Authentication, Role Based Access Control, Rate Filing, Event Management, Employee Morale, IT Service Continuity, Release Management, IT Systems, Total Cost Of Ownership, Hardware Installation, Stakeholder Buy In, Software Development, Dealer Support, Endpoint Security, Service Support, Ensuring Access, Key Performance Indicators, Billing Workflow, Business Continuity, Problem Resolution Time, Demand Management, Root Cause Analysis, Return On Investment, Remote Workforce Management, Value Creation, Cost Optimization, Client Meetings, Timeline Management, KPIs Development, Resilient Culture, DevOps Tools, Risk Systems, Service Reporting, IT Investments, Email Management, Management Barrier, Emerging Technologies, Services Business, Training And Development, Change Management, Advanced Automation, Service Catalog, ITSM, ITIL Framework, Software License Agreement, Contract Management, Backup Locations, Knowledge Management, Network Security, Workflow Design, Target Operating Model, Penetration Testing, IT Operations Management, Productivity Measurement, Technology Strategies, Knowledge Discovery, Service Transition, Virtual Assistant, Continuous Improvement, Continuous Integration, Information Technology, Service Request Management, Self Service, Upper Management, Change Management Framework, Vulnerability Management, Data Protection, IT Service Management, Next Release, Asset Management, Security Management, Machine Learning, Problem Identification, Resolution Time, Service Desk Trends, Performance Tuning, Management OPEX, Access Management, Effective Persuasion, It Needs, Quality Assurance, Software As Service, IT Service Management ITSM, Customer Satisfaction, IT Financial Management, Change Management Model, Disaster Recovery, Continuous Delivery, Data generation, External Linking, ITIL Standards, Future Applications, Enterprise Workflow, Availability Management, Version Release Control, SLA Compliance, AI Practices, Cloud Computing, Responsible Use, Customer-Centric Strategies, Big Data, Least Privilege, Platform As Service, Change management in digital transformation, Project management competencies, Incident Response, Data Privacy, Policy Guidelines, Service Level Objectives, Service Level Agreement, Identity Management, Customer Assets, Systems Review, Service Integration And Management, Process Mapping, Service Operation, Incident Management
Resource Management Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Resource Management
Resource management involves monitoring and allocating resources to ensure efficiency and effectiveness, allowing organizations to identify areas for improvement and prioritize future efforts.
1. Implement an IT service audit to assess resource allocation and identify areas for improvement.
- Provides a comprehensive overview of current resource management practices and areas of improvement.
2. Use an ITSM tool to track resource utilization and identify bottlenecks or underutilized resources.
- Helps optimize resource allocation and identify areas for cost-saving.
3. Develop a resource management plan that aligns with business goals and objectives.
- Ensures efficient and effective utilization of resources to support the organization′s goals.
4. Conduct regular performance reviews to evaluate the effectiveness of resource management strategies.
- Enables the organization to track progress and make necessary adjustments.
5. Utilize service level agreements (SLAs) to define expectations and prioritize resource allocation.
- Helps in better resource planning and ensures timely delivery of services.
6. Adopt a continuous improvement approach to resource management by regularly reviewing and updating processes.
- Facilitates ongoing optimization of resource management practices to adapt to changing business needs.
7. Offer training and development opportunities to improve skills and competencies of staff.
- Helps in enhancing resource capabilities and improving overall service delivery.
8. Consider implementing a shared resource model to improve efficiency and reduce costs.
- Allows for better utilization of resources across multiple projects and services.
9. Leverage automation and self-service options to reduce manual resource efforts.
- Increases efficiency, minimizes errors, and frees up resources for more critical tasks.
10. Monitor and track key performance indicators (KPIs) related to resource management to measure success.
- Provides data-driven insights to improve and maintain optimal resource usage.
CONTROL QUESTION: How will the organization know where it is doing well and where it needs to focus next?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In ten years, Resource Management will be recognized as the leading organization in promoting sustainable and efficient use of resources worldwide. Our ultimate goal is to achieve a zero-waste society where resources are managed in a circular manner, minimizing environmental impacts and maximizing economic benefits.
To ensure we are on track towards this vision, we will have established a comprehensive, data-driven performance tracking system that measures our progress in various areas of resource management. This system will incorporate input and feedback from stakeholders, including government agencies, businesses, and local communities.
Our organization will also have developed a sustainability index, which will serve as a benchmark for measuring our impact and progress towards a zero-waste society. This index will evaluate our performance in key areas such as waste reduction, energy efficiency, water conservation, and responsible sourcing.
Furthermore, we will continue to collaborate with leading research institutions and experts to continually improve our methods and strategies for resource management. By leveraging cutting-edge technology and innovations, we will stay ahead of the curve and set industry standards for sustainability.
Through transparent reporting and regular communication, both internally and externally, we will keep our stakeholders informed of our progress and solicit feedback on areas of improvement. This will allow us to continuously assess and adjust our goals and strategies to ensure we are always moving towards our long-term vision.
In summary, our big, hairy, audacious goal for Resource Management in 10 years is to play a pivotal role in creating a sustainable future, driven by our commitment to managing resources in a circular and responsible manner. Our performance tracking systems, sustainability index, and continuous improvement efforts will help us stay on course towards achieving this goal.
Customer Testimonials:
"I`m blown away by the value this dataset provides. The prioritized recommendations are incredibly useful, and the download process was seamless. A must-have for data enthusiasts!"
"I can`t imagine working on my projects without this dataset. The prioritized recommendations are spot-on, and the ease of integration into existing systems is a huge plus. Highly satisfied with my purchase!"
"The data in this dataset is clean, well-organized, and easy to work with. It made integration into my existing systems a breeze."
Resource Management Case Study/Use Case example - How to use:
Case Study: Improving Resource Management for XYZ Organization
Synopsis:
XYZ Organization is a multinational company that operates in the manufacturing sector. The company has been in business for over three decades and has experienced significant growth both in terms of revenue and market share. As a result, it has expanded its operations to different countries, creating a diverse and complex operational structure. However, this growth has also presented several challenges, with the most critical being resource management. The organization has recognized that efficient management of resources is crucial for maintaining its competitive edge and achieving its long-term goals.
Consulting Methodology:
To address the resource management challenges faced by XYZ Organization, our consulting firm utilized a four-step methodology which includes assessment, analysis, implementation, and monitoring.
1. Assessment - The first step involved conducting a comprehensive assessment of the organization′s current resource management practices. Our team interviewed key stakeholders, reviewed existing policies and procedures, and analyzed data related to resource utilization.
2. Analysis - The next step was to analyze the findings from the assessment phase. This involved identifying gaps and areas of improvement in the organization′s resource management practices. We also conducted benchmarking against industry best practices to determine the organization′s performance compared to its competitors.
3. Implementation - Based on the findings from the previous stages, our team developed a customized resource management strategy for XYZ Organization. The strategy included recommended changes to policies and procedures, the introduction of new tools and technologies, and training programs for employees.
4. Monitoring - To ensure the effective implementation of the new strategy, our team established a monitoring and evaluation system. This involved setting key performance indicators (KPIs) and conducting regular reviews to measure the organization′s progress and make any necessary adjustments.
Deliverables:
As part of our engagement, we provided XYZ Organization with the following deliverables:
1. Comprehensive assessment report highlighting the organization′s current resource management practices and identified areas for improvement.
2. Customized resource management strategy tailored to the organization′s needs and goals.
3. Implementation plan outlining the steps required to implement the new strategy successfully.
4. Training programs for employees to ensure they have the necessary skills and knowledge to effectively manage resources.
Implementation Challenges:
During the implementation phase, our team faced several challenges, including resistance to change, lack of adequate resources, and difficulties in integrating new technology with existing systems. To address these challenges, we worked closely with the organization′s leadership team to gain their buy-in and support for the changes. We also provided training and support to employees to ensure a smooth transition to the new resource management practices.
KPIs and Management Considerations:
To measure the success of our engagement, we set the following KPIs and provided recommendations for ongoing resource management:
1. Resource utilization rate - This KPI measures the percentage of available resources that are currently being utilized by the organization. A higher utilization rate indicates effective resource management.
2. Resource waste reduction - This KPI measures the reduction in the amount of wasted or underutilized resources after implementing the new resource management practices.
3. Cost savings - Efficient resource management can result in cost savings for the organization. This KPI measures the reduction in operational costs as a result of improved resource management.
In addition to these KPIs, we also recommended regular reviews of the resource management strategy to ensure its effectiveness and adjust it according to any changing business needs.
Management Considerations:
Effective resource management requires not only implementing the right strategies but also continuously monitoring and reviewing them. It is essential for XYZ Organization to establish a dedicated team or department responsible for managing resources. This team should regularly review the organization′s resource allocation and utilization to identify any areas for improvement. Moreover, providing ongoing training and development opportunities for employees on resource management best practices is crucial for maintaining efficient operations.
Conclusion:
By implementing our customized resource management strategy, XYZ Organization was able to improve its overall resource utilization and reduce waste. This resulted in significant cost savings, increased productivity, and improved competitiveness in the market. Moving forward, we recommend that the organization continues to monitor and review its resource management practices to adapt to any changes in the business environment and stay ahead of its competitors.
References:
1. Chirayath, S., & Gopalakrishnan, P. (2019). Resource management strategy for project success: A case study. International Journal of Emerging Markets, 15(5), 968-988.
2. Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635-672.
3. Lohrey, N. (2020). How to measure resource management in a company. Small Business - Chron.com. Retrieved from https://smallbusiness.chron.com/measure-resource-management-company-43013.html.
4. Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers. John Wiley & Sons.
5. Twum-Danso, A. (2008). Resource management for project success in projects of different complexities. Association for Project Management.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
