Attention all professionals and businesses!
Are you looking for a reliable and effective way to measure the success of your investments? Look no further.
Our ROI Formula and Return on Investment Knowledge Base is here to help you.
We understand that every investment decision you make has its own urgency and scope.
That′s why our dataset consists of 1539 prioritized requirements, solutions, benefits, results, and example case studies/use cases.
With our knowledge base, you′ll have access to the most important questions to ask to get the results you need.
But why choose our ROI Formula and Return on Investment dataset over competitors and alternatives? Our product is specifically designed for professionals like you who want an easy and efficient way to calculate ROI.
It′s a cost-effective alternative that you can easily use on your own without having to hire expensive consultants.
Let′s talk about the benefits of our product.
By using our ROI Formula and Return on Investment Knowledge Base, you′ll be able to accurately measure the success of your investments, identify areas for improvement, and make informed decisions for future investments.
You′ll also save time and resources by having all the necessary information in one place.
We′ve done extensive research on ROI Formula and Return on Investment and our dataset is backed by real-world examples and case studies.
You can trust that our product is based on reliable data and proven methods.
Our ROI Formula and Return on Investment Knowledge Base is not just for businesses, but also for individuals who want to track their personal investments.
It′s a comprehensive tool that will benefit anyone looking to maximize their ROI.
And let′s not forget about the affordability of our product.
We believe that measuring ROI should not cost a fortune.
That′s why we offer a DIY option at an affordable price.
In terms of product detail, our dataset provides a thorough overview and specification of the ROI Formula and Return on Investment.
It also clearly explains the difference between this product type and semi-related product types, so you can make an informed decision.
We understand that every investment has its pros and cons.
That′s why we provide a detailed description of what our product does, as well as its limitations.
We believe in transparency and want you to have all the information you need to make the best decision for your business.
Don′t miss out on the opportunity to improve your investment decisions.
Try our ROI Formula and Return on Investment Knowledge Base today and see the difference it can make for your business or personal investments.
Order now and take your ROI to the next level!
What formulas would be used in your organization for determining ROI for knowledge services?
ROI Formula
ROI formula is a calculation used to measure the return on investment for knowledge services in an organization, typically including variables such as net profit and initial cost.
1. Calculate cost savings: Determine the cost savings from implementing knowledge services, such as reduced training expenses.
2. Measure customer satisfaction: Use surveys to collect feedback and track improvements in customer satisfaction as a result of knowledge services.
3. Track employee efficiency: Analyze how much time and resources are saved by employees accessing knowledge services, and factor that in to the ROI formula.
4. Consider opportunity costs: Include the value of the opportunities that were not pursued due to implementing knowledge services, such as focusing on core business activities.
5. Monitor revenue growth: Measure the increase in revenue attributed to improved customer service and sales efficiency resulting from knowledge services.
6. Factor in employee retention: Take into account the cost of turnover and the potential cost savings of keeping employees through the use of knowledge services.
7. Examine resource utilization: Evaluate how efficiently resources are being used and how much can be saved in terms of time, money, and effort by leveraging knowledge services.
8. Consider impact on decision making: Assess the impact of knowledge services on decision making processes, and how it has led to better and more informed decisions.
9. Analyze cost of implementation: Consider the initial cost of implementing knowledge services, including technology, training, and maintenance expenses.
10. Include intangible benefits: Take into consideration intangible benefits, such as improved company reputation and increased employee morale, in the ROI calculation.
CONTROL QUESTION: What formulas would be used in the organization for determining ROI for knowledge services?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
Big Hairy Audacious Goal (10 years from now):
To achieve a 100% increase in ROI for knowledge services through continuous innovation and strategic partnerships, making our organization a leader in the industry.
Formulas for determining ROI for knowledge services:
1. Net Present Value (NPV) = (Cash Inflows - Cash Outflows) / (1+r)^n
This formula calculates the present value of future cash inflows and outflows, taking into account the time value of money. It can be used to determine the overall ROI for a knowledge service project or initiative.
2. Return on Investment (ROI) = (Total Gain - Total Cost)/ Total Cost
This formula determines the percentage of return on investment for a specific project or initiative. It takes into account the total gain (revenue, cost savings, etc. ) and the total cost (investment in resources, time, etc. ).
3. Cost-Benefit Analysis (CBA) = Benefits - Costs
This formula compares the total benefits of a knowledge service project or initiative to its total costs, allowing for an assessment of whether the benefits outweigh the costs and if the investment is worth pursuing.
4. Payback Period = Initial Investment / Annual Savings or Profits
This formula calculates the length of time it takes for a knowledge service project or initiative to recoup its initial investment. It helps to determine the feasibility and profitability of the project.
5. Return on Assets (ROA) = Net Income / Total Assets
This formula measures the profitability of an organization′s assets, including its knowledge services. A higher ROA indicates a more efficient use of assets and therefore a higher ROI.
6. Return on Equity (ROE) = Net Income / Shareholders′ Equity
This formula measures the return on investment for shareholders, reflecting the overall profitability of the organization. It can also be used to measure the success of knowledge services in generating profits for shareholders.
"This dataset was the perfect training ground for my recommendation engine. The high-quality data and clear prioritization helped me achieve exceptional accuracy and user satisfaction."
Case Study: Calculating ROI for Knowledge Services at ABC Consulting Firm
Synopsis:
ABC Consulting Firm is a leading provider of knowledge services to businesses in various industries. They offer a range of services, including business strategy consulting, market research, and training programs, all aimed at helping organizations improve their performance and achieve their goals. However, with the increasing competition in the consulting industry, ABC Consulting Firm is facing the challenge of demonstrating the return on investment (ROI) for their knowledge services to their clients. This has resulted in clients being skeptical about investing in these services, as they are unable to see the tangible benefits in terms of financial return.
Consulting Methodology:
To address this challenge, ABC Consulting Firm decided to conduct a comprehensive analysis of the ROI for their knowledge services using an established formula. The consulting methodology followed was as follows:
Step 1: Identify the objectives of knowledge services: The first step was to clearly define the objectives of the different knowledge services offered by ABC Consulting Firm. This involved understanding the specific needs of each service and the benefits it provides to clients.
Step 2: Determine the Costs: The next step was to identify and determine all the costs associated with providing these services. This included direct costs such as employee salaries, overhead expenses, and indirect costs such as training and development costs.
Step 3: Quantify the Benefits: In this step, the benefits of the knowledge services were quantified to determine their monetary value. This involved analyzing the impact of the services on key performance indicators (KPIs) such as revenue, cost savings, and customer satisfaction.
Step 4: Calculate the ROI: Finally, the ROI formula was applied to determine the return on investment for each of the knowledge services provided by ABC Consulting Firm. This involved dividing the net profit by the total investment and expressing it as a percentage.
Deliverables:
The consulting firm delivered a detailed report to ABC Consulting Firm, outlining the ROI for each knowledge service offered. The report included a breakdown of the costs and benefits, as well as a comparison of the ROI for each service over a period of time. In addition, the report also provided recommendations for improving the ROI of the services.
Implementation Challenges:
The biggest challenge faced during this process was assigning a monetary value to the benefits of the knowledge services. This required a thorough analysis of various KPIs and their impact on the overall performance of the organization. Additionally, gathering accurate data on costs and benefits was also a challenge, as some of the information was not readily available.
KPIs:
The key performance indicators used to measure the success of this project were the ROI for each knowledge service, and the overall ROI for the organization′s knowledge services. These metrics were tracked over a period of time to assess the effectiveness of the measures implemented to improve the ROI.
Management Considerations:
Apart from calculating the ROI for knowledge services, it was important for ABC Consulting Firm to communicate the value of their services to their clients. Therefore, they used the findings from this analysis to create a marketing campaign highlighting the tangible benefits and ROI of their services. This helped in building trust with potential clients and increasing the demand for their services.
Citations:
1. In an article by Rolf Anderson and Eric Fong, titled “Measuring the ROI of Business Intelligence and Knowledge Management, they state that “ROI for knowledge services can be measured by the traditional formula of (benefits – investment)/investment * 100.” This calculation is similar to the one used for calculating the ROI of knowledge services at ABC Consulting Firm.
2. According to a whitepaper published by McKinsey & Company on “Measuring the ROI of Knowledge Services,” “ROI should be calculated by quantifying the benefits of the knowledge services in terms of improved business outcomes.” This aligns with the approach followed by ABC Consulting Firm, where the benefits of the services were quantified based on their impact on KPIs.
3. A research report by Gartner titled “Maximizing ROI for Knowledge Management, suggests that “organizations should track and analyze key indicators like cost savings, increased revenue, and improved customer satisfaction to determine the ROI of knowledge services.” This approach was also followed by ABC Consulting Firm in their analysis of the ROI for their knowledge services.
Conclusion:
By using a structured consulting methodology and applying the ROI formula, ABC Consulting Firm was able to demonstrate the value and tangible benefits of their knowledge services to their clients. This not only helped in building trust with clients but also led to an increase in demand for their services. Furthermore, tracking the ROI over time enabled the organization to continuously improve the effectiveness and efficiency of their knowledge services, thus leading to a positive impact on their overall performance.
Are you looking for a reliable and effective way to measure the success of your investments? Look no further.
Our ROI Formula and Return on Investment Knowledge Base is here to help you.
We understand that every investment decision you make has its own urgency and scope.
That′s why our dataset consists of 1539 prioritized requirements, solutions, benefits, results, and example case studies/use cases.
With our knowledge base, you′ll have access to the most important questions to ask to get the results you need.
But why choose our ROI Formula and Return on Investment dataset over competitors and alternatives? Our product is specifically designed for professionals like you who want an easy and efficient way to calculate ROI.
It′s a cost-effective alternative that you can easily use on your own without having to hire expensive consultants.
Let′s talk about the benefits of our product.
By using our ROI Formula and Return on Investment Knowledge Base, you′ll be able to accurately measure the success of your investments, identify areas for improvement, and make informed decisions for future investments.
You′ll also save time and resources by having all the necessary information in one place.
We′ve done extensive research on ROI Formula and Return on Investment and our dataset is backed by real-world examples and case studies.
You can trust that our product is based on reliable data and proven methods.
Our ROI Formula and Return on Investment Knowledge Base is not just for businesses, but also for individuals who want to track their personal investments.
It′s a comprehensive tool that will benefit anyone looking to maximize their ROI.
And let′s not forget about the affordability of our product.
We believe that measuring ROI should not cost a fortune.
That′s why we offer a DIY option at an affordable price.
In terms of product detail, our dataset provides a thorough overview and specification of the ROI Formula and Return on Investment.
It also clearly explains the difference between this product type and semi-related product types, so you can make an informed decision.
We understand that every investment has its pros and cons.
That′s why we provide a detailed description of what our product does, as well as its limitations.
We believe in transparency and want you to have all the information you need to make the best decision for your business.
Don′t miss out on the opportunity to improve your investment decisions.
Try our ROI Formula and Return on Investment Knowledge Base today and see the difference it can make for your business or personal investments.
Order now and take your ROI to the next level!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1539 prioritized ROI Formula requirements. - Extensive coverage of 197 ROI Formula topic scopes.
- In-depth analysis of 197 ROI Formula step-by-step solutions, benefits, BHAGs.
- Detailed examination of 197 ROI Formula case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: ROI Limitations, Interoperability Testing, Service ROI, Cycle Time, Employee Advocacy Programs, ROI Vs Return On Social Impact, Software Investment, Nonprofit Governance, Investment Components, Responsible Investment, Design Innovation, Community Engagement, Corporate Security, Mental Health, Investment Clubs, Product Profitability, Expert Systems, Digital Marketing Campaigns, Resource Investment, Technology Investment, Production Environment, Lead Conversion, Financial Loss, Social Media, IIoT Implementation, Service Integration and Management, AI Development, Income Generation, Motivational Techniques, IT Risk Management, Intelligence Use, SWOT Analysis, Warehouse Automation, Employee Engagement Strategies, Diminishing Returns, Business Capability Modeling, Energy Savings, Gap Analysis, ROI Strategies, ROI Examples, ROI Importance, Systems Review, Investment Research, Data Backup Solutions, Target Operating Model, Cybersecurity Incident Response, Real Estate, ISO 27799, Nonprofit Partnership, Target Responsibilities, Data Security, Continuous Improvement, ROI Formula, Data Ownership, Service Portfolio, Cyber Incidents, Investment Analysis, Customer Satisfaction Measurement, Cybersecurity Measures, ROI Metrics, Lean Initiatives, Inclusive Products, Social Impact Measurement, Competency Management System, Competitor market entry, Data-driven Strategies, Energy Investment, Procurement Budgeting, Cybersecurity Review, Social Impact Programs, Energy Trading and Risk Management, RFI Process, ROI Types, Social Return On Investment, EA ROI Analysis, IT Program Management, Operational Technology Security, Revenue Retention, ROI Factors, ROI In Marketing, Middleware Solutions, Measurements Return, ROI Trends, ROI Calculation, Combined Heat and Power, Investment Returns, IT Staffing, Cloud Center of Excellence, Tech Savvy, Information Lifecycle Management, Mergers And Acquisitions, Healthy Habits, ROI Challenges, Chief Investment Officer, Real Time Investment Decisions, Innovation Rate, Web application development, Quantifiable Results, Edge Devices, ROI In Finance, Standardized Metrics, Key Risk Indicator, Value Investing, Brand Valuation, Natural Language Processing, Board Diversity Strategy, CCISO, Creative Freedom, PPM Process, Investment Impact, Model-Based Testing, Measure ROI, NIST CSF, Social Comparison, Data Modelling, ROI In Business, DR Scenario, Data Governance Framework, Benchmarking Systems, Investment Appraisal, Customer-centric Culture, Social Impact, Application Performance Monitoring, Return on Investment ROI, Building Systems, Advanced Automation, ELearning Solutions, Asset Renewal, Flexible Scheduling, Service Delivery, Data Integrations, Efficiency Ratios, Inclusive Policies, Yield Optimization, Face Recognition, Social Equality, Return On Equity, Solutions Pricing, Real Return, Measurable Outcomes, Information Technology, Investment Due Diligence, Social Impact Investing, Direct Mail, IT Operations Management, Key Performance Indicator, Market Entry Barriers, Sustainable Investing, Human Rights, Operational Intelligence Platform, Social Impact Bonds, R&D Investment, ROI Vs ROI, Executive Leadership Coaching, Brand Loyalty Metrics, Collective Decision Making, Storytelling, Working Capital Management, Investment Portfolio, Email Open Rate, Future of Work, Investment Options, Outcome Measurement, Underwriting Profit, Long Term Vision, Predictive maintenance, Lead Time Analysis, Operational Excellence Strategy, Cyber Deception, Risk Resource Allocation, ROI Best Practices, ROI Definition, Simplify And Improve, Deployment Automation, Return On Assets, Social Awareness, Online Investment Courses, Compensation and Benefits, Return on Investment, ROI Benefits, Resource scarcity, Competitor threats, Networking ROI, Risk Assessment, Human Capital Development, Artistic Expression, Investment Promotion, Collaborative Time Management, Financial Messaging, ROI Analysis, Robotic Process Automation, Dark Patterns, ROI Objectives, Resource Allocation, Investment Opportunities, Segmented Marketing, ROI Approaches
ROI Formula Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
ROI Formula
ROI formula is a calculation used to measure the return on investment for knowledge services in an organization, typically including variables such as net profit and initial cost.
1. Calculate cost savings: Determine the cost savings from implementing knowledge services, such as reduced training expenses.
2. Measure customer satisfaction: Use surveys to collect feedback and track improvements in customer satisfaction as a result of knowledge services.
3. Track employee efficiency: Analyze how much time and resources are saved by employees accessing knowledge services, and factor that in to the ROI formula.
4. Consider opportunity costs: Include the value of the opportunities that were not pursued due to implementing knowledge services, such as focusing on core business activities.
5. Monitor revenue growth: Measure the increase in revenue attributed to improved customer service and sales efficiency resulting from knowledge services.
6. Factor in employee retention: Take into account the cost of turnover and the potential cost savings of keeping employees through the use of knowledge services.
7. Examine resource utilization: Evaluate how efficiently resources are being used and how much can be saved in terms of time, money, and effort by leveraging knowledge services.
8. Consider impact on decision making: Assess the impact of knowledge services on decision making processes, and how it has led to better and more informed decisions.
9. Analyze cost of implementation: Consider the initial cost of implementing knowledge services, including technology, training, and maintenance expenses.
10. Include intangible benefits: Take into consideration intangible benefits, such as improved company reputation and increased employee morale, in the ROI calculation.
CONTROL QUESTION: What formulas would be used in the organization for determining ROI for knowledge services?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
Big Hairy Audacious Goal (10 years from now):
To achieve a 100% increase in ROI for knowledge services through continuous innovation and strategic partnerships, making our organization a leader in the industry.
Formulas for determining ROI for knowledge services:
1. Net Present Value (NPV) = (Cash Inflows - Cash Outflows) / (1+r)^n
This formula calculates the present value of future cash inflows and outflows, taking into account the time value of money. It can be used to determine the overall ROI for a knowledge service project or initiative.
2. Return on Investment (ROI) = (Total Gain - Total Cost)/ Total Cost
This formula determines the percentage of return on investment for a specific project or initiative. It takes into account the total gain (revenue, cost savings, etc. ) and the total cost (investment in resources, time, etc. ).
3. Cost-Benefit Analysis (CBA) = Benefits - Costs
This formula compares the total benefits of a knowledge service project or initiative to its total costs, allowing for an assessment of whether the benefits outweigh the costs and if the investment is worth pursuing.
4. Payback Period = Initial Investment / Annual Savings or Profits
This formula calculates the length of time it takes for a knowledge service project or initiative to recoup its initial investment. It helps to determine the feasibility and profitability of the project.
5. Return on Assets (ROA) = Net Income / Total Assets
This formula measures the profitability of an organization′s assets, including its knowledge services. A higher ROA indicates a more efficient use of assets and therefore a higher ROI.
6. Return on Equity (ROE) = Net Income / Shareholders′ Equity
This formula measures the return on investment for shareholders, reflecting the overall profitability of the organization. It can also be used to measure the success of knowledge services in generating profits for shareholders.
Customer Testimonials:
"This dataset was the perfect training ground for my recommendation engine. The high-quality data and clear prioritization helped me achieve exceptional accuracy and user satisfaction."
"The quality of the prioritized recommendations in this dataset is exceptional. It`s evident that a lot of thought and expertise went into curating it. A must-have for anyone looking to optimize their processes!"
"The documentation is clear and concise, making it easy for even beginners to understand and utilize the dataset."
ROI Formula Case Study/Use Case example - How to use:
Case Study: Calculating ROI for Knowledge Services at ABC Consulting Firm
Synopsis:
ABC Consulting Firm is a leading provider of knowledge services to businesses in various industries. They offer a range of services, including business strategy consulting, market research, and training programs, all aimed at helping organizations improve their performance and achieve their goals. However, with the increasing competition in the consulting industry, ABC Consulting Firm is facing the challenge of demonstrating the return on investment (ROI) for their knowledge services to their clients. This has resulted in clients being skeptical about investing in these services, as they are unable to see the tangible benefits in terms of financial return.
Consulting Methodology:
To address this challenge, ABC Consulting Firm decided to conduct a comprehensive analysis of the ROI for their knowledge services using an established formula. The consulting methodology followed was as follows:
Step 1: Identify the objectives of knowledge services: The first step was to clearly define the objectives of the different knowledge services offered by ABC Consulting Firm. This involved understanding the specific needs of each service and the benefits it provides to clients.
Step 2: Determine the Costs: The next step was to identify and determine all the costs associated with providing these services. This included direct costs such as employee salaries, overhead expenses, and indirect costs such as training and development costs.
Step 3: Quantify the Benefits: In this step, the benefits of the knowledge services were quantified to determine their monetary value. This involved analyzing the impact of the services on key performance indicators (KPIs) such as revenue, cost savings, and customer satisfaction.
Step 4: Calculate the ROI: Finally, the ROI formula was applied to determine the return on investment for each of the knowledge services provided by ABC Consulting Firm. This involved dividing the net profit by the total investment and expressing it as a percentage.
Deliverables:
The consulting firm delivered a detailed report to ABC Consulting Firm, outlining the ROI for each knowledge service offered. The report included a breakdown of the costs and benefits, as well as a comparison of the ROI for each service over a period of time. In addition, the report also provided recommendations for improving the ROI of the services.
Implementation Challenges:
The biggest challenge faced during this process was assigning a monetary value to the benefits of the knowledge services. This required a thorough analysis of various KPIs and their impact on the overall performance of the organization. Additionally, gathering accurate data on costs and benefits was also a challenge, as some of the information was not readily available.
KPIs:
The key performance indicators used to measure the success of this project were the ROI for each knowledge service, and the overall ROI for the organization′s knowledge services. These metrics were tracked over a period of time to assess the effectiveness of the measures implemented to improve the ROI.
Management Considerations:
Apart from calculating the ROI for knowledge services, it was important for ABC Consulting Firm to communicate the value of their services to their clients. Therefore, they used the findings from this analysis to create a marketing campaign highlighting the tangible benefits and ROI of their services. This helped in building trust with potential clients and increasing the demand for their services.
Citations:
1. In an article by Rolf Anderson and Eric Fong, titled “Measuring the ROI of Business Intelligence and Knowledge Management, they state that “ROI for knowledge services can be measured by the traditional formula of (benefits – investment)/investment * 100.” This calculation is similar to the one used for calculating the ROI of knowledge services at ABC Consulting Firm.
2. According to a whitepaper published by McKinsey & Company on “Measuring the ROI of Knowledge Services,” “ROI should be calculated by quantifying the benefits of the knowledge services in terms of improved business outcomes.” This aligns with the approach followed by ABC Consulting Firm, where the benefits of the services were quantified based on their impact on KPIs.
3. A research report by Gartner titled “Maximizing ROI for Knowledge Management, suggests that “organizations should track and analyze key indicators like cost savings, increased revenue, and improved customer satisfaction to determine the ROI of knowledge services.” This approach was also followed by ABC Consulting Firm in their analysis of the ROI for their knowledge services.
Conclusion:
By using a structured consulting methodology and applying the ROI formula, ABC Consulting Firm was able to demonstrate the value and tangible benefits of their knowledge services to their clients. This not only helped in building trust with clients but also led to an increase in demand for their services. Furthermore, tracking the ROI over time enabled the organization to continuously improve the effectiveness and efficiency of their knowledge services, thus leading to a positive impact on their overall performance.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
