Attention all professionals in the field of service delivery and procurement strategy!
Are you tired of spending hours searching for the right questions to ask and strategies to implement in order to achieve your project′s objectives? Look no further, because our Service Delivery and Procurement Strategy Knowledge Base is here to save the day.
Our comprehensive dataset contains 1585 prioritized requirements, solutions, benefits, and results specifically tailored for service delivery and procurement strategy.
With a focus on urgency and scope, our knowledge base provides the most important questions to ask in order to achieve targeted and successful outcomes.
But why choose our Service Delivery and Procurement Strategy Knowledge Base over other alternatives? Our dataset stands out as the most extensive and detailed resource available in the market.
We have consolidated all the necessary information in one place, saving you time and effort in researching and evaluating options.
Our product is designed for professionals like you, who understand the importance of effective service delivery and procurement strategy in achieving business goals.
With a user-friendly interface and detailed specifications, it is easy to navigate and utilize our knowledge base to its full potential.
We understand that budget can be a concern when it comes to investing in resources for your projects.
That′s why we offer an affordable DIY alternative to hiring expensive consultants.
Our Service Delivery and Procurement Strategy Knowledge Base empowers you to take control of your project and make informed decisions without breaking the bank.
The benefits of our dataset don′t stop there.
It also includes real-life case studies and use cases to demonstrate the effectiveness of the strategies and provide practical examples for you to follow.
Our research has already been proven to deliver successful outcomes for businesses across various industries.
So why wait? Don′t waste any more time and resources on trial and error methods.
Invest in our Service Delivery and Procurement Strategy Knowledge Base and see results firsthand.
Our cost-effective and detailed approach will make a significant impact on your project′s success.
Join the numerous professionals and businesses that have already benefited from our knowledge base.
Trust us to be your ultimate guide in service delivery and procurement strategy.
Try it now and experience the difference for yourself!
Does the procurement strategy support value for money and long term service delivery objectives? Has adequate consideration been given to what procurement strategy best supports long term service delivery objectives? How does the procurement strategy encourage the contestability of service delivery?
Service Delivery
Service delivery refers to the process of providing a particular service to customers, and ensuring that it is done efficiently and effectively. A procurement strategy that supports value for money and long term service delivery objectives would involve obtaining goods or services at a reasonable cost while also ensuring that they meet quality standards and are sustainable over time.
1. Develop long-term partnerships with suppliers for consistent and reliable service delivery.
- Benefits: Reduce costs associated with changing suppliers, ensure continuity in services.
2. Use performance-based contracts to incentivize suppliers to meet service delivery targets.
- Benefits: Encourage suppliers to deliver high-quality services, improve overall efficiency.
3. Implement regular performance evaluations and monitor key performance indicators (KPIs) to measure service delivery.
- Benefits: Identify areas for improvement, hold suppliers accountable for meeting service standards.
4. Consider using e-procurement tools to streamline the procurement process and improve service delivery.
- Benefits: Increase transparency in procurement, reduce administrative burden, decrease processing time.
5. Conduct market research and engage in competitive bidding to ensure best value for money.
- Benefits: Obtain quality services at competitive prices, prevent overpaying for services.
6. Develop a risk management plan to mitigate any potential disruptions in service delivery.
- Benefits: Minimize negative impacts on operations, maintain continuity of services.
7. Implement effective contract management practices to monitor compliance and ensure service delivery meets expectations.
- Benefits: Prevent costly contract disputes, uphold service level agreements.
8. Utilize supplier relationship management techniques to foster mutually beneficial partnerships.
- Benefits: Improve communication and collaboration with suppliers, promote innovation and continuous improvement.
CONTROL QUESTION: Does the procurement strategy support value for money and long term service delivery objectives?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our Service Delivery team will be recognized as the top provider of exceptional, innovative and sustainable services in our industry. Our big hairy audacious goal is to establish ourselves as the leader in service delivery, delivering unparalleled value for money to our clients while consistently exceeding their expectations.
To achieve this, we will implement a procurement strategy that focuses on long-term partnerships with suppliers who share our dedication to excellence, sustainability, and continuous improvement. By working closely with our suppliers, we will ensure that every aspect of our service delivery is optimized for maximum efficiency and customer satisfaction.
We will also invest heavily in technology and automation, leveraging cutting-edge tools and systems to streamline our processes and enhance the overall customer experience. This will enable us to deliver services at a lower cost without sacrificing quality, providing our clients with true value for their investment.
Our procurement strategy will also prioritize environmental sustainability, ensuring that all of our suppliers adhere to strict environmental standards and best practices. We believe that by choosing suppliers who share our commitment to sustainability, we can not only reduce our carbon footprint, but also inspire others in our industry to do the same.
Through our strategic procurement approach, combined with our relentless pursuit of excellence and sustainability, we are confident that in 10 years, our Service Delivery team will have achieved our big hairy audacious goal and cemented our position as the premier provider of services for our clients.
"This dataset is like a magic box of knowledge. It`s full of surprises and I`m always discovering new ways to use it."
Synopsis:
Client Situation:
ABC Company, a multinational corporation providing IT services to various industries, was facing challenges in its service delivery. The company had been using a traditional procurement strategy for years, which involved bidding contracts to multiple suppliers based on price and technical capabilities. However, this approach had resulted in high costs and inconsistent service quality, leading to customer dissatisfaction and loss of contracts.
In addition, the company′s long-term service delivery objectives, such as improving efficiency and delivering innovative solutions, had not been fully achieved. The management team realized that a change in the procurement strategy was necessary to support their value for money and long-term service delivery objectives.
Consulting Methodology:
The consulting team proposed a three-phase approach to analyze the current procurement strategy and recommend improvements:
Phase 1 - Current State Analysis: The consulting team conducted a detailed analysis of ABC Company′s procurement strategy, including the processes, policies, and metrics used to evaluate suppliers. They also assessed the company′s current contracts, supplier performance, and cost data.
Phase 2 - Industry Best Practices Research: In this phase, the consulting team researched best practices in procurement strategies used by top-performing companies in the IT services industry. This included studying whitepapers from consulting firms, academic business journals, and market research reports.
Phase 3 - Recommended Strategy and Implementation Plan: Based on the findings from the previous phases, the consulting team developed a recommended procurement strategy for ABC Company. The team also created an implementation plan that outlined the steps required to transition to the new strategy, including defining new processes, training employees, and establishing KPIs.
Deliverables:
The consulting team delivered the following key deliverables to ABC Company:
1. Current State Analysis Report: This report provided a thorough assessment of the company′s current procurement strategy, highlighting its strengths and weaknesses.
2. Best Practices Research Report: This report presented the findings from the research on industry best practices in procurement strategies and their potential applicability to ABC Company.
3. Recommended Procurement Strategy: The consulting team outlined a new procurement strategy that focused on value for money and long-term service delivery objectives.
4. Implementation Plan: This plan detailed the steps required to implement the new strategy, along with timelines and responsible parties.
Implementation Challenges:
The implementation of the recommended procurement strategy presented a few challenges. One of the main challenges was resistance from employees who were accustomed to the traditional procurement approach. To overcome this, the consulting team conducted training sessions and workshops to explain the benefits of the new strategy and how it aligns with the company′s objectives.
Another challenge was identifying and selecting suitable suppliers who could meet the company′s requirements and support its long-term service delivery objectives. The consulting team supported ABC Company in developing a robust supplier evaluation and selection process to address this challenge.
KPIs:
To measure the success of the new procurement strategy, the following KPIs were identified and tracked:
1. Cost Savings: This KPI measured the cost savings achieved through the new procurement strategy compared to the previous year.
2. Service Quality: The quality of the services provided by the suppliers was evaluated through customer satisfaction surveys and feedback.
3. Supplier Performance: The performance of the selected suppliers was monitored and evaluated regularly to ensure they meet the company′s expectations.
4. Innovation: The number of innovative solutions provided by suppliers was tracked to measure their contribution to achieving the company′s long-term service delivery objectives.
5. Contract Renewals: The percentage of contracts renewed due to satisfactory performance by suppliers was measured to assess the success of the new procurement strategy.
Management Considerations:
To ensure the sustainability of the new procurement strategy, the consulting team recommended the following management considerations:
1. Regular Supplier Performance Reviews: The company should conduct regular performance reviews of its suppliers to ensure they continue to meet the company′s standards and objectives.
2. Continuous Training and Development: Employees should be provided with ongoing training and development opportunities to keep them updated on the latest industry trends and best practices in procurement.
3. Collaboration with Suppliers: ABC Company should foster a collaborative relationship with its suppliers to drive innovation, reduce costs, and deliver high-quality services.
Conclusion:
The implementation of the new procurement strategy resulted in significant improvements for ABC Company. The company achieved cost savings of 15%, and customer satisfaction levels increased by 20%. In addition, the company was able to deliver innovative solutions to its clients, leading to an increase in contract renewals.
The collaboration with suppliers also improved, resulting in better communication and understanding of the company′s objectives. Overall, the new procurement strategy supported value for money and long-term service delivery objectives, enabling ABC Company to remain competitive in the IT services industry.
Are you tired of spending hours searching for the right questions to ask and strategies to implement in order to achieve your project′s objectives? Look no further, because our Service Delivery and Procurement Strategy Knowledge Base is here to save the day.
Our comprehensive dataset contains 1585 prioritized requirements, solutions, benefits, and results specifically tailored for service delivery and procurement strategy.
With a focus on urgency and scope, our knowledge base provides the most important questions to ask in order to achieve targeted and successful outcomes.
But why choose our Service Delivery and Procurement Strategy Knowledge Base over other alternatives? Our dataset stands out as the most extensive and detailed resource available in the market.
We have consolidated all the necessary information in one place, saving you time and effort in researching and evaluating options.
Our product is designed for professionals like you, who understand the importance of effective service delivery and procurement strategy in achieving business goals.
With a user-friendly interface and detailed specifications, it is easy to navigate and utilize our knowledge base to its full potential.
We understand that budget can be a concern when it comes to investing in resources for your projects.
That′s why we offer an affordable DIY alternative to hiring expensive consultants.
Our Service Delivery and Procurement Strategy Knowledge Base empowers you to take control of your project and make informed decisions without breaking the bank.
The benefits of our dataset don′t stop there.
It also includes real-life case studies and use cases to demonstrate the effectiveness of the strategies and provide practical examples for you to follow.
Our research has already been proven to deliver successful outcomes for businesses across various industries.
So why wait? Don′t waste any more time and resources on trial and error methods.
Invest in our Service Delivery and Procurement Strategy Knowledge Base and see results firsthand.
Our cost-effective and detailed approach will make a significant impact on your project′s success.
Join the numerous professionals and businesses that have already benefited from our knowledge base.
Trust us to be your ultimate guide in service delivery and procurement strategy.
Try it now and experience the difference for yourself!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1585 prioritized Service Delivery requirements. - Extensive coverage of 235 Service Delivery topic scopes.
- In-depth analysis of 235 Service Delivery step-by-step solutions, benefits, BHAGs.
- Detailed examination of 235 Service Delivery case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: Government Procurement, Efficient Workforce, Business Process Redesign, Supply Chain Security, Stakeholder Management, Local Government IT Strategy, Procurement Process, Site Interpretation, Collaborative Relationships, Market Trends, Responsible Sourcing, Brand Reputation, Procurement Standards, Spend Management Software, Repeat Purchases, Transportation Management, Asset Life, Procurement Communication, Procurement Goals, Demand Management, Operational Excellence Strategy, Procurement Systems, Process Improvements, Contract Oversight, Project Management For Procurement, Procure To Pay Process, Cost Savings, Sourcing Policies, Indirect Procurement, Sourcing Strategies, Total Cost Of Ownership, Payment Terms, Procurement Strategies, Sustainable Sourcing, Root Cause Analysis, Pull Between, Strategic Management, Sourcing Needs, Procurement Maturity, Incentives And Rebates, Strategic Sourcing, ERP Finance Procurement, Supplier Vetting, Service Delivery Approach, Cost Reduction, Procurement Legislation, Procurement Technology, Supplier Contracts, Procurement Policy, Supplier Strategy, Productivity Metrics, Process Re-engineering, Repeat Business, Demand Forecasting, Category Strategy, Quality Control, Supplier Benchmarking, IT Systems, Sourcing Strategy Implementation, Benefits Realization, Collaboration Solutions, Outsourcing Strategy, Procurement Contracts Management, Return on Investment, Demand Planning, Procurement Tools, Secure Vendor Management, Sourcing Evaluation, Procurement Strategy, Procurement Contracts, Procurement Transformation, Performance Reviews, Spend Visibility, Measurement And Metrics, Sourcing Effectiveness, Sourcing Models, Benchmarking Analysis, Service Level Agreements, Electronic Invoice Processing, Procurement Excellence, Procurement Automation, Continuous Improvement, Risk Management, Request For Proposal, Procurement Optimization, Supply Chain Optimization, Corporate Social Responsibility, IATF 16949, Efficient Procurement, Renewable Materials, Health Benefits, Supply Chain Execution, Global Sourcing, Automated Procurement, Collaborative Buying, Business Continuity, Sourcing Efficiency, On Time Delivery, Inventory Optimization, Best Practices, Energy Efficiency, Procure To Pay, Stakeholder Engagement, Performance Monitoring, Market Entry Barriers, Market Intelligence Tools, Stakeholder Analysis Strategy, Supplier Scorecards, Inclusive Procurement, Diversity Initiatives, Supply Chain Integration, Environmental Sustainability, Maximizing Value, Receiving Process, Evaluating Suppliers, Growth Strategy, Supply Chain Mapping, Effective money, LEAN Procurement, Sourcing Process, Logistics Management, Supplier Audits, Compliance Issues, Posting Schedule, Procurement Outsourcing, Spend Analysis, Product Innovation, Digital Workflow, Government Project Management, Value Creation, Supplier Selection, Technology Upgrades, Supplier Diversity, Change Management, Pricing Strategy, Procurement Audits, Construction Plan, Procurement Ethics, Negotiation Techniques, Supplier Risk, Energy Management, Management Team, Local Sourcing, Procurement Transformation Strategy, Commodity Procurement, KPI Development, Raw Material Sourcing, Supplier Relationship, Contract Formation, Strategic Alliances, Market Competition, Contractual Obligations, Cost Benefit Analysis, Category Management Process, Supplier Sourcing, Software Selection, Electronic Procurement, Inventory Management, Sourcing Analytics, Supplier Integration, System Outages, Creating Engagement, Leadership Goal Setting, Agile Contracts, Supplier Incentives, Contract Management, Foreign Trade Regulations, Supply Market Analysis, Materials Sourcing, Forecast Accuracy, Gap Analysis, Category Management, Technology Strategies, Supplier Contracts Review, Supplier Partnerships, Disaster Recovery, Supplier Consolidation, Stakeholder Communication, Alternative Suppliers, Supplier Performance, Procurement Guidelines, External Spend Management, IT Staffing, Procurement Training, Market Intelligence, Self Service Password Reset, Intellectual Property, Operational Readiness, Outsourcing Providers, Cost Effective Solutions, Control System Engineering, Asset Management Strategy, Management Systems, Contingency Planning, Systems Review, Supplier Due Diligence, IT Procurement, Regulatory Policies, Innovative Strategies, Ethical Sourcing, Service Delivery, Import Export Management, Legal Framework, Corporate Vision, Data Analytics, Asset Decommissioning, Sourcing Strategy Development, Standardized Work, Procurement Budget, International Trade Agreements, Corporate Climate, Capacity Planning, Demand Aggregation, Reducing Waste, Sourcing Strategy, Vendor Management, Dynamic Sourcing, Inventory Control, Procurement Governance, Supplier Feedback, Functional Profiles, Supplier Performance Scorecards, Contractual Disputes, Third Party Risk Management, Contractual Terms, Purchasing Power, Reverse Auction, Sustainable Procurement, Procurement Governance Framework, Indirect Spend Management, Project procurement, Talent Management, Staff Inputs, Procurement Reporting, Reverse Logistics
Service Delivery Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Service Delivery
Service delivery refers to the process of providing a particular service to customers, and ensuring that it is done efficiently and effectively. A procurement strategy that supports value for money and long term service delivery objectives would involve obtaining goods or services at a reasonable cost while also ensuring that they meet quality standards and are sustainable over time.
1. Develop long-term partnerships with suppliers for consistent and reliable service delivery.
- Benefits: Reduce costs associated with changing suppliers, ensure continuity in services.
2. Use performance-based contracts to incentivize suppliers to meet service delivery targets.
- Benefits: Encourage suppliers to deliver high-quality services, improve overall efficiency.
3. Implement regular performance evaluations and monitor key performance indicators (KPIs) to measure service delivery.
- Benefits: Identify areas for improvement, hold suppliers accountable for meeting service standards.
4. Consider using e-procurement tools to streamline the procurement process and improve service delivery.
- Benefits: Increase transparency in procurement, reduce administrative burden, decrease processing time.
5. Conduct market research and engage in competitive bidding to ensure best value for money.
- Benefits: Obtain quality services at competitive prices, prevent overpaying for services.
6. Develop a risk management plan to mitigate any potential disruptions in service delivery.
- Benefits: Minimize negative impacts on operations, maintain continuity of services.
7. Implement effective contract management practices to monitor compliance and ensure service delivery meets expectations.
- Benefits: Prevent costly contract disputes, uphold service level agreements.
8. Utilize supplier relationship management techniques to foster mutually beneficial partnerships.
- Benefits: Improve communication and collaboration with suppliers, promote innovation and continuous improvement.
CONTROL QUESTION: Does the procurement strategy support value for money and long term service delivery objectives?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
In 10 years, our Service Delivery team will be recognized as the top provider of exceptional, innovative and sustainable services in our industry. Our big hairy audacious goal is to establish ourselves as the leader in service delivery, delivering unparalleled value for money to our clients while consistently exceeding their expectations.
To achieve this, we will implement a procurement strategy that focuses on long-term partnerships with suppliers who share our dedication to excellence, sustainability, and continuous improvement. By working closely with our suppliers, we will ensure that every aspect of our service delivery is optimized for maximum efficiency and customer satisfaction.
We will also invest heavily in technology and automation, leveraging cutting-edge tools and systems to streamline our processes and enhance the overall customer experience. This will enable us to deliver services at a lower cost without sacrificing quality, providing our clients with true value for their investment.
Our procurement strategy will also prioritize environmental sustainability, ensuring that all of our suppliers adhere to strict environmental standards and best practices. We believe that by choosing suppliers who share our commitment to sustainability, we can not only reduce our carbon footprint, but also inspire others in our industry to do the same.
Through our strategic procurement approach, combined with our relentless pursuit of excellence and sustainability, we are confident that in 10 years, our Service Delivery team will have achieved our big hairy audacious goal and cemented our position as the premier provider of services for our clients.
Customer Testimonials:
"This dataset is like a magic box of knowledge. It`s full of surprises and I`m always discovering new ways to use it."
"I`m blown away by the value this dataset provides. The prioritized recommendations are incredibly useful, and the download process was seamless. A must-have for data enthusiasts!"
"This dataset is a true asset for decision-makers. The prioritized recommendations are backed by robust data, and the download process is straightforward. A game-changer for anyone seeking actionable insights."
Service Delivery Case Study/Use Case example - How to use:
Synopsis:
Client Situation:
ABC Company, a multinational corporation providing IT services to various industries, was facing challenges in its service delivery. The company had been using a traditional procurement strategy for years, which involved bidding contracts to multiple suppliers based on price and technical capabilities. However, this approach had resulted in high costs and inconsistent service quality, leading to customer dissatisfaction and loss of contracts.
In addition, the company′s long-term service delivery objectives, such as improving efficiency and delivering innovative solutions, had not been fully achieved. The management team realized that a change in the procurement strategy was necessary to support their value for money and long-term service delivery objectives.
Consulting Methodology:
The consulting team proposed a three-phase approach to analyze the current procurement strategy and recommend improvements:
Phase 1 - Current State Analysis: The consulting team conducted a detailed analysis of ABC Company′s procurement strategy, including the processes, policies, and metrics used to evaluate suppliers. They also assessed the company′s current contracts, supplier performance, and cost data.
Phase 2 - Industry Best Practices Research: In this phase, the consulting team researched best practices in procurement strategies used by top-performing companies in the IT services industry. This included studying whitepapers from consulting firms, academic business journals, and market research reports.
Phase 3 - Recommended Strategy and Implementation Plan: Based on the findings from the previous phases, the consulting team developed a recommended procurement strategy for ABC Company. The team also created an implementation plan that outlined the steps required to transition to the new strategy, including defining new processes, training employees, and establishing KPIs.
Deliverables:
The consulting team delivered the following key deliverables to ABC Company:
1. Current State Analysis Report: This report provided a thorough assessment of the company′s current procurement strategy, highlighting its strengths and weaknesses.
2. Best Practices Research Report: This report presented the findings from the research on industry best practices in procurement strategies and their potential applicability to ABC Company.
3. Recommended Procurement Strategy: The consulting team outlined a new procurement strategy that focused on value for money and long-term service delivery objectives.
4. Implementation Plan: This plan detailed the steps required to implement the new strategy, along with timelines and responsible parties.
Implementation Challenges:
The implementation of the recommended procurement strategy presented a few challenges. One of the main challenges was resistance from employees who were accustomed to the traditional procurement approach. To overcome this, the consulting team conducted training sessions and workshops to explain the benefits of the new strategy and how it aligns with the company′s objectives.
Another challenge was identifying and selecting suitable suppliers who could meet the company′s requirements and support its long-term service delivery objectives. The consulting team supported ABC Company in developing a robust supplier evaluation and selection process to address this challenge.
KPIs:
To measure the success of the new procurement strategy, the following KPIs were identified and tracked:
1. Cost Savings: This KPI measured the cost savings achieved through the new procurement strategy compared to the previous year.
2. Service Quality: The quality of the services provided by the suppliers was evaluated through customer satisfaction surveys and feedback.
3. Supplier Performance: The performance of the selected suppliers was monitored and evaluated regularly to ensure they meet the company′s expectations.
4. Innovation: The number of innovative solutions provided by suppliers was tracked to measure their contribution to achieving the company′s long-term service delivery objectives.
5. Contract Renewals: The percentage of contracts renewed due to satisfactory performance by suppliers was measured to assess the success of the new procurement strategy.
Management Considerations:
To ensure the sustainability of the new procurement strategy, the consulting team recommended the following management considerations:
1. Regular Supplier Performance Reviews: The company should conduct regular performance reviews of its suppliers to ensure they continue to meet the company′s standards and objectives.
2. Continuous Training and Development: Employees should be provided with ongoing training and development opportunities to keep them updated on the latest industry trends and best practices in procurement.
3. Collaboration with Suppliers: ABC Company should foster a collaborative relationship with its suppliers to drive innovation, reduce costs, and deliver high-quality services.
Conclusion:
The implementation of the new procurement strategy resulted in significant improvements for ABC Company. The company achieved cost savings of 15%, and customer satisfaction levels increased by 20%. In addition, the company was able to deliver innovative solutions to its clients, leading to an increase in contract renewals.
The collaboration with suppliers also improved, resulting in better communication and understanding of the company′s objectives. Overall, the new procurement strategy supported value for money and long-term service delivery objectives, enabling ABC Company to remain competitive in the IT services industry.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
