Service Network Toolkit

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Standardize Service Network: work closely with Business Leaders and individual contributors across your organization to identify, understand and develop solutions for complex regulatory challenges.

More Uses of the Service Network Toolkit:

  • Ensure your group assess technical procedure and practices when engaged in reactive critical situations to drive internal Process Improvements, as product maintenance, Software as a Service Network and feature enhancements.

  • Establish that your team assess technical procedure and practices when engaged in reactive critical situations to drive internal Process Improvements, as product maintenance, Software as a Service Network and feature enhancements.

  • Secure that your organization assess technical procedure and practices when engaged in reactive critical situations to drive internal Process Improvements, as product maintenance, Software as a Service Network and feature enhancements.

  • Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings by identifying and documenting Business Requirements on software.

  • Manage Service Network: account services management is all about managing and overseeing seamless Service Delivery processes.

  • Be the face of your organization and handle incoming calls from your customers.

  • Support designers with converting CAD data to use with the Virtual Reality tool for prototyping concepts to evaluate design, user and service access.

  • Represent IT Service for Change Management and Enterprise Architecture considerations.

  • Lead Service Network: research and selection of external Security Management vendors and Service Providers to support security planning and implementation as organizational needs and resource levels require.

  • Manage Service Network: monitor cost associated with automation operations parts, service and consumable supplies.

  • Take advantage of massive amounts of structured data to understand how small businesses interact with your product and service offerings to connect with own clients.

  • Oversee Service Network: work activities; and developing effective work teams by motivating individuals to meet goals and objectives and provide Customer Service in the most effective manner.

  • Foster a Customer Service focus among staff in the execution of Safety and Security Operations to protect personnel, property, and Business Operations.

  • Help in fine tuning the service software and field tablets for maximizing technicians labor.

  • Closely work with the BI and Data Engineers and Business Teams to ensure the effective translation of business and technical requirements into the logical, physical and conceptual Data Models for your Data Warehouse to enable Self Service BI.

  • Arrange that your venture leads quality, safety, Risk Management and Process Excellence initiatives in your organization and work actively with all areas to achieve excellence in Service Delivery and Business Practices.

  • Be accountable for documenting all incidents in Service Now Security Incident Response Module.

  • Attempt to sell on every call regardless of the customers initial reason for calling, as billing calls, service calls and complaint calls.

  • Secure that your organization complies; conducts periodic meetings with clients and Delivery Teams daily status updates, Service Level Requirement review, Continuous Improvement, Change Control, and other informal meetings.

  • Govern Service Network: work closely with servicE Business to determine Business Requirements and write Functional Requirement specifications in an appropriate level of detail.

  • Steer Service Network: work closely with and provides guidance/direction to the Managed Security Service and Security Operations Center.

  • Lead considerations about project architecture and technical feasibility, make decisions and justify your development approach.

  • Be a member of the Security Incident Response Team and provide the highest level of technical consultancy to ensure Problem Resolution is achieved in the shortest possible timeframe.

  • Be certain that your planning engages in strategic Service Delivery planning, in partnership with the virtual account team, to strengthen targeted Customer Relationships.

  • Coordinate Service Network: monitor Key Performance Indicators (plant capacity, warehouse capacity) and proactively communicate issues and gaps with manufacturing, logistics, Customer Service and pad coordinators to drive resolution.

  • Be driven to act as an internal and external spokesperson for the Client Service team and organization.

  • Drive continuous service improvement, incorporating automation for improved proactive Problem Determination and response.

  • Keep management fully apprised of significant occurrences and trends that impact the Quality of Service or operations.

  • Confirm your operation leads the creation of high quality Operations Key Performance Indicators(KPIs), Service Level Agreements, and staffing Capacity Analysis and forecasting as a fundamental tool to drive Continuous Improvement, transparency and maintain program oversight.

  • Coordinate with Materials Management, production, site and service personnel to order necessary materials, and supplies and services to meet site demands and production schedules, while maintaining inventory at planned levels.

  • Ensure you relay; build and maintain a network of peers in the professional design and innovation community.

  • Govern Service Network: research unresolved or complex issues, compile necessary information, and forward data to appropriate providers contacts for resolution.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Network Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Network related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Network specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Network Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Network improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Where do you gather more information?

  2. Which Service Network goals are the most important?

  3. Do you see more potential in people than they do in themselves?

  4. What does losing customers cost your organization?

  5. Which issues are too important to ignore?

  6. What is the smallest subset of the problem you can usefully solve?

  7. How can you best use all of your knowledge repositories to enhancE Learning and sharing?

  8. How can you become more high-tech but still be high touch?

  9. Have you included everything in your Service Network cost models?

  10. What is the total cost related to deploying Service Network, including any consulting or professional services?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Network book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Network self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Network Self-Assessment and Scorecard you will develop a clear picture of which Service Network areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Network Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Network projects with the 62 implementation resources:

  • 62 step-by-step Service Network Project Management Form Templates covering over 1500 Service Network project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Network project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Network Project Team have enough people to execute the Service Network Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Network Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Network Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Network project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Network project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Network project with this in-depth Service Network Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Network projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Network and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Network investments work better.

This Service Network All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.