Service Recovery Toolkit

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Pilot hadoop Service Recovery: architecture Software Design and create Logical And Physical Design of system components as repository layout, server architecture and communications frameworks.

More Uses of the Service Recovery Toolkit:

  • Handle Service Recovery clients and other clients with intense struggles across product boundaries who would benefit from the time and attention of the implementation process.

  • Determine Customer Service requirements by maintaining contact with customers, identifying Customer Service trends, being visible to the customer and partners, and resolving customer issues via your Service Recovery system.

  • Collaborate with your Learning And Development team in the development and implementation of sales and training budgets, Performance Metrics, KPIs and targets aligned to sales, productivity, quality, and customer Service Standards.

  • Ensure monitor and enforce adherence to established corporate Policies and Procedures relating to all areas of responsibility and ensures all Service Level Agreements are met.

  • Coordinate Service Recovery: contribution and leading participation in a knowledge Management System as a management of a service team.

  • Establish that your enterprise develops and administers budgets, schedules, and Performance Standards to maintain and optimize the cost of delivery and service.

  • Ensure you engineer; lead planning and design of Public Cloud base architectures, solutions, configurations, integrations, and migrations for mobility service platform.

  • Devise Service Recovery: Network Topology design and Performance Assessment with focus on multilayer virtualization of Service Delivery.

  • Oversee Service Recovery: work across teams to optimize Process Flows to increase efficiency, reduce Cycle Times for Service Delivery and deliver Customer Satisfaction.

  • Secure that your project establishes finance operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and Customer Service strategies; designing systems; accumulating resources; resolving problems; implementing change.

  • Standardize Service Recovery: continuously deliver outstanding/high quality service and Problem Resolution to ensure your organization is adhering to the high Service Levels expected by your customers.

  • Secure that your planning promotes and maintains a high quality, professional, service oriented organization image among users.

  • Confirm your business provides Technical Management of an IT operation, ensuring that agreed Service Levels are met, and all relevant procedures are meet.

  • Identify Service Recovery: work closely with service Operations Management to ensure alignment against customer objectives and needs.

  • Oversee User Provisioning processes to support a large user base, meet organizational needs, and service Enterprise Application needs.

  • Ensure you show up early for your shift because you can not wait to hang out with the other members of your team.

  • Establish Service Recovery: joint call with Customer Service Team to customer/vendor to build rapport, strengthen business relationship, review process and seek Business Opportunities.

  • Secure that your design provides clerical support to management or departmental staff in an accurate and service oriented communication style.

  • Devise Service Recovery: monitor and track compliance to IT incident tracking system to ensure compliance to Service Level Agreements (SLAs), quick resolution of problems and communicate with users on resolution and follow up activities as appropriate.

  • Move to service oriented organization that values Self Service methodologies take IT out of most processes, giving liberties to Citizen Developers.

  • Identify Business Applications solution opportunities and related service opportunities to existing customers.

  • Be accountable for providing operational risk Management Strategies across an account and ensures that the Delivery Teams apply strategies to operational Delivery Processes and procedures.

  • Evaluate and manage short and long term staffing plans against forecasts and attrition to ensure your sites meet to your Service Level Agreements.

  • Arrange that your project creates followership via action and integrity builds a winning Team Culture and participates in driving the success.

  • Formulate Service Recovery: research, evaluate, develop, implement and maintain new network and Cloud Security technologies, processes, standards, and guidelines.

  • Methodize Service Recovery: management of projects and master service agreements in accordance with pike Policies and Procedures.

  • Confirm your planning complies; is critical to your success by helping ensure Service Availability, automating manual processes, and helping bridge the gaps between Product Development teams and operations.

  • Guide Service Recovery: practice development ensure new service offerings from the practice are continuously and consistently brought to market while continuing to develop Intellectual Property and support materials.

  • Establish that your group complies; success in working closely with service line leaders, partners, practitioners and other Sales Executives to develop strategies and tactics that drive targeting programs and win business.

  • Control Service Recovery: responsibility in network related areas as network device software, Network Security or miscellaneous Network Service functions.

  • Standardize Service Recovery: design redundant systems and policies for Disaster Recovery and archiving to ensure effective protection and integrity of storage appliances and stored Data Assets.

 

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Recovery Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Service Recovery related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Recovery specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Recovery Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Service Recovery improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Do you need different information or graphics?

  2. What are the necessary qualifications?

  3. Who will determine interim and final deadlines?

  4. Is there a Service Recovery Communication Plan covering who needs to get what information when?

  5. What are the disruptive Service Recovery technologies that enable your organization to radically change your business processes?

  6. How do you establish and deploy modified action plans if circumstances require a shift in plans and rapid execution of new plans?

  7. Who controls the risk?

  8. Are there any activities that you can take off your to do list?

  9. Do staff have the necessary skills to collect, analyze, and report data?

  10. Are your outputs consistent?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Recovery book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Service Recovery self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Recovery Self-Assessment and Scorecard you will develop a clear picture of which Service Recovery areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Recovery Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Recovery projects with the 62 implementation resources:

  • 62 step-by-step Service Recovery Project Management Form Templates covering over 1500 Service Recovery project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Service Recovery project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Service Recovery Project Team have enough people to execute the Service Recovery Project Plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Service Recovery Project Plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

 
Step-by-step and complete Service Recovery Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:


2.0 Planning Process Group:


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Recovery project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Recovery project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Recovery project with this in-depth Service Recovery Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Recovery projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based Best Practice strategies aligned with overall goals
  • Integrate recent advances in Service Recovery and put Process Design strategies into practice according to Best Practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Recovery investments work better.

This Service Recovery All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.