Software Maintenance Toolkit

Downloadable Resources, Instant Access
Adding to cart… The item has been added

Arrange that your organization communicates with consultants and vendors to determine appropriate hardware and software technologies for assigned projects; oversees vendor contracts for hardware and Software Maintenance.

More Uses of the Software Maintenance Toolkit:

  • Manage information technology projects and provide Technical Support for Software Maintenance and use.

  • Manage in scope hardware and Software Maintenance and support agreements.

  • Ensure that a program continues to function normally through Software Maintenance and testing.

  • Be accountable for providing reconciliation results for processing of centralized Software Maintenance renewals.

  • Update IT software license asset records, software license agreements, Software Maintenance agreements and associated relationships.

  • Be certain that your organization performs Application Software Maintenance and updates as approved by the IT Infrastructure Management.

  • Perform Software Maintenance, troubleshooting and engineering on manufacturing Test Equipment to keep it running efficiently.

  • Lead: plan installation of all Software Maintenance patches.

  • Methodize: interface with IT personnel to coordinate new and existing Software Maintenance contracts.

  • Be accountable for creating, executing, and automating multiple levels of Test Plans for Software Maintenance.

  • Govern: Software Maintenance (upgrades/patches/new installations).

  • Ensure that the software continues to function normally through Software Maintenance and testing.

  • Establish and maintain hardware and Software Maintenance database.

  • Oversee: conduct integration, test, bug fixes, and other Software Maintenance activities.

  • Confirm your team performs preventative hardware and Software Maintenance and all systems servers.

  • Ensure your team performs preventive network hardware and Software Maintenance.

  • Be accountable for determining the difference between Software Maintenance and software licensing.

  • Manage the tracking of payments for Software Maintenance associated with systems for which responsibility is assigned.

  • Methodize: review all hardware and Software Maintenance contracts.

  • Initiate: Software Maintenance of Network Infrastructure to reduce defect exposure and ensure optimal systems stability architecture focused.

  • Pilot: interface with it and procurement personnel to process and track purchase requisitions for new and existing Software Maintenance contracts from initiation to payment of invoice.

  • Be accountable for ensuring that the software continues to function normally through Software Maintenance and testing.

  • Guide: plan, initiate and execute device and Software Maintenance, maintenance Windows and upgrades.

  • Support Adaptive Insights Software Maintenance and development projects.

  • Manage and assess the risk of equipment and Software Maintenance and version updates.

  • Manage: monitor Software Maintenance renewal requirements, coordinating with software owners on operational requirements.

  • Manage Vendor Relationships and cost effective hardware and Software Maintenance agreements with vendors.

  • Update IT software license asset records, software license contracts and Software Maintenance agreements and associated relationships.

  • Methodize: work as Product Owner for desktop based Software Maintenance.

  • Develop and execute Software Maintenance and enhancements.


Save time, empower your teams and effectively upgrade your processes with access to this practical Software Maintenance Toolkit and guide. Address common challenges with best-practice templates, step-by-step Work Plans and maturity diagnostics for any Software Maintenance related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Software Maintenance specific requirements:

STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Software Maintenance Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a Data Driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 999 new and updated case-based questions, organized into seven core areas of Process Design, this Self-Assessment will help you identify areas in which Software Maintenance improvements can be made.

Examples; 10 of the 999 standard requirements:

  1. Do staff have the necessary skills to collect, analyze, and report data?

  2. What are the top 3 things at the forefront of your Software Maintenance agendas for the next 3 years?

  3. Is the suppliers process defined and controlled?

  4. How will costs be allocated?

  5. Which measures and indicators matter?

  6. What is the smallest subset of the problem you can usefully solve?

  7. What improvements have been achieved?

  8. Why the need?

  9. Is there any additional Software Maintenance definition of success?

  10. What baselines are required to be defined and managed?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Software Maintenance book in PDF containing 994 requirements, which criteria correspond to the criteria in...

Your Software Maintenance self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Software Maintenance Self-Assessment and Scorecard you will develop a clear picture of which Software Maintenance areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Software Maintenance Self-Assessment
    • Is secure: Ensures offline Data Protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:


STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Software Maintenance projects with the 62 implementation resources:

  • 62 step-by-step Software Maintenance Project Management Form Templates covering over 1500 Software Maintenance project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Management Plan: Eac -estimate at completion, what is the total job expected to cost?

  2. Activity Cost Estimates: In which phase of the Acquisition Process cycle does source qualifications reside?

  3. Project Scope Statement: Will all Software Maintenance project issues be unconditionally tracked through the Issue Resolution process?

  4. Closing Process Group: Did the Software Maintenance Project Team have enough people to execute the Software Maintenance project plan?

  5. Source Selection Criteria: What are the guidelines regarding award without considerations?

  6. Scope Management Plan: Are Corrective Actions taken when actual results are substantially different from detailed Software Maintenance project plan (variances)?

  7. Initiating Process Group: During which stage of Risk planning are risks prioritized based on probability and impact?

  8. Cost Management Plan: Is your organization certified as a supplier, wholesaler, regular dealer, or manufacturer of corresponding products/supplies?

  9. Procurement Audit: Was a formal review of tenders received undertaken?

  10. Activity Cost Estimates: What procedures are put in place regarding bidding and cost comparisons, if any?

Step-by-step and complete Software Maintenance Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

2.0 Planning Process Group:

  • 2.1 Software Maintenance Project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Software Maintenance project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Software Maintenance project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Software Maintenance project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Software Maintenance project or Phase Close-Out
  • 5.4 Lessons Learned



With this Three Step process you will have all the tools you need for any Software Maintenance project with this in-depth Software Maintenance Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Software Maintenance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Software Maintenance and put Process Design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Maintenance investments work better.

This Software Maintenance All-Inclusive Toolkit enables You to be that person.


Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.