Attention all service desk professionals!
Are you tired of wasting valuable time searching for the right information to solve your clients′ technology issues? Look no further, because our Technology Strategies in Service Desk Knowledge Base has everything you need to streamline your process and provide efficient solutions.
Our dataset includes 1538 prioritized requirements, solutions, benefits, and case studies, giving you a comprehensive overview of all the important questions to ask in order to get the best results based on urgency and scope.
This means no more guesswork or trial and error – you′ll have immediate access to the most relevant and effective strategies to meet your clients′ needs.
Compared to other alternatives on the market, our Technology Strategies in Service Desk dataset stands out as the go-to resource for service desk professionals.
It is designed specifically for professionals like you, making it easy to use and implement in your daily workflow.
And unlike expensive consulting services, our DIY/affordable product gives you the same level of expertise at a fraction of the cost.
Gain a competitive advantage with our product′s detailed specifications and overviews of various technology strategies.
Our dataset covers a wide range of topics, from general concepts to more specific solutions, allowing you to tackle any issue that comes your way.
Save both time and money by utilizing our data-driven insights to provide efficient and effective solutions for your clients.
Our Technology Strategies in Service Desk Knowledge Base is not just limited to individual professionals – businesses can also benefit greatly from its features.
Utilizing our product can improve overall efficiency and productivity of the service desk department, resulting in happier clients and increased profitability for the company.
Don′t just take our word for it – our dataset has been extensively researched and tested, proving its effectiveness in real-world scenarios.
With our product, you can be confident that you are utilizing the best strategies in the industry to provide top-notch service to your clients.
But we understand that the bottom line is important, which is why we offer our product at an affordable cost.
We want to help service desk professionals and businesses of all sizes and budgets access the valuable information they need to excel in their field.
Don′t waste any more time and resources struggling to find the right solutions for your clients – try our Technology Strategies in Service Desk Knowledge Base today and see the difference it can make for your business.
Say goodbye to confusion and hello to efficient and effective service delivery.
Try it now and experience the benefits for yourself!
Which technology and business factors will enterprises use to structure network based security strategies?
Technology Strategies
Enterprises will consider factors such as cost, efficiency, scalability, and compatibility when selecting technology for network security strategies.
1. Implementing a robust firewall for network security - Protects against unauthorized access and safeguards sensitive data.
2. Utilizing encryption technologies for secure data transmission - Keeps data safe from interception and ensures confidentiality.
3. Deploying intrusion detection and prevention systems - Monitors network traffic and alerts for any suspicious activity to prevent cyber-attacks.
4. Setting up virtual private networks (VPNs) for remote access - Provides secure connectivity for remote workers and minimizes the risk of breaches.
5. Implementing multi-factor authentication - Adds an extra layer of security, making it harder for hackers to gain access.
6. Utilizing endpoint security solutions - Protects endpoints from malware, ransomware, and other cyber threats.
7. Conducting regular vulnerability assessments - Identifies weak spots in the network infrastructure and allows for timely patching to prevent attacks.
8. Implementing security information and event management (SIEM) tools - Helps in real-time monitoring and threat detection.
9. Implementing network segmentation - Limits access to sensitive data and reduces the impact of a potential breach.
10. Keeping the network and security infrastructure up-to-date - Ensures protection against the latest cyber threats and vulnerabilities.
CONTROL QUESTION: Which technology and business factors will enterprises use to structure network based security strategies?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
By 2030, Technology Strategies will lead the industry in developing fully autonomous and adaptive network-based security strategies for enterprises. Leveraging cutting-edge technologies such as artificial intelligence, advanced analytics, and blockchain, we will create a security ecosystem that constantly evolves to counter emerging cyber threats.
Our goal is to help enterprises achieve a state of zero trust, where every network transaction is authenticated and authorized in real-time, regardless of location or device. This will be achieved through the implementation of a distributed security architecture, utilizing multiple layers of defense and intelligent micro-segmentation.
Businesses will no longer need to rely on static security policies and procedures, instead, our sophisticated algorithms will continuously monitor network traffic, identify anomalies, and automatically respond with the appropriate level of security measures. This will greatly reduce the risk of data breaches and cyber attacks, allowing enterprises to focus on their core business and innovation.
Through partnerships and collaborations with industry leaders, we will also prioritize the integration of secure coding practices and privacy by design principles into all stages of software and infrastructure development. This will ensure that security is built-in rather than bolted on, making it more effective and efficient for enterprises to protect their sensitive data.
Ultimately, our vision for enterprise security in 2030 is one of complete assurance and peace of mind. Our network-based security strategies will provide businesses with the confidence to fully embrace emerging technologies and digital transformation, knowing that their data and operations are safeguarded against even the most advanced cyber threats.
"The creators of this dataset deserve applause! The prioritized recommendations are on point, and the dataset is a powerful tool for anyone looking to enhance their decision-making process. Bravo!"
Synopsis:
Our client is a large enterprise in the financial services industry, with multiple offices and branches spread across different locations. The company has a complex network infrastructure which includes servers, cloud-based applications, and various devices such as laptops, desktops, and mobile phones used by employees, contractors, and clients. As the company deals with sensitive financial information, ensuring network security is crucial to their business operations.
However, the client′s existing network security strategy was outdated and lacked comprehensive protection, leaving them vulnerable to cyber attacks. The management team recognized the need for a more robust and structured approach to network security, and thus engaged our consulting firm to develop a technology strategy that would align with their business goals and secure their network from potential threats.
Consulting Methodology:
Our consulting methodology consisted of four phases: Assessment, Planning, Implementation, and Monitoring. We followed a collaborative approach, working closely with the client′s IT team and other key stakeholders to gain an in-depth understanding of their current network infrastructure and business goals.
Assessment:
We began by conducting a thorough assessment of the client′s existing network security measures. This involved reviewing their current policies and procedures, identifying potential vulnerabilities, and evaluating their network infrastructure for any gaps in security. We also conducted interviews with key personnel to understand their regulatory compliance requirements and specific security concerns.
Planning:
Based on our assessment, we developed a detailed plan that aligned with the client′s business objectives and addressed their specific security issues. Our plan included a combination of technology and business strategies, which we believed would provide the best overall protection to their network.
Technology Strategies:
1. Implementing a Multi-Layered Security Approach - We recommended a multi-layered security approach, where multiple layers of security were deployed to create a tight defense against cyber threats. This included firewalls, intrusion detection and prevention systems, data encryption, and endpoint security solutions.
2. Network Segmentation - We proposed segmenting the client′s network into different zones based on the sensitivity of data and the level of access granted. This would prevent attackers from gaining access to critical data and systems, even if they managed to breach one layer of security.
3. Two-Factor Authentication - We suggested implementing two-factor authentication for all remote access to the company′s network, including for employees and clients. This would provide an extra layer of security, making it more challenging for cybercriminals to gain unauthorized access.
Business Strategies:
1. Regular Security Training and Awareness Programs - We recommended conducting regular training and awareness programs for employees, to educate them about potential cyber threats and how to identify and report suspicious activities.
2. Third-Party Risk Assessment - We advised the company to conduct risk assessments of third-party vendors before granting them access to the network. This would ensure that any potential vulnerabilities within their supply chain are identified and addressed proactively.
Implementation:
Once the plan was approved by the client, we assisted them in implementing the recommended strategies. This involved configuring and deploying the necessary security tools and measures, training employees on security protocols, and conducting vulnerability scans.
Challenges:
The biggest challenge we faced during implementation was the need to balance security with usability. The client had several legacy systems, which were not compatible with the latest security measures. We had to carefully evaluate the risks associated with these systems and find alternative solutions to mitigate them without disrupting workflow.
KPIs:
1. Data Breach Incidents - The number of data breaches is a crucial KPI to track and manage the success of our security strategy. Our aim is to reduce the number of data breaches to zero.
2. Compliance - Compliance with relevant regulations and standards is crucial for businesses in the financial services industry. A KPI to track this would be the percentage of compliance with regulations such as PCI-DSS, HIPAA, GDPR, etc.
3. Employee Training Completion Rate - Tracking the completion rate of security training programs can indicate the level of awareness and preparedness of employees towards cyber threats.
Management Considerations:
Continual monitoring and testing of the network security strategy is essential to identify any new vulnerabilities and emerging threats. The company should also have an incident response plan in place, which outlines the steps to be taken in case of a security breach.
Citations:
1. Multi-Layered Security Approach - Gartner, Adopt a Continuous Multilayered Approach to Endpoint Security, July 2020.
2. Network Segmentation - Cisco, Segmentation Best Practices and Concepts, October 2020.
3. Two-Factor Authentication - Verizon, 2019 Data Breach Investigations Report.
4. Third-Party Risk Assessment - Deloitte, Best Practices in Third-Party Risk Management, January 2021.
5. Compliance - PwC, Compliance functions: How they can help manage risk and create value, June 2016.
6. Employee Training - SANS Institute, Securing the Human: Beyond Compliance, April 2020.
Are you tired of wasting valuable time searching for the right information to solve your clients′ technology issues? Look no further, because our Technology Strategies in Service Desk Knowledge Base has everything you need to streamline your process and provide efficient solutions.
Our dataset includes 1538 prioritized requirements, solutions, benefits, and case studies, giving you a comprehensive overview of all the important questions to ask in order to get the best results based on urgency and scope.
This means no more guesswork or trial and error – you′ll have immediate access to the most relevant and effective strategies to meet your clients′ needs.
Compared to other alternatives on the market, our Technology Strategies in Service Desk dataset stands out as the go-to resource for service desk professionals.
It is designed specifically for professionals like you, making it easy to use and implement in your daily workflow.
And unlike expensive consulting services, our DIY/affordable product gives you the same level of expertise at a fraction of the cost.
Gain a competitive advantage with our product′s detailed specifications and overviews of various technology strategies.
Our dataset covers a wide range of topics, from general concepts to more specific solutions, allowing you to tackle any issue that comes your way.
Save both time and money by utilizing our data-driven insights to provide efficient and effective solutions for your clients.
Our Technology Strategies in Service Desk Knowledge Base is not just limited to individual professionals – businesses can also benefit greatly from its features.
Utilizing our product can improve overall efficiency and productivity of the service desk department, resulting in happier clients and increased profitability for the company.
Don′t just take our word for it – our dataset has been extensively researched and tested, proving its effectiveness in real-world scenarios.
With our product, you can be confident that you are utilizing the best strategies in the industry to provide top-notch service to your clients.
But we understand that the bottom line is important, which is why we offer our product at an affordable cost.
We want to help service desk professionals and businesses of all sizes and budgets access the valuable information they need to excel in their field.
Don′t waste any more time and resources struggling to find the right solutions for your clients – try our Technology Strategies in Service Desk Knowledge Base today and see the difference it can make for your business.
Say goodbye to confusion and hello to efficient and effective service delivery.
Try it now and experience the benefits for yourself!
Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:
Key Features:
Comprehensive set of 1538 prioritized Technology Strategies requirements. - Extensive coverage of 219 Technology Strategies topic scopes.
- In-depth analysis of 219 Technology Strategies step-by-step solutions, benefits, BHAGs.
- Detailed examination of 219 Technology Strategies case studies and use cases.
- Digital download upon purchase.
- Enjoy lifetime document updates included with your purchase.
- Benefit from a fully editable and customizable Excel format.
- Trusted and utilized by over 10,000 organizations.
- Covering: IT Support, Service Reliability, Troubleshooting Issues, Application Development, Involvement Culture, Service Desk Team, Critical Success Factors, Patch Management, Service Desk Governance, IT Staffing, Purchase Requisitions, Service Desk ROI, Service Desk Communication, Collaborative Support, Digital Workflow, IT Environment, IT Service Desk, Trend Analysis, Service Level Objectives, Data Recovery, User Authentication, Budget Management, Active Directory, Service Level Agreements, Service Desk Challenges, IT Service Continuity Management, Service Desk Training, Customer Feedback Management, Data Privacy, Disaster Recovery, Service Desk Outsourcing, Peer Interaction, Service Desk Integration, Backup Frequency, Service Desk Support, Decision Support, End User Training, Backup Policies, Capacity Management, Help Desk Software, Disaster Recovery Planning, Performance Metrics, Service Request Management, Service Desk Benefits, User Satisfaction Surveys, Collaboration Tools, Auditing And Compliance, Software Upgrades, Service Desk Performance, Data Backup, Service User Experience, Knowledge Capture, Network Segmentation, Organizational Success, Security Audits, Efficient Distribution, Service Metrics Analysis, Operating System Issues, Annual Contracts, Asset Disposal, Business Continuity, Onboarding Support, KPIs Development, Asset Tracking Software, Security Updates, Database Management, Service Desk Customer Support, Technical Analysis, Continual Service Improvement, Mobile Device Management, Service Desk Reporting, Capacity Planning, Change Acceptance, Network Connectivity, Service Desk Knowledge Management, Anti Virus Protection, Cost Reduction, Field Service Tools, Service Desk Tickets, Current Release, Service Desk, Asset Procurement, Service Desk Efficiency, Service asset and configuration management, Service Desk Evaluation, Collaborative Leverage, Service Desk Optimization, Web Conferencing, Service Level Management, SLA Monitoring, CMMi Level 3, Service Desk Staffing, Smart Logistics, Average Transaction, AI Practices, ADA Compliance, Service Desk Analytics, ITSM, ITIL Service Desk, ITIL Practices, It Needs, Voice Over IP, Desktop Virtualization, Service Desk Tools, Key Success Factors, Service Desk Automation, Service Desk Processes, Business Transformation, Out And, Departmental Level, Agent Desktop, Malware Detection, ITIL Framework, Service Desk Assessment, Server Virtualization, Service Desk Trends, Career Development, Incident Response, Six Sigma Deployment, Email Configuration, Supplier Service Review, Supplier Outsourcing, Service Desk Maturity, Workforce Management, Knowledge Base Management, Server Clustering, WYSIWYG editor, Maximizing Value, JIRA, Service Desk Technology, Service Desk Innovation, Installation Assistance, Server Management, Application Monitoring, Service Desk Operations, Release Scope, Customer Insights, Service Desk Project Management, Problem Management, Information Technology, Cyber Threats, Improved Efficiency, Service Desk Management, Service Desk Strategy, Hardware Procurement, IT support in the digital workplace, Flexible Work Culture, Configuration Management, Quality Assurance, Application Support, Ticket Management, User Provisioning, Service Desk Service Level Agreements, System Maintenance, Service Desk Portal, Web Browser Issues, Printer Setup, Firewall Configuration, Software Licensing, Service Desk Culture, Performance Testing, Remote Troubleshooting, Atlassian Platform, Service Desk Future Trends, It Just, Customer Service, Service Requests, Portfolio Evaluation, Cloud Computing, Service Desk Metrics, IT Systems, Virtual Private Network, Performance Optimization, System Updates, Service Desk Implementation, Technology Strategies, Vendor Management, Configuration Monitoring, RPA Adoption, Self Service Portals, Call Escalation, Management Systems, Hardware Diagnostics, Configuration Items, Service Desk Leadership, Wireless Networking, Firewall Management, Root Cause Analysis, Change Management, Service Desk Costs, Risk Practices, Change Advisory Board, Root Cause Elimination, Service Catalog Management, Productivity Metrics, Service Desk Models, Performance Based Incentives, Supplier Quality, End-user satisfaction, Service Desk Solutions, Adaptation Strategies, Storage Management, Asset Tracking, Remote Access, Problem Identification, Service Desk KPIs, Service Desk Transformation, Network Monitoring, Big Data, Desktop Support, Customer Satisfaction, Asset Decommissioning, Spam Filtering, Authentication Process, Action Plan, Data Encryption, Self Service Capabilities, Digital Transformation in Organizations, IT Governance
Technology Strategies Assessment Dataset - Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):
Technology Strategies
Enterprises will consider factors such as cost, efficiency, scalability, and compatibility when selecting technology for network security strategies.
1. Implementing a robust firewall for network security - Protects against unauthorized access and safeguards sensitive data.
2. Utilizing encryption technologies for secure data transmission - Keeps data safe from interception and ensures confidentiality.
3. Deploying intrusion detection and prevention systems - Monitors network traffic and alerts for any suspicious activity to prevent cyber-attacks.
4. Setting up virtual private networks (VPNs) for remote access - Provides secure connectivity for remote workers and minimizes the risk of breaches.
5. Implementing multi-factor authentication - Adds an extra layer of security, making it harder for hackers to gain access.
6. Utilizing endpoint security solutions - Protects endpoints from malware, ransomware, and other cyber threats.
7. Conducting regular vulnerability assessments - Identifies weak spots in the network infrastructure and allows for timely patching to prevent attacks.
8. Implementing security information and event management (SIEM) tools - Helps in real-time monitoring and threat detection.
9. Implementing network segmentation - Limits access to sensitive data and reduces the impact of a potential breach.
10. Keeping the network and security infrastructure up-to-date - Ensures protection against the latest cyber threats and vulnerabilities.
CONTROL QUESTION: Which technology and business factors will enterprises use to structure network based security strategies?
Big Hairy Audacious Goal (BHAG) for 10 years from now:
By 2030, Technology Strategies will lead the industry in developing fully autonomous and adaptive network-based security strategies for enterprises. Leveraging cutting-edge technologies such as artificial intelligence, advanced analytics, and blockchain, we will create a security ecosystem that constantly evolves to counter emerging cyber threats.
Our goal is to help enterprises achieve a state of zero trust, where every network transaction is authenticated and authorized in real-time, regardless of location or device. This will be achieved through the implementation of a distributed security architecture, utilizing multiple layers of defense and intelligent micro-segmentation.
Businesses will no longer need to rely on static security policies and procedures, instead, our sophisticated algorithms will continuously monitor network traffic, identify anomalies, and automatically respond with the appropriate level of security measures. This will greatly reduce the risk of data breaches and cyber attacks, allowing enterprises to focus on their core business and innovation.
Through partnerships and collaborations with industry leaders, we will also prioritize the integration of secure coding practices and privacy by design principles into all stages of software and infrastructure development. This will ensure that security is built-in rather than bolted on, making it more effective and efficient for enterprises to protect their sensitive data.
Ultimately, our vision for enterprise security in 2030 is one of complete assurance and peace of mind. Our network-based security strategies will provide businesses with the confidence to fully embrace emerging technologies and digital transformation, knowing that their data and operations are safeguarded against even the most advanced cyber threats.
Customer Testimonials:
"The creators of this dataset deserve applause! The prioritized recommendations are on point, and the dataset is a powerful tool for anyone looking to enhance their decision-making process. Bravo!"
"I`ve recommended this dataset to all my colleagues. The prioritized recommendations are top-notch, and the attention to detail is commendable. It has become a trusted resource in our decision-making process."
"The tools make it easy to understand the data and draw insights. It`s like having a data scientist at my fingertips."
Technology Strategies Case Study/Use Case example - How to use:
Synopsis:
Our client is a large enterprise in the financial services industry, with multiple offices and branches spread across different locations. The company has a complex network infrastructure which includes servers, cloud-based applications, and various devices such as laptops, desktops, and mobile phones used by employees, contractors, and clients. As the company deals with sensitive financial information, ensuring network security is crucial to their business operations.
However, the client′s existing network security strategy was outdated and lacked comprehensive protection, leaving them vulnerable to cyber attacks. The management team recognized the need for a more robust and structured approach to network security, and thus engaged our consulting firm to develop a technology strategy that would align with their business goals and secure their network from potential threats.
Consulting Methodology:
Our consulting methodology consisted of four phases: Assessment, Planning, Implementation, and Monitoring. We followed a collaborative approach, working closely with the client′s IT team and other key stakeholders to gain an in-depth understanding of their current network infrastructure and business goals.
Assessment:
We began by conducting a thorough assessment of the client′s existing network security measures. This involved reviewing their current policies and procedures, identifying potential vulnerabilities, and evaluating their network infrastructure for any gaps in security. We also conducted interviews with key personnel to understand their regulatory compliance requirements and specific security concerns.
Planning:
Based on our assessment, we developed a detailed plan that aligned with the client′s business objectives and addressed their specific security issues. Our plan included a combination of technology and business strategies, which we believed would provide the best overall protection to their network.
Technology Strategies:
1. Implementing a Multi-Layered Security Approach - We recommended a multi-layered security approach, where multiple layers of security were deployed to create a tight defense against cyber threats. This included firewalls, intrusion detection and prevention systems, data encryption, and endpoint security solutions.
2. Network Segmentation - We proposed segmenting the client′s network into different zones based on the sensitivity of data and the level of access granted. This would prevent attackers from gaining access to critical data and systems, even if they managed to breach one layer of security.
3. Two-Factor Authentication - We suggested implementing two-factor authentication for all remote access to the company′s network, including for employees and clients. This would provide an extra layer of security, making it more challenging for cybercriminals to gain unauthorized access.
Business Strategies:
1. Regular Security Training and Awareness Programs - We recommended conducting regular training and awareness programs for employees, to educate them about potential cyber threats and how to identify and report suspicious activities.
2. Third-Party Risk Assessment - We advised the company to conduct risk assessments of third-party vendors before granting them access to the network. This would ensure that any potential vulnerabilities within their supply chain are identified and addressed proactively.
Implementation:
Once the plan was approved by the client, we assisted them in implementing the recommended strategies. This involved configuring and deploying the necessary security tools and measures, training employees on security protocols, and conducting vulnerability scans.
Challenges:
The biggest challenge we faced during implementation was the need to balance security with usability. The client had several legacy systems, which were not compatible with the latest security measures. We had to carefully evaluate the risks associated with these systems and find alternative solutions to mitigate them without disrupting workflow.
KPIs:
1. Data Breach Incidents - The number of data breaches is a crucial KPI to track and manage the success of our security strategy. Our aim is to reduce the number of data breaches to zero.
2. Compliance - Compliance with relevant regulations and standards is crucial for businesses in the financial services industry. A KPI to track this would be the percentage of compliance with regulations such as PCI-DSS, HIPAA, GDPR, etc.
3. Employee Training Completion Rate - Tracking the completion rate of security training programs can indicate the level of awareness and preparedness of employees towards cyber threats.
Management Considerations:
Continual monitoring and testing of the network security strategy is essential to identify any new vulnerabilities and emerging threats. The company should also have an incident response plan in place, which outlines the steps to be taken in case of a security breach.
Citations:
1. Multi-Layered Security Approach - Gartner, Adopt a Continuous Multilayered Approach to Endpoint Security, July 2020.
2. Network Segmentation - Cisco, Segmentation Best Practices and Concepts, October 2020.
3. Two-Factor Authentication - Verizon, 2019 Data Breach Investigations Report.
4. Third-Party Risk Assessment - Deloitte, Best Practices in Third-Party Risk Management, January 2021.
5. Compliance - PwC, Compliance functions: How they can help manage risk and create value, June 2016.
6. Employee Training - SANS Institute, Securing the Human: Beyond Compliance, April 2020.
Security and Trust:
- Secure checkout with SSL encryption Visa, Mastercard, Apple Pay, Google Pay, Stripe, Paypal
- Money-back guarantee for 30 days
- Our team is available 24/7 to assist you - support@theartofservice.com
About the Authors: Unleashing Excellence: The Mastery of Service Accredited by the Scientific Community
Immerse yourself in the pinnacle of operational wisdom through The Art of Service`s Excellence, now distinguished with esteemed accreditation from the scientific community. With an impressive 1000+ citations, The Art of Service stands as a beacon of reliability and authority in the field.Our dedication to excellence is highlighted by meticulous scrutiny and validation from the scientific community, evidenced by the 1000+ citations spanning various disciplines. Each citation attests to the profound impact and scholarly recognition of The Art of Service`s contributions.
Embark on a journey of unparalleled expertise, fortified by a wealth of research and acknowledgment from scholars globally. Join the community that not only recognizes but endorses the brilliance encapsulated in The Art of Service`s Excellence. Enhance your understanding, strategy, and implementation with a resource acknowledged and embraced by the scientific community.
Embrace excellence. Embrace The Art of Service.
Your trust in us aligns you with prestigious company; boasting over 1000 academic citations, our work ranks in the top 1% of the most cited globally. Explore our scholarly contributions at: https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=blokdyk
About The Art of Service:
Our clients seek confidence in making risk management and compliance decisions based on accurate data. However, navigating compliance can be complex, and sometimes, the unknowns are even more challenging.
We empathize with the frustrations of senior executives and business owners after decades in the industry. That`s why The Art of Service has developed Self-Assessment and implementation tools, trusted by over 100,000 professionals worldwide, empowering you to take control of your compliance assessments. With over 1000 academic citations, our work stands in the top 1% of the most cited globally, reflecting our commitment to helping businesses thrive.
Founders:
Gerard Blokdyk
LinkedIn: https://www.linkedin.com/in/gerardblokdijk/
Ivanka Menken
LinkedIn: https://www.linkedin.com/in/ivankamenken/
