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The Art of Service


gerardus-blokdyk.jpgAre you indispensable? What would make you impossibly good at your job?

Have you ever found a shortcut that others missed? Seen a new way to resolve a conflict? Made a connection with someone others couldn't reach? Even once? Then you have what it takes to become indispensable, by overcoming the resistance that holds people back.
Value is being created by people who do something that other people cannot do. Value is being created by people who see something that other people cannot see.
The only way to get what you’re worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.
We need indispensable professionals that lead, people with a genius for finding a new answer, create order in chase, make new connections, or a new way of getting things done.
What does it take to lead?
The key distinction is the ability to forge your own path, to discover a route from one place to another that hasn’t been paved, measured, and quantified. So many times we want someone to tell us exactly what to do, and so many times that’s exactly the wrong approach. Draw a map and lead. Once someone decides, they almost always succeed.
Solve interesting problems and lead.
Be the one who walks into chaos and creates order, someone who can invent, connect, create, and make things happen. Embrace the lack of structure and find a new path, one that works.
Make yourself indispensable by providing a unique interface between members of the organization and delivering unique value.
The Self-Assessment Guides help you to become indispensable; they enable you to:
  1. Provide a unique interface between members of the organization
  2. Deliver unique value
  3. Manage a situation or organization of great complexity
  4. Lead customers
  5. Inspire staff
  6. Provide deep domain knowledge
  7. Possess a unique talent
When you meet someone, you need to have a superpower. If you don’t, you’re just another handshake. It’s not about touting yourself or coming on too strong. It’s about making the introduction meaningful. If I don’t know your superpower, then I don’t know how you can help me (or I can help you).
These books give you your superpower, a power that is very difficult to replace. Not to have one is economic and career suicide.