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The Art of Service Standard Requirements Self Assessments

Capability Immaturity Model Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Capability Immaturity Model Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Capability Immaturity Model Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Capability Immaturity Model related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Capability Immaturity Model specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Capability Immaturity Model Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 666 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Capability Immaturity Model improvements can be made.

Examples; 10 of the 666 standard requirements:

  1. What are the implications of this decision 10 minutes, 10 months, and 10 years from now?

  2. What are your current levels and trends in key Capability Immaturity Model measures or indicators of product and process performance that are important to and directly serve your customers?

  3. What actually has to improve and by how much?

  4. What are my customers expectations and measures?

  5. If you had to leave your organization for a year and the only communication you could have with employees was a single paragraph, what would you write?

  6. How do we measure improved Capability Immaturity Model service perception, and satisfaction?

  7. What were the crucial moments of truth on the process map?

  8. To what extent does management recognize Capability Immaturity Model as a tool to increase the results?

  9. What are the success criteria that will indicate that Capability Immaturity Model objectives have been met and the benefits delivered?

  10. Do we combine technical expertise with business knowledge and Capability Immaturity Model Key topics include lifecycles, development approaches, requirements and how to make a business case?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Capability Immaturity Model book in PDF containing 666 requirements, which criteria correspond to the criteria in...

Your Capability Immaturity Model self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Capability Immaturity Model Self-Assessment and Scorecard you will develop a clear picture of which Capability Immaturity Model areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Capability Immaturity Model Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Capability Immaturity Model projects with the 62 implementation resources:

  • 62 step-by-step Capability Immaturity Model Project Management Form Templates covering over 6000 Capability Immaturity Model project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Scope Management Plan: Are there checklists created to demine if all quality processes are followed?

  2. Procurement Audit: Is the chosen supplier part of the organizations database?

  3. Cost Baseline: What is the most important thing to do next to make your Capability Immaturity Model project successful?

  4. Cost Management Plan: Estimating responsibilities Ð How will the responsibilities for cost estimating be allocated?

  5. Lessons Learned: Overall, how effective was the performance of the Capability Immaturity Model project Manager?

  6. Procurement Audit: Could bidders learn all relevant information straight from the tender documents?

  7. Schedule Management Plan: Is Capability Immaturity Model project status reviewed with the steering and executive teams at appropriate intervals?

  8. Procurement Management Plan: Is it standard practice to formally commit stakeholders to the Capability Immaturity Model project via agreements?

  9. Procurement Audit: Has the organization fulfilled its obligations related to the payment of social security contributions and taxes?

  10. Activity Duration Estimates: What is the organizations history in doing similar activities?

 
Step-by-step and complete Capability Immaturity Model Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Capability Immaturity Model project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Capability Immaturity Model project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Capability Immaturity Model project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Capability Immaturity Model project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Capability Immaturity Model project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Capability Immaturity Model project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Capability Immaturity Model project with this in-depth Capability Immaturity Model Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Capability Immaturity Model projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Capability Immaturity Model and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Capability Immaturity Model investments work better.

This Capability Immaturity Model All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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