ISO 9 Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical ISO 9 Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any ISO 9 related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated ISO 9 specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the ISO 9 Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which ISO 9 improvements can be made.

Examples; 10 of the standard requirements:

  1. Total Quality Management. Six Sigma. Eight Omega. ISO 9000. CMM. BPMM. SCOR. The number of process improvement frameworks out there is staggering. Which ones do we incorporate?

  2. What are the processes (e.g., ISO 9000, CMM), methods, tools (e.g., IDEs, compilers) techniques, etc. used to produce and transform the software (brief summary response)?

  3. What are the processes (e.g., ISO 9000, CMM, etc.), methods, tools (e.g., IDEs, compilers), techniques, etc. used to produce and transform the software?

  4. Do auditors and certification bodies have the same perception as certified companies, concerning the ISO 9001 impact over organisational performance?

  5. What were the processes (e.g., ISO 9000, CMM), methods, tools (e.g., IDEs, compilers) techniques, etc. used to produce and transform the software?

  6. What process management and improvement tools are we using PDSA/PDCA, ISO 9000, Lean, Balanced Scorecard, Six Sigma, something else?

  7. What are the typical profiles for companies driven by external motivations, as opposed to internal ones for achieving ISO 9001 certifications?

  8. What objective evidence could be available in order to verify compliance with the requirements of clause 7.2.3 of ISO 9001?

  9. Does a supplier having an ISO 9001 or AS9100 certification automatically satisfy this requirement?

  10. Does ISO 9000 accreditation make a profound difference to the way service quality is perceived and measured?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the ISO 9 book in PDF containing requirements, which criteria correspond to the criteria in...

Your ISO 9 self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the ISO 9 Self-Assessment and Scorecard you will develop a clear picture of which ISO 9 areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough ISO 9 Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage ISO 9 projects with the 62 implementation resources:

  • 62 step-by-step ISO 9 Project Management Form Templates covering over 6000 ISO 9 project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Cost Baseline: How difficult will it be to do specific tasks on the ISO 9 project?

  2. Procurement Audit: Are checks disbursed by someone other than the individual who authorized payment?

  3. Schedule Management Plan: Are ISO 9 project team members involved in detailed estimating and scheduling?

  4. WBS Dictionary: Is subcontracted work defined and identified to the appropriate subcontractor within the proper WBS element?

  5. Quality Audit: How does the organization know that its management system is appropriately effective and constructive?

  6. Assumption and Constraint Log: Have the scope, objectives, costs, benefits and impacts been communicated to all involved and/or impacted stakeholders and work groups?

  7. Schedule Management Plan: Has an organization readiness assessment been conducted?

  8. Activity Duration Estimates: Are risks monitored to determine if an event has occurred or if the mitigation was successful?

  9. Responsibility Assignment Matrix: Will too many Communicating responsibilities tangle the ISO 9 project in unnecessary communications?

  10. Lessons Learned: If you had to do this ISO 9 project again, what is the one thing that you would change (related to process, not to technical solutions)?

 
Step-by-step and complete ISO 9 Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 ISO 9 project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 ISO 9 project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 ISO 9 project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 ISO 9 project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 ISO 9 project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 ISO 9 project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any ISO 9 project with this in-depth ISO 9 Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose ISO 9 projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in ISO 9 and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make ISO 9 investments work better.

This ISO 9 All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    Thanks for this; a lot of work has gone into developing and producing this, I am looking forward to using it in the coming weeks.

    Posted by DR STEVEN.B. on 5th Sep 2018

    DR STEVEN.B. Head of Information Security & Assurance

  • 5
    BRENDAN M. Principle Consultant

    Posted by BRENDAN M. on 4th Sep 2018

    Every high achiever has probably been criticized as a 'control freak' at some point. However, given the numerous daily distractions entrepreneurs encounter, if you want to do 'deep work' with broad-ranging impact, you have to control your time to make each day a masterpiece. Check Out The Art of Service's Self Assessments.

  • 5
    Congrats! Very cool!

    Posted by Caryn B. on 6th Aug 2018

    Caryn B. Vice President Production

  • 5
    I look forward to becoming more familiar with the material and conducting the survey with my employer. So far it looks very comprehensive. Thank you.

    Posted by RON F. on 6th Aug 2018

    RON F. Director Analytics Governance

  • 5
    Thanks for your service! That's really appreciated!

    Posted by HARRY M. on 6th Aug 2018

    HARRY M. Enterprise Architect

  • 5
    Thank you. We will be offering your self assessment as a subject for our master students from autumn onwards.

    Posted by Christine R. on 3rd Aug 2018

    Christine R. University Officer

  • 5
    This is awesome. Thank you very much.

    Posted by Dr. Martin K. on 3rd Aug 2018

    Dr. Martin K. CEO

  • 5
    ctmfile.com

    Posted by ctmfile.com on 2nd Aug 2018

    This is a structured, in-depth review and how to work out how develop the controls and processes that will begin to solve the problem. Knowing what questions to ask is the starting point. The level of questions and analysis required will surprise, but this level of details is essential.

  • 5
    The Honourable Ralph Goodale, Minister of Public Safety and Emergency Preparedness, Canada

    Posted by The Honourable Ralph Goodale, Minister of Public Safety and Emergency Preparedness, Canada on 6th Jul 2018

    I would like to extend my sincere appreciation. I would also like to thank you for your service in promoting business continuity practices. I wish you every success in your work.